Really good sushi in the area. Stop by every time I'm in the area. Normally empty so the service…read moreis quick which I like since I order to go. Haven't sat down to speak on customer service but the to go counter is always good to me .

Wonderful place. A must try. Extremely clean and very friendly. Food fresh and worth the trip!…read more Thank you for having us!

This is a solid restaurant!…read more I can't give it five stars because this is not amazing enough to put ahead of others that are my absolute favorite but the few times that we've visited here within the past year and this year it's never busy so there's always a seat for us. The cooks are pretty much uniformed while there is some more interactive than others which is fine especially when I come and I'm hungry I don't like a lot of playing here and there especially when it comes to the rice give me all the rice ASAP:) This is a decent spot if you like Hibachi I believe they have sushi as well that's made fresh. My only side... When you walk in you smell an overwhelming scent of grease/oil in the air. I don't know if it's from the carpet that should be replaced or removed or a better ventilation system is necessary but if you can get past the smell then you should have a great experience. The food is good and you do get a lot! Our last visit we definitely had food to bring home so no complaints there. Plenty of parking as it's located in a shopping center so even if you finish eating and want to walk or continue your night... You can browse around to other shops... Dollar Tree within walking distance or decide to have drinks at the bar located either at the Outback or AJ Gators both within walking distance. Try them out if you're in the area! Have fun and enjoy life :)

Plenty of seating. The host was nice. There is a living room like area for waiting. They also have…read morea dining area without the hibachi set up. The entertainment was great. We enjoyed watching him. I had the chicken hibachi. In my opinion, there was not much flavor. Everyone else had the shrimp and scallop hibachi. No complaints except some of the scallops were more chewy and didn't have a nice sear. My cucumber avocado roll was nice and fresh. The soup and salad were flavorful and fresh. Not bad for the price. Keep in mind, there is an 18% service fee. FOR ANY SIZE GROUP. The place is a bit outdated. I'd eat there again , probably. But not a place I'm excited to go back for more.

I went in for lunch the other day and decided on the Pork Yokisoba. It was very tasty! So was the…read moreThai Tea Boba; refreshing! My waitress was very nice, welcoming, and attentive, too. Cute place with plenty of seating. There's even a section in the back for larger parties separate from the front of the restaurant. In the area? Check Them Out!

This is a wonderful sushi spot. I come here often lol. Everything is extremely clean and delicious…read more Service is always in a great positive mood. The atmosphere is comfortable and very welcoming. I will foreverlover this establishment. Thank you for having us and laughing with us. You're the best!

I went here today with my daughter and son, and we all enjoyed our experience and our meals. The…read morefood was delicious and our waitress was awesome. Great sense of humor, engaging, helpful, and attentive. Cute place with unique seating. In the area? Check them out!

Had a really good experience here. The restaurant is very nice and I kinda loved the style of the…read moresitting booths here. The calamari was really good and the sushi was as well. The aged tofu was the right texture for me as it was very soft in the middle but it was my first time trying it and it wasn't for me. The menu was a bit pricey but overall I had a pleasant experience. I will try some of the main dishes next time I visit.

Always a fun experience going to Kotobuki! The sushi is great, the tables are unique and the…read moreservers and staff are always very friendly and helpful. Ambiance is always nice and calm when we come for dinner. I'm sure we'll be back again next time we're in town!

SKIP Kotobuki in Norfolk - Worst Sushi Experience EVER…read more Kotobuki in Ghent is a disaster. I gave this long-running spot a second chance, after a poor first experience, and it was a mistake. A friend insisted we return, and the service was shockingly bad, the sushi was subpar and the overall experience was the worst. From the moment you walk in, Kotobuki screams neglect: dead plants, servers dressed like they're doing yard work and a pervasive smell of old fry oil. We had reservations for the "traditional Japanese" sunken-table room, where we removed our shoes and climbed into our seats. One dirty pair of slippers sat at our table, while a random pair of construction boots lay abandoned nearby. The "ambiance" was completed by 70s soft rock -- Lionel Richie instead of "traditional Japanese" music. Our server took my order for a dirty Stoli martini, then disappeared for an absurd amount of time only to return and say they couldn't make it -- with no explanation. We hunted through the limited menu while our server vanished completely. The owner eventually stopped by, and I had to specifically request a sushi list. Tired of sitting cross-legged, I briefly put my feet into the pit under the table. Rather than place my bare feet on the filthy floor, I slipped my shoes back on for a moment. That's when the owner's daughter stormed over and aggressively accused me of saying, "Screw you and screw Kotobuki -- I'm not following the rules!" She launched into a rude, insulting lecture about "Japanese custom" while I sat there stunned. I immediately took my shoes off again, just to de-escalate, but the evening was ruined. No customer should be verbally assaulted over something as basic as not wanting bare feet on an obviously dirty floor. In an awkward position, not wanting to ruin the evening, I ordered my food. The sake was watery and flavorless, the house salad was sad, wilted iceberg lettuce drowning in bottled ginger dressing, and the sushi arrived lukewarm with questionable rice that called for a palate blinding amount of wasabi. It was boring, poorly prepared, and far below average. This was one of the worst dining experiences I've ever had. Hand to God! Had this not been a special evening with a dear friend, I would have walked out the second the owner's daughter chastised me at the table. Management at Kotobuki clearly doesn't care about customer service or basic standards -- especially when family members are allowed to treat patrons this way. "Japanese tradition" doesn't excuse poor hygiene, rude staff or substandard food. In America, we have health codes for a reason. If you want decent sushi in Norfolk, go literally anywhere else. Kotobuki is just a lazy dive. There's nothing special on the menu, very little sushi selection and nobody seems to care. If you choose to ignore this warning, lower your expectations folks, you are about to be disappointed. The only thing good about this restaurant, is the opportunity to tell you how much it sucked.

The special rolls were so good my favorite was the Dream roll I got two of them haha. Haven't seen…read moreany new reviews from here in awhile so I figured I would because it was amazing. I got 6 specials rolls as a professional sushi eater and polished them off. Avocado balls were really good! Oh yeah get the fried cheesecake too!

Been here several times and never had a bad experience or meal!! Their chef rolls and hibachi are…read moremy favorites.

We really enjoyed our wings - half mild and have spicy - and I also enjoyed my coffee milk tea with…read morehoney boba. The staff were very nice and welcoming. In the area? Check Them Out!

Been here a few times! Boba is super good! I personally am a fan of their Taro! Decided to try food…read morefor the first time & ordered the beef gyoza & crab rangoons! The food was actually really good! Definitely a little pricey but it was worth it a as a once in a blue moon thing! Def will always return back for the Boba!

Nori Japan... was probably the first place I ever tried teriyaki chicken all the way back in 2003…read moreor 2004. I was blown away and by high school I was a fixture there ordering the teriyaki chicken with double meat, on rice or noodle, with no veg probably two to three times a month until I moved away. Then every single time I'm back home the first place I stop is at the Chesapeake Square Mall and sure enough the familiar faces that have been working and owning Nori Japan for years are there to greet me, they still remember my order, and the teriyaki sauce is still my favorite in all of the world and I've had teriyaki chicken in places all over the world from Tokyo to Bangkok to hell London to Hollywood and still... Nori Japan Chesapeake holds that #1 spot for teryiaki chicken for me. This place is an institution and a corner stone of the area. A a true blessing of a restaurant, I can promise yall that. P.S. if yall could tell me what your teriyaki sauce recipe is since I live across the country now... I'd kiss yall lol

I've been coming here for at least 4-4 years and I enjoy it!…read more Food: the food is pretty good when consistent. Lately, one of the cooks will overcook the chicken and that bothers me. But, I typically interrupt and let them know not to burn it. But overall, good place to eat, cooked fresh, and freshly cooked veggies. Service: they are friendly and once they see you often they remember you and your order. Nice people. Ambiance: this restaurant is located in the mall so there is no real ambiance per se. Typical mall set up. Nothing special.

I LOVE this place!! I come here often for hibachi and the food is always amazing. I recently tried…read morethe sushi and it does not disappoint. As you can see from my demolished Big Boss Roll!! Its was SO good!!!

Food Fantastic! Service more than friendly and very courteous. Establishment is extremely clean…read more All the staff were very awesome, but I have to say everyone at different tables were not very friendly. If you go to a Habatchi restaurant with only one other person, don't get upset because you have to share the grill with other patrons. It's extremely entertaining. I was surprised the audience was very blah. The staff is working extremely hard to cater to each patron. My family loved it. Definitely going back! Thanks for having us.

Great food and service!! They're always so kind and food is always solid. Always appreciative of…read moretheir little cucumbers, drinks all of it! They're great

Omg they where so sweet! And my service was literally the best I was treated so nicely. The food…read morewas amazing presentation, to the smell, to the taste. Great Job! P.S this is now my hidden gem.