I'm not the kind to leave a review but I will say some of the workers there are very very kind and…read morecare about the patients. Unfortunately, maybe it was only my experience but in my original wisdom tooth extraction consultation there I was told by a kind and descriptive dentist to ask for a in-depth image and to have everything explained to me and she explained what she could so I felt secure that the actual wisdom tooth extraction experience would be similar in descriptiveness. Unfortunately for me it wasn't. While I will say the ladies and man assisting and who were in the room were very kind and caring, offering me comfort, the oral surgeon lady who was going to remove my wisdom teeth was very blunt and belittling in my opinion. To explain, she simply told me all four of my teeth are getting removed and I asked why because I had previously been told my upper wisdom teeth were very high up (a lot of bone between my mouth and wisdom teeth) and I could wait to have them grow out further before removing them and she instead of answering my question just said the bone regrows because I'm young. When I asked how far up or low my top wisdom teeth are in my mouth, she said I don't understand your question. I started to cry and get anxious because she wasn't answering my questions, trembling because I was afraid, and she instead repeated herself in a belittling tone. (I had thought she would be descriptive and explain my worries to me calmly like in my original consultation). Ultimately, I asked for my dad which was when she explained herself slightly better. In the end, she said I never told her about only getting my bottom ones out (which I did in the beginning before I got scared and starting crying) so we ultimately left after she said she wouldn't proceed, yes, my father did get agitated but only because I was trembling and crying in fear and feeling unheard. It was as if they were rushing me and out. No beside manners, nobody introduced themselves the got straight to asking questions, pressure check, didn't ask before pulling my shirt up to put heart monitor pads on me, no regard for patient commodity, they just kept going despite seeing me crying. No comfort, just rushing. I am 19 and this was my first ever surgery, if she had even just spoken to me kinder or more professionally, I would have been fine but she just proceeded to insert my iv, and repeat herself without (I feel like) regards for my fear or feelings. Please do not fear! The other employees were kind and helpful, but she gave me a new fear that I didn't know I could get. Kindness and compassion goes a long way.

I just had all four of my wisdom teeth taken out here. They have great service and really nice team…read morethat work here. My procedure went a lot faster than I thought! And my recovery has been great. Would definitely recommend!

****Please note I was under anesthesia when I wrote this review. Sorry for the misspellings. I will…read moreleave them because it shows you that despite waking up mid-anesthesia and surgery and experiencing teeth being removed awake he was still a cool dental surgeon. ***** Original Review: Opened early for me...6:20 asap appointment. Didn't stress me out even when I failed to respond to the knock out I've meds and I got to beat witness to 2-3 teeth removed then replaced with screws and a few biopsies done. He sent me with the right meds and worked with me when I explained the antibiotic made me sick. I am still in chair post op ... tells you it is simple!

This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

Dr. Chui and his team changed the way I see dentist visits overall. I have been going to Dr. Chui's…read moreoffice for a little over 6 years now and its always a great visit. The team knows who I am and they make me feel welcomed. The team is super friendly, approachable and professional. Dr. Chui is knowledgeable, gentle and all around a great individual to deal with. I will continue to go to him until the end of time even as my insurance changes policies and coverages.

I just got done from my first dental cleaning in over 6 years... you read that right - 6 YEARS. I…read morewas slightly nervous (it is the dentist office after all) and excited to visit Dr. Chui's office as he had so many positive ratings. It took 1.5 months to get my first introductory cleaning + x-ray exam due to him being so busy. But, I now understand why he is so well-liked and highly requested. The dental hygienists and staff were so welcoming and friendly. They made me at peace the whole time. Somehow, my hygienist was able to clean my "6-year old" teeth in 1 hour... I could feel and see the difference instantly! It was amazing. Dr. Chui is a warm, friendly and thorough dentist. His office is equipped with the latest technology. While I was lying in the chair, I was able to see the exact teeth he was referencing and talking about via a large computer monitor hanging from the roof which was connected to a livestream camera... so awesome! Dr. Chui was able to show me on the screen where a cavity was forming and how I was grinding/clenching my teeth down. I could clearly see the uneven borders and enamel and even hairline cracks in my teeth through the screen images. I assume I have been doing this for years but Dr. Chui is the first dentist to go out of his way to educate me on this. While there, I even decided to purchase a custom-mold dental guard. This product is offered by Dr. Chui's office. Dr. Chui had two options to choose from and even insisted I purchase the more economical option to see if I utilized the guard enough before purchasing the more expensive one. He was upfront, honest and not "pushy" in any regard. In two hours at Dr. Chui's office, I learned more about dental hygiene and my own teeth structure then I had learned ever before. I HIGHLY recommend Dr. Chui and his staff to anyone in the area looking for a well-mannered, thorough and friendly dental office.

I was referred to Dr Hollander by my regular dentist. He performed a LANAP procedure on me. Which…read moreis a laser surgery on the gums. Upon my first visit for the consultation, I was incredibly nervous because of many bad experiences with dentists in the past. I met Peggy, his assistant, and she was amazing. So, sweet and helpful. She immediately put me at ease and explained the treatment options to me, scheduling and answered any questions I had. Dr. Hollander is a magician. I told him about my sketchiness and asked him to treat me like I'm five please. He did. And it was perfect. I felt so at ease when going there that I requested to do my future cleanings there. It has been over a year since I went in for my first consultation and for the first time ever I actually don't get nervous going to a dentist. This was all Pre-Covid19. After Covid19: I had to cancel a cleaning and they were closed for a while. Which is totally understandable. I went back for my next cleaning on their first day back. You could tell they were all getting used to the new procedures. I was perfectly happy to be extra patient and spend a little more time than usual to allow them to get comfortable with the situation. They asked me to sanitize my hands upon entering, had a big protective glass between patient and receptionists. Peggy was all geared up and took my temp, they sanitized the counter before I even walked up, cleaned the pen before handing it to me, everyone was properly wearing their masks. I felt so incredibly safe. I didn't think it was possible to feel that comfortable anywhere that wasn't home, during this pandemic. They had industrial strength air purifiers in each room. They did everything perfectly and set an unreasonably high standard. During this visit, Dr. Hollander gave me an x ray because my wisdom tooth was angry. He referred me to have them removed at Dr Limchayseng's office, in Novato. I practically begged Dr Hollander to do it for me because I feel so comfortable there with them, but he said Dr Limchayseng does this all day long and he'd be better at it. I trusted him. I wrote a review about that experience, which was awful. I called Dr Hollander and told (I believe it was Toni) everything about it. She was shocked. Needless to say I didn't get my wisdom teeth removed, because I didn't even stay for the consultation. When I told her that I want a new referral, she gave me one right away and said they would not be referring anyone to Dr Limchayseng anytime soon. She referred me to a Dr in the same building as Dr Hollander. She offered to hand deliver it to them so she can check it out and make sure it's safe and I would feel comfortable there. She would let me know if she saw any red flags. I thanked her profusely. I only wish I could make Dr. Hollander my regular dentist but I am glad I can at least get my cleanings done there. Everyone in that office has done an amazing job.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I would like to give 5 stars out of 5. Kamellia…read more Her work has been outstanding during the procedure and after care. Very caring and the same time very professional. I felt very taken care of. I highly recommend her to my family, friends and colleagues.

I highly recommend EZ Smile in San Raphael. They have a wonderful staff of professionals, and are…read morealways so kind and courteous. My experiences have been excellent, and Dr. Yee and Kamellia have been impressive with their skills and patient care. I couldn't be happier with their work and their welcoming attitude.

I'm billed $92.50 for an apointment cancellation because it was made 24 hours in advance. This…read moreafter their courtesy call to inform me that I no longer have dental insurance. He was my dentist for many years. I'm retired now and didn't realize my healthcare coverage changed.

Absolutely avoid this dentist if you value your time, money, or sanity…read more Back in 2012, Dr. David Epstein insisted I get a cleaning--even though I told him my dental insurance was maxed out for the year. I clearly said I'd rather wait until the new year when my benefits would renew, but he assured me multiple times that it would be covered. He said, "Don't worry, it's guaranteed to be paid by insurance." Then, surprise surprise, I get hit with a $500 bill. When I reminded him of our conversation and explained that I had no coverage left, he showed zero empathy and insisted I pay. I refused, and he sent me to collections--no warning, no compromise. My credit score took a major hit, and to add insult to injury, this whole stress spiraled into personal fallout. He was rude, dismissive, and didn't take any responsibility for his mistake. I lost trust, my finances got wrecked, and now I'm dealing with long-term consequences from someone who was supposed to help me. If you want to burn money and be treated like a number, this is your guy. Otherwise, stay far away.

Dr Ruggles worked on me. He is kind and very competent. I couldn't ask for better care he and…read morestaff provided. Brian S.

I received really excellent care and treatment from these folks. I had a tooth exctracted and later…read morean implant post installed. Dr Ruggles displays every positive trait you could want in a dentist: kind, caring, smart, skilled, willing to explain to any degree of detail your case, etc. They were also extremely fair to me regarding pricing. Impossible to imagine better care than I got with these folks. Not exaggerating--excellent all 'round

I have a particularly tough mouth to work on, due to having diffuse systemic scleroderma--but Dr…read more Simon was wonderful! He has done quite a bit of periodontical work on me, and it has all been perfection! The ladies who work in his front office are wonderful (kind, compassionate, helpful) as are Dr. Simon's assistants. His "bedside manner" is very personable and he listens to you (actually looks you in the eye). Dr. Simon will let you know exactly what he is about to do right before he does it, and makes me feel about as comfortable as a person can be in a dental chair. I have no complaints about my experiences with Dr. Simon and his office...only raves! No, I do not look forward to going to any dentist, but when I need to, it's Dr. Simon for me.

I'm very sensitive to mouth discomfort and pain while getting my teeth cleaned or repaired…read more Dentists have come and gone over the years and Dr. Simon is a keeper! Of all the dentists and periodontists I've seen, he is one of very few who genuinely cares about the patient's comfort during deep cleanings and related procedures. He is also pretty humorous and witty, which helps put me at ease while in his chair!

Excellent Office staff, friendly great communication skills. I had an extraction, minimal…read morediscomfort! He lets you know what's happening every step of the way. QUALITY OF CARE is outstanding! I highly recommend!

Dr. Mason extracted a molar. He and his staff were excellent. He advised me of exactly what was…read morehappening at every step, patiently answered questions, and performed the procedure as painlessly as one could expect. (The only pain was on administering the novocaine.)

The explanation of my choices was very illuminating. Dr. McConnell addressed a problem I was having…read morewith a pharmacy, and went much more than "the extra mile." I felt at ease immediately. A rare gift for connection and communication in this day and age. The work has always been top notch. Worth every minute of the time I spent. Thank you so much, Dr. McConnell and Team!

Been a patient there for the past 10 years and recently experienced the worst customer service -…read morethey simply don't care about retaining patients. I literally told them why I was dissatisfied and was going to find another dentist and they simply said "Ok" - soooooo, I am now going to Preferred Dental Care and they are FANTASTIC - give them a try if you're fed up with the rudeness at Marin Modern!