I became a patient at The Center for Dental Excellence in December 2023 as my long-time dentist…read morebecame affiliated with it. As I have visited twice I will contribute my take on The Center but it is not one of a long-time client. The offices are very well-designed and truly provide "one stop" dental services. The staff are very friendly. As an incoming patient I was able to take a conducted tour. This is a very impressive and logical office set up in an easy to find location with ample parking and comprehensive services and state of the art equipment. I was made aware of The Dental Assistance Savings Plan via Kleer.com at the outset, and am considering it as I retired from work with COBRA coverage from an insurance which is out of network for The Center. I read the Savings Plan form carefully and believe that I understand it. A decision should be made shortly. There seems to be confusion concerning billing practices at the Center. As I see it it is up to the patient to ask questions, take notes if needed and to make sure that they fully understand The Center's billing and receivables requirements. The person that I talked to is Shari, whom I talked to at The Center after wrapping up my last appointment. She is a very good billing manager and was very helpful. Thank you.

This place confuses me. When I'm there in the office, everything seems very professional and…read morewell-done. I liked the doctor who treated my children, and the dental hygienists were great. The office staff seems to handle things well and no one seems busy in the least. However, I have spent months calling and emailing trying to get the next stages of care for my kids set up without any reply. Finally I got a randomly sent (not in response to my emails) reply about setting up care, and was able to connect with someone. Set up the appointment needed for my youngest. They knew what type of appointment it was because they quoted me the price for it, and it was not a cleaning. Forty minutes before the appointment, when I have spent days prepping my autistic kid for the break in routine, I get a call asking why I'm coming in and saying the treatment is no longer needed. It was implied that I had made a regular cleaning appointment, which I 1) did not do, and 2) those are covered by our insurance and would not have cost anything. I was frustrated that my child missed out on this treatment due to the office's lack of communication with me, and I shared as much. Not a single apology. I was told they could see that they had returned "a call" and had not been able to leave me a voicemail. I called multiple times, have never had problems with voicemail not working, and had also emailed asking to set up services, which were not replied to. I cannot recommend this office for dental care. I feel awful that I let it go this long; I should have moved on after a few weeks of nonresponse instead of waiting a few months. I just thought we could get back on track with them. I don't believe they want our business and we will move on.

Been using McGonigle for many years. Great staff & great service, The care quality is great, very…read moretentative to patients needs.

Only care about how much money they can make off you. They are not trustworthy. Avoided caring for…read moreimmediate problem and focused on their long term plans for your dental care. Beware! $$$$$$$$

I recently had my 6 month cleaning and exam at Oak Dental Associates. I would HIGHLY recommend…read morethis office. The office staff is extremely friendly- they truly make you feel comfortable and welcome. They hygienist, Rita Bais was fantastic- she was extremely friendly and informative. My teeth feel great! Dr. Chris Pallotto is a gem! His attention to detail is unlike any dentist I have experienced. He also makes you feel very comfortable with his kind character. If you are looking for a dentist office- this is a great place to go!

Texted me several times to confirm my appt and even asked me to come in earlier the day of my…read moreappointment. Then decided to call me at 1:52pm for a 2pm appt to tell me that the insurance provided was out of network. They took down all my information when I made the appointment and could've checked that long before 8 minutes before my appointment. Then had the audacity to try to sell me on their garbage cleaning plan when I clearly have insurance. Dont bother to go here they're lost.

Dr. Rhonda is a rare gem in the world of dentistry. From the moment I walked into her office, I…read morefelt genuinely cared for -- not just as a patient, but as a person. I've struggled with intense dental anxiety for years, and she approached it with so much compassion, patience, and understanding that it completely changed my experience. She explains every step before starting anything and works with such a gentle, steady hand that I felt calm throughout the entire process. Her warmth, sense of humor, and down-to-earth personality make it easy to trust her. Thanks to her, I was finally able to take care of dental work. I'm beyond grateful I found her, and I wouldn't hesitate to recommend her to anyone, especially if going to the dentist makes you nervous.

I couldn't be happier with my experience, as someone who has always been afraid of the dentist but…read moreDr. Hindi has always eased my fears.. I am very grateful for the kindness myself and my family all have received at Oaklawn Dental!

Great staff, calm environment, and Dentists are transparent in needs and procedures towards…read moretreatment.

Horrible service. They care more about the quantity instead of quality of the customer…read more I was not rude with this doctor, he was very rude and insulting, they pretend to be professional to get your money, I have ahole in my tooth that the filled a few months prior to the visit. I didn't want to do 2 extractions, and the dentist became irate and irritable, telling me he wasn't going to do any service. Thank god there is a multitude of business in the area and much better offices. My son or myself will not be going back to this office. I was never rude nor was I loud or irate, I only explained what I didn't want as far as services for the day. DONT GO HERE!!!! GO SOMEWHERE ELSE, AND MAKE AURE YOU ARE TREATED THE WAY YOU WANT TO BE TREATED. EVERYONE ISNT GOOD WITH CUSTOMER SERVICE. Mind you I was in 4 chairs trying to get X-rays done because their machine didn't work for 45 min of my appt. They didn't apologize, he just rushed in and said it's been 45min already, we have other patients? Mind you I don't work there and I'm waiting on service. The only thing was rude and disrespectful was this dentist office to ME!

I chose Family Dental because it is in-network with my insurance. I went with crestwood location…read morebased on the couple of reviews I seen. (Helped ease my mind as I need wisdom teeth removed.) I was seen by Doctor Demetri the same day. The ladies at the front desk were friendly and genuinely helpful. They secured the earliest appointment available and even scheduled it for me before I left, since I'll need a referral to an oral surgeon. I will be sending my husband/family in for a cleaning now.

awful service... went in as emergency with cracked tooth... told to come back in 3 days for…read moreextraction.. in so much pain .. how can they let someone be in pain for an entire weekend?!? soooo worried about how I was going to pay but not about the pain I was in.. inhumane to let me leave in this much pain!

This is my 2nd time going back, I had to get another surgery. Before hand I had to reschedule like…read more3 times and I felt so bad but they were so understanding and so kind! A week before my appointment they made a follow up call which I really respect and it makes me feel safe, and that this place is not sketchy at all. I have a really bad fear of needles and I told them when they came in the room and the doctors and nurses were super nice and did everything they could to make sure I was comfortable. If you are looking for a place to get any extractions or wisdom teeth pulled, I 1000000/10 recommend this place because they are just so nice and respectful. And my insurance covered the surgery.

Had nothing but great visits here. Dr had my sons 5 wisdom teeth out in 20 min. Thanks AFD!read more

The owner is..... for the lack of better words: off his rocker. Harassing people in the…read moreneighborhood where he runs his business only to treat the neighborhood like his personal parking lot. Neighbors have talked to him to resolve this but he said the parking is reserved for his costumers so his employees flood the residential street and these folks do not know how to park properly (leaving huge gaps so no one can park in front of them or behind them) I wouldn't be sad to see this place move out of the neighborhood unless they start having their employees park on the Main Street or their own parking lot. No concession!!!

Beware... They over diagnosed me with periodontal disease. I came in for a cleaning and was told…read morevery quickly I had periodontal disease. Last time I came in 6 months prior my teeth were fine. Rather then getting my cleaning I was given a $1300 2 treatment estimate. Now for Periodontal its not just this expensive 2 session treatment but it changes your dental health for the rest of your life and you have to get 4 cleanings a year forever after. I went to my old family dentist in the suburbs and within about 2 minutes they could tell my teeth were healthy and I do not have any issues. This was then confirmed after a full inspection, new xrays ect. Speaking on X rays they said they had a very hard time getting them from Floss and Co and they were not responsive. I later got a text urging me to set up my appointment as it is URGENT! Despite having conversations at the time that I could not afford the treatment. Thank goodness I got a second opinion. BEWARE go somewhere else.