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Hi Tek Professional Carpet Care

5.0 (1 review)
Open • Open 24 hours

Services - Hi Tek Professional Carpet Care

Carpet cleaning

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8 years ago

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Midwest Carpet Care

Midwest Carpet Care

4.9
(45 reviews)

I was recommended to use Eric with Midwest Carpet Care to clean my recently passed mother's condo…read more We had everything moved out, getting ready to sell. It was a three bedroom with living and dinning area about 1000 square feet. He quoted $450 +/- over the phone when he got on site he said he would do it for $438 and said it would take about 2 1/2 hours to complete, the work included cleaning/shampooing all the carpet and cleaning all stains (which were verv small in size). My mother kept a very clean home and the carpet wasn't in bad shape to begin with. Eric said he was finished 1 1/2 hours into the job so I went to look at the work and right away looking to see if the spots/small stains had been removed where we discussed prior to starting and they were still there and not cleaned completely. He did remove rust spots from under the dresser legs in my mother's bedroom that we discussed, but after shampooing rust spots appeared under the coffee table legs in the living room. In my opinion there is nothing wrong with finishing a job earlie if the work is complete and done well, but in this case the worker (Eric) did finnish earlie and the work was definitely not complete. After he left l looked closer to areas of the carpet that didn't look shampooed and they were dry to the touch, they weren't even shampooed. This is why the carpeting didn't have that uniform patterned look to it because it was not completely shampooed. At a cost of $438 dollars divided 1.75 hours (he did come back for 15 minuts to clean some of the spots he missed) that comes to $250.28 per hour! That sounds to me like a great rate, if you can get it do a good job and keep your customers happy. For one more hour of his time he could have done a quality job still put very good money in his pocket and had a happy non complaining customer. 4/30/26

Another fantastic experience with Eric. This time he patched a large area of carpeting that had…read morebeen damaged by cat urine. He, as always, went above and beyond to make it the best it could be. Spent more time than anticipated but maintained his original price. Eric is great and I highly recommend him!

Hi Tek Professional Carpet Care - carpet_cleaning - Updated June 2026

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