We have a 5x7 wool area rug that was previously cleaned by a company that did the work improperly,stretching one end so that it buckled. Heirloom Rugs cleaned the rug perfectly. Not only did they fix the stretched end, they restored the rug to a like new appearance for a reasonable cost. They are amazing! read more

Heirloom Oriental Rug Specialist - CB2 Rug and friend - Carpet Cleaning Near Me - Glenview, Illinois

We called Roberto after seeing his reviews on another site. He came promptly , stuck to the quoted estimate and timeline of 1 1/2 weeks. Returned a beautiful, very new looking oriental rug with fringe fixed as promised. They did an excellent job and would definitely use them again! read more

We used Heirloom Rug Specialist for a repair on our oriental rug. They went above and beyond for us. Not only was the repair done perfectly, the customer service was far above great! I would recommend them to anyone who needs service to their oriental rug. read more

Liked heirloom a lot rug turned out great Reasonable prices Discount if you bring the rug in yourself read more

Heirloom Oriental Rug Specialist - Cleaned rug - Carpet Cleaning Near Me - Glenview, Illinois

We just had Heirloom restore and repair an oriental rug we had in our family for over 30 years. They completed the repairs in the time they said they would. They did a fantastic job, and we highly recommend them. Plus, it was a pleasure working with everyone at Heirloom. read more

The Best oriental rug cleaning we have ever used!!!! We have used a few in Chicago and Evanston and we have found the Best!!!! Our rugs have never looked better! Thank you! We will never go anywhere else! read more

I had a great experience with Heirloom as they expertly repaired a hand-knotted oriental rug my cats had gotten to. I thought that the damage would either be beyond repair, or that any repair would be very noticeable. I was wrong. I can't even tell that it was repaired. The part they repaired is like new. The whole service experience was pain free and the pricing was reasonable and transparent. Highly recommended for repair and cleaning. read more

Heirloom Oriental Rug Specialist - Before... rug as chew toy... - Carpet Cleaning Near Me - Glenview, Illinois

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This is where the dry cleaners and w2w carpet cleaners take area rugs to be washed with real soap and water and hung out to dry, Eliminate the middle man by going direct. To my great surprise, even a large area rug can fit in the back seat of my small car if rolled up. Heirloom is the most affordable place in town because they give discounts to customers that do their own pick up and delivery. read more

I totally recommend Heirloom. When I contacted them to clean 2 Oriental rugs, everything (costs, options, schedule) were explained and there were no surprises on either pickup or delivery. And, most importantly, the rugs looked greater when they were returned. Everyone I dealt w/ professional, informed, and accommodating. read more

I've been using Heirloom for years. Roberto and his guys have always done a great job. I trust them with my cheapest rugs up to my imported Turkish rugs. I've never been disappointed with service. Highly Recommend!!! read more

On time, on budget. This company is professional and they know what they're doing. They removed a pet stain from my 5x7 antique wool rug and it has never looked better! read more

Just got my rugs back today and I am so pleased with the results, my rug looks like new. I would highly recommend HEIRLOOM ORS for your rug cleaning. When I called they picked up the rugs the same day, said it would be 2-3 weeks--I had my rugs back in 1 week!! So professional and courteous I would highly recommend they to everyone needing your rugs cleaned. read more

Heirloom just down-sized a hand knotted wool carpet for me and I found the workmanship to be excellent. One would never know the carpet had been cut. Timing was also perfect, only one week waiting. Highly recommend! read more

Cannot say better things about Heirloom Rugs. On time pick up and drop off times, accommodating to my schedule, even undercharged me because I told them the wrong rug size dimensions over the phone - he still stayed true to the price he quoted me at! I thought my rug would be impossible to clean with all the dirt and grime it has accumulated from my puppy and the winter months, but they got 95% of the stains out. Will use them again read more

Roberto and Vicki do an amazing job! Both my rugs came back soo clean and looked amazing. Their pricing is very fair for the job they do. It's actually deep cleaning / rug shampooing not a "fake surface cleaning". It's less expensive if you drop your rugs off and pick them up vs having them picked up. ll be back and I highly recommend them! read more

They cleaned my giant wool rug very well and hand-wove new fringe. I trust Heirloom with my valuable carpets and find they do nice work for a fair price. After a bad experience in the city with another cleaner, I'll only go to these guys now. read more

This company is awesome, so easy to work with and so professional. Our oriental rugs look brand new after they cleaned them plus Roberto pointed out a problem with our mat that we did not notice so we were able to replace that at the same time. They came and picked up rugs and delivered them back at the promised time too and laid them out in their original positions. We will use them again and highly recommend to anyone. read more

THE BEST! Heirloom is a very honest and caring company and I'd highly recommend them to anyone who has a rug to clean. My 9 x 12 Oriental was picked up (free) and they discovered areas of rotting on my rug at their facility. They emailed me 6 or 7 detailed pics of the rotted-torn places and suggested that cleaning it might damage the rug further. Heirloom said that they would back the damaged places on the rug with latex to strengthen it--I had paid $100 for a down payment on the cleaning. They said the $100 deposit would pay for the backing. Brought it back to me on time and it looked fabulous! read more

Have used them twice in last 4 years, most recently two months ago. The owner picked up our carpets, cleaned them and returned them like clockwork. read more

Heirloom Rug Specialists is a wonderful family run business. The only one recommended by Edgewater Carpets (Edison Park, Il.) who are another amazing family owned and operated best of the best for purchasing and cleaning carpets. But as far as rugs go, Heirloom picked up our rugs, and cleaned them perfectly. At first they thought there was a need for some repair, however, when I went to pick the rugs up, they realized it was not necessary. Not all businesses have been known to be so honest. They worked with us every step of the way to accommodate our schedule and budget. Thank you Roberto and Vicki! read more

Our antique rugs look better than ever thanks to Heirloom. Carlos was very easy to speak with and he gave us a very fair deal. I'd recommend them to everyone who loves their rugs. read more

Made a specific appointment for someone to come to my house and evaluate my very large area rug. NEVER showed up!! Can't use a company that does that! read more

My dry cleaners recommended Heirloom as the place to take all of your rugs for cleaning. Have had two of the best experiences and recommend them without hesitation to all my friends, especially those who own the pricey antique rugs. You can see how they clean the rugs as it's all done in the open. Recently dropped a wool rug off (one that has seen better days) after spilling a very hot grande coffee on it. The owner said he had his doubts but would work on it. Apparently very hot coffee is the worst. He said he'd work on it but wouldn't charge me. So in addition to being experts, they a pleasure to do business with as their model is to make the customer happy. read more

Heirloom cleaned my old rug and it looks great and was very clean. They were very professional and I would not hesitate to recommend them to my family and friends. read more

Love supporting local businesses and these guys were great. Roberto was helpful, punctual, and polite and though we had a natural fiber rug which is basically uncleanable, he tried to remove our stain on the spot. Highly recommend them! read more

I was supposed to have my rug clean by Roberto, he assure me that it was going to look like new. He said it was going to be ready in less than a week. When the week was up i called he never answer after trying to reach him i decided to go to the shop to see what was going on.. so i got my rug and i unrolled it and to my surprise it wasn't clean it had the same stains and dirty odor..Hugo told me that he apologize and that he will have it ready in a few i didn't know if to trust him or not but i did..few days later he called me and himself deliver my rug ..i was really surprise and happy how clean it look he even repair some of the french at no charge.i will recommend you go to Hugo he is very good at what he does.. read more