I've used Cooper's for a few years now. He does incredible work and really cares about his…read morecustomers. Definitely give him a try. Much better than the big-name commercial companies out there who just see you as a customer number.

I continue to use Jerry at Cooper's Carpet Cleaning since I first used them back in 2011. It's…read more2016 and I still continue to use and recommend them. Always reliable and reasonably priced. Have used them for furniture as well as carpet cleaning. Excellent service every single time. I have been using Coopers Carpet Cleaning for almost two years. Jerry is fantastic! His prices are reasonable. He is quick to respond and provides the highest quality service. My family all use Coopers Carpet Cleaning! I have recomended CCC over and over again. You will not be disapointed!

We used Yelp to do a search for duct and steam cleaners in this group by far the most responsive,…read morecomprehensive and professional responders of the bunch. They were clean and tidy and professional the whole time and were in and out like clockwork even after some additional work was requested once they were on site. I knew the last-minute change might not be possible, but they accommodated it without any fuss which I recognize is not always possible, but they managed to work it out even staying a little later to accomplish it knowing I only had one day on site to do so, while being professional about the additional charges ... no gouging and a fair price for the service rented. I can't recommend them enough!

I hired this company to clean my dryer vent in October. On January 28th while drying clothes I…read morenoticed a strong burning smell had my AHS technician came to check the dryer the dryer hadn't been cleaned out. There business card states BBB approved NOT TRUE!

Have used them for many years--always prompt, polite, careful service. Have always been happy with…read moreresults.

Our neighbors recommended them and we couldn't have been more pleased. Mike the owner is so fast…read moreto respond if you text trying to make an appointment. I booked them on a Thursday and they were there the following Wednesday. We hired them due to one of our pets and they made our carpets feel brand new! We actually hired them that day to do another room in our house! Highly recommend them!

Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

I sent a Yelp quote request last night and Cleaning Llamas responded super fast. They gave me an…read moreinitial quote after I let them know that I have a 5 person sectional and someone had spilled coffee on it. They stated they could have someone out to me 8:00 am and would text me prior (as I said sometimes my baby is still asleep at 7:30 am) - well Tim the technician did text me prior to arriving and he was at my house on time. Not a huge time window for arrival but SET and ON TIME! I love that with a business. The couch did need an overall cleaning as we have not had it professionally cleaned since purchasing years back and I'm glad we went with this company. The fast response, timeliness of arriving, and service of my sectional were all worth the value (which was fair in my opinion). Tim did an awesome job - My couch looks new!

I was recommended to use Eric with Midwest Carpet Care to clean my recently passed mother's condo…read more We had everything moved out, getting ready to sell. It was a three bedroom with living and dinning area about 1000 square feet. He quoted $450 +/- over the phone when he got on site he said he would do it for $438 and said it would take about 2 1/2 hours to complete, the work included cleaning/shampooing all the carpet and cleaning all stains (which were verv small in size). My mother kept a very clean home and the carpet wasn't in bad shape to begin with. Eric said he was finished 1 1/2 hours into the job so I went to look at the work and right away looking to see if the spots/small stains had been removed where we discussed prior to starting and they were still there and not cleaned completely. He did remove rust spots from under the dresser legs in my mother's bedroom that we discussed, but after shampooing rust spots appeared under the coffee table legs in the living room. In my opinion there is nothing wrong with finishing a job earlie if the work is complete and done well, but in this case the worker (Eric) did finnish earlie and the work was definitely not complete. After he left l looked closer to areas of the carpet that didn't look shampooed and they were dry to the touch, they weren't even shampooed. This is why the carpeting didn't have that uniform patterned look to it because it was not completely shampooed. At a cost of $438 dollars divided 1.75 hours (he did come back for 15 minuts to clean some of the spots he missed) that comes to $250.28 per hour! That sounds to me like a great rate, if you can get it do a good job and keep your customers happy. For one more hour of his time he could have done a quality job still put very good money in his pocket and had a happy non complaining customer. 4/30/26

Another fantastic experience with Eric. This time he patched a large area of carpeting that had…read morebeen damaged by cat urine. He, as always, went above and beyond to make it the best it could be. Spent more time than anticipated but maintained his original price. Eric is great and I highly recommend him!

Worse than not good. Dishonest people. Take good inventory and pictures before they arrive! I…read morewould never use them again! You should do so at your caution!

I hired X-treme todo my carpets. I did have to reschedule and it was confirmed via email. They…read morenever showed up. Didn't return one phone call (after I left a couple voicemails) and no emails. I do not recommend this business.

German and Oleg did a great job on cleaning our upholstery! Called in advance, were punctual and…read morecleaned up as if they were never here. Extremely professional! We had a sofa, two chairs and two throw pillows cleaned. Everything looks new and feels so clean! Not all of the stains were able to come out, but we waited too long to have those professionally cleaned. I will immediately get them out here....the next time our precious Westie makes a mess.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I was recommended to call Stanley Steemer by a neighbor when I mentioned I thought our air ducts in…read morethe house needed cleaning. I called Stanley Steemer on July 22 not knowing what to expect. Was able to schedule an appointment for the next morning. Moises and Chris arrived and we walked through the house, discussed what I wanted done and explained exactly what they would do, asking if I had any questions. They were both very professional and hard working. Showed me pictures of the air ducts before and after. I was surprised seeing all the gunk that was in our the air ducts ..... almost made me feel like I was a bad house keeper. The after pictures were amazing .... Almost looked like all new air ducts. Thank you Moises and Chris, Stanley Steemer is lucky to have such hard working, honest and profession workers like you!!

We have had a wonderful experience with Stanley Steemer! We regularly use their carpet cleaning…read moreservice for the area rugs at our school, and they have been consistently reliable. Their team communicates clearly, arrives on time, and is always friendly and professional. From a business standpoint, we truly feel the cost is worth it for the quality of service we receive. Our most recent service was completed by Resheem, and he was outstanding. He was knowledgeable, patient, and genuinely cared about doing a thorough job. He took the time to answer my questions--especially about how to deep clean some of our larger rugs--and never made us feel rushed. We highly recommend their services in Grayslake, and if possible, definitely ask for Resheem!