I sold my 2008 Lincoln to them 2 years ago, and will use them again to buy our 2011 Saab. Very…read moreprofessional, and the whole transaction was smooth.

I was looking to unload my 2006 Acura and drove past the Carmax outlet in Cockeysville and saw the…read moreCash Money Guys standing out front. They let me know they would pay more and I took them up on their offer. I went into carmax and started their process, it took about 45 minutes and the salesman really beat me up I felt like, hammered me about the cars miles, the condition, error codes etc.. The offer was low and after the barrage I told him let me go across the street and see what they offer. I drove literally across the street and met Mark and started the cash money process. After about 15 minutes he was back and said he liked the car and offered me $200 over the Carmax price, I told him another $200 and we had a deal and we shook on it and I couldnt have been happier. That jump across the street yielded me another 400$ and I got the check that day. Mark helped me unload my trunk and clean out the car AND drove me back home. I cant say enough nice things about CMC. I will certainly be back. Thanks again.

I had a great experience with AutoNation. I initially spoke with Ron, the sales manager, who was…read morevery friendly and was happy to hear what I needed. He put me together with my salesperson Dylan, and while I came prepared and knowledgeable in what I was buying, Dylan was sure to find some info that I didn't already have and I appreciated that he didn't try to oversell me on anything. The standard offers were laid out but he accepted that I knew what I wanted. In the finance office I dealt with Josh who was very personable and we had a great time exploring our shared musical interests which really helped the mundane process of the 175 signature blocks. I'm absolutely positive that everyone there met me with a smile and nobody was afraid to stop and have a conversation with me about the music we were listening to while I waited. It was just a really friendly, fantastic overall experience for me.

Sneaky and not forthcoming. I wouldn't even buy free air from these folks. Their communication is…read moregreat when you're considering a vehicle, once purchased and you point out a problem; they ghost you. Management and corporate ignore you. When I purchase my Vette soon, it will NOT be from autonation.

This location rocks when it comes to excellent customer service. I dropped off my car at a local…read more shop overnight and was told this location had a rental for me so that I'm able to get back home today. Well we set out to walk to the location from where we were, get there only to find out they sell cars not a rental company. I thank Rebecca whom was so kind and courteous to drive my son and myself to the beaver dam location I definitely appreciated your kindness.

We purchased a Van and the process was the quickest/smoothest experience we've experienced in our…read morecar buying "adventures". Rob Olsen made the experience as awesome as it was and my wife and I want to say thank you once more to him.

After one too many abysmal customer service experiences at the Chevy dealer service center down the…read morestreet (a review of their antics will be written after this one) we finally decided to ditch our Chevy Traverse and purchase a Subaru Ascent. I had been putting this off for years because buying a car is generally such a pain. I am happy to say this was not the case at the AutoNation Subaru in Hunt Valley. From the first online request for a test drive to the gas tank fill up before we drove away, it was a pleasant and easy experience. We were greeted warmly by the general manager, Kevin, and Ellie, our. Both were kind and genuine. The process was easy, painless, and well-executed. Ellie was wonderful! I can't even begin to say how much of a difference it makes, as a female customer to have a female saleperson. Where has this been, car dealers of the world?! We were given a fair amount for our trade-in and are pleased with the purchase price of our 2026 Ascent. Highly recommend this dealership and especially Ellie!

It took five trips to have a warranty repair completed. I had to go there once when they told me I…read morewas scheduled for the repair but couldn't find the necessary part. They changed the estimated time to do the repair. No one would take responsibility for the delay or ever offer an apology for my inconveniences .

Manager refused to have any of the employees install my purchased battery then she also refused to…read moreinstall. Manager needs to be fired!

Got just what I needed for my car at AutoZone. They have a wide selection of everything vehicle…read more Great prices and excellent customer service at this location right off of York Road. Free parking!

Yesterday I leased a 2026 Honda HRV from James at Anderson Honda. It was my first time going…read morethrough this process (I had my 2004 Toyota Highlander for 10 years) so I was a little nervous going into it. James was friendly, professional, and upfront with me the whole way through. It came down to the Honda HRV LX and the Honda HRV Sport (just a slightly fancier trim). When it came time to compare the out the door costs, I was pleasantly surprised with the numbers. Pretty much everything from the selling price to the doc fee to the state fees was right where I expected it to be. Even the money factor they gave me was acceptable to me based on my credit. This was after I had already looked at OTD costs for a Toyota RAV4 down the street and the numbers they gave me were totally inflated and the entire conversation consisted of so much back and forth between the salesperson and the manager. It took hours and I ended up walking away. At Honda, I told James I fully expected to have to put up a fight but he assured me they did all they could to get everything as low as possible from the start so there was no need for time-wasting back and forth. And based on my EXTENSIVE market research about this car, the numbers checked out and it seemed like a fair price. I know most of the negative reviews on here are regarding the service center which I can't speak to (yet) but if you are in the market for a new car, I can't recommend Honda and James enough. Thanks to the entire team here who made this experience easy and stress-free!

Went in to test drive a used 2025 Pilot on Saturday. Were put off as the "manager" was using it as…read morehis "demo" ? My wife happened to look into the vehicle and it was filthy, food wrappers and more... She refused test drive after they offered to detail it. I have enjoyed company cars over my career and it was expected that the vehicle be kept clean and neat.... Amazing as this vehicle was subject to test drive or sale at any time. We test drove and expect to purchase new at another dealer.

This is a great day! I brought my sister's vehicle in for service. She got the first appointment at…read more7:30am. GPS was saying arrival at 7:31. Y'all I pulled up at 7:30. I didn't realize I needed to pull up close to active the door. :-) It opened and Mr. Sam waved me in and forward to the designated area. A welcoming smile provides a great start to any day. He was the first Veteran I met. Thank you Sir. The service advisor, Kevin, came over to continue and he is also a Veteran. Thank you as well! Just from conversation, he cares about the customer as a person and not another number. Thank you for your kindness! Kevin directed me to the lounge with coffee etc. The customer who entered the lounge after me is also a Veteran. It's amazing how a conversation and kindness can make a difference. The 5 stars is for customer service and vehicle service. Everything was timely and thorough. Shortly after signing off for the service, Kevin brought over a print out of tires. This is helpful to have it in writing. Wheel Alignment and Tire Tread Depth both PASSED. Kevin showed me how the fancy beverage machine works. The TV in on HGTV, something everyone can appreciate. It's the little things.

I had to bring my car in on a whim when i went out to start it and it struggled to start, by…read moreprocess of elimination i figured out its was the battery. I called up to this location to see if they had an appointment available, I knew it would be a long shot being that it was thursday and going into the weekend, but low and behold after taking my information and going to talk to the service guys because it was something simple that was needed, I was able to get a appointment friday morning yippie. My car was ready for pickup the same day, however i wasnt able to get back there till the next morning. I get to the location ready to pay then i see "NO TAP" on the card reader machine, OMG that's all I have. Im so use to todays technology with TAP or APPLE PAy that i never carry my cards or wallet for that matter. Meagan the service attendant was brainstorming, going above and beyond trying other methods to see if a payment could be made and all of them failed. Megan quick thinking called another department that happened to be open and had the ability for me to do a tap payment, thank you Chris for being there available to take my payment NOT ALL HEROES where capes.