I have used pennies for many cars over the years Richard and his family have been great I couldn't…read moreask for a better place.. I'm sorry about the fire God bless you all

June 9th, 2021 arrived at 1:15pm…read more You must Avoid this place at all cost!!!!!! I went to this junk yard that was hidden in the woods with No signs out by the roads. Looks shady like others mentioned on Yelp!! This is my situation, I told him I am look for a TCM for a 1993 Honda Accord and he point me the left saying the the car just came in and was caught on fire, but was stopped before further damage was done. I was hoping the cars electronics are fine. I asked him, if this car TCM is bad, will he have another car with the same year. He looked at me like I asked him a stupid question, he said the car just came in and the TCM should be fine. Again, I ask him where's the other car. I told him, I don't want to bother you with what your doing just in case this one turns out bad. After making it about him he pointed to back right corner. That wasn't hard, I thought. Some people just a control freak!! I found the car with the window down and we just had a big rain yesterday. I uninstall the box and I decided to open the box to make sure the board was fine. I found some water spots and burnt spot on the circuit board. I took some pictures to show him, if needed. I put everything back together and called him for the other cars location. He got mad after I told him that I open the box. He told me to come the front and he's going to escort me out. I thought maybe he misunderstood me, so I explain to him again why I did what I did, he was still adamant about me leaving. I told him how else would I have known, if didn't open the box. I told him I came here because I have a burnt capacitor. My Board is burnt, but in waaaaaaaay better condition!!!!! I asked so you rather have me just buy a bad board, if I did would you have given me another TCM or a refund, he said NO!!!! No returns, he said. So you should understand why I did what I did than!!!! I said to him. I was talking through the door way of his little trailer door calling him a scammer and a con artist!!! I told him he can keep all his used junk and left. He never left his small trailer to escort me out, jiven fool!! I called another place (LQK) and mention my situation. I wanted to understand their take on what I did, if it was wrong and he didn't see nothing wrong. He said, if I have a TCM for you to open, I would and also give you 6 months warranty. I don't want to hurt his way of making money to survive, but I feel I have warn others about his business tactics. Did I also mentioned the TCM that went bad was purchased from here ( Pennys Junk). I had to give him a STAR to rate this place otherwise I give him nothing.

Thank you for the service. My daughter is very excited! Everything was amazing. I look forward…read moreto shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing…read moreand installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either.

what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.

Wow. BLACK people do not buy or store here. Racist people and Austin takes the cake they have the…read moreworse service and Austin will laug in your face all family and they will get mad at you if you want to leave there boat motel or slips. Damaged my boat with fork lift and fish finder was loosen and sitting on the floor and cover post bent. I never really took the boat out and they tore it up

FYI. I am on my third boat currently 45' cruiser. Before 30' and 20' sea ray's (not purchased at…read morePrince William) Never Never Never. Terrible customer service in the parts department the woman There could not be more bossy and condescending. There was only one nice sales guy Walking up to the show room I heard staff yelling at the detailing and mechanic crew Then it all made sense after I see this eyesore of a boat with Trump wrapped on it. I am a Hispanic Businessman and I can say that I felt the racism from the moment I stepped in. I don't need political opinions this place will never see a penny of mine and I hope no one else

Juan is awesome! True life saver. He helped me with my problems from start to finish !read more

I purchased a battery on 12/31/20. I returned on 1/2/21 to turn in the old battery and to receive…read moremy $18 back. When I purchased the new battery the gentleman who helped me signed me up for an autozone thing where I provided my phone number and If I had any issues they would be able to pull my account up and see the warranty on the battery. They were not able to install the battery so I went to another location to have it installed and told the gentleman who helped me purchase the battery that I would return the battery after the holiday. He said fine. When I went in on 1/2/21 the young lady at the counter was unable to look up my account. I even showed her the original receipt. She said there was nothing she could do because my information was not in the system. I asked her if she could add my information the receipt I showed her had all the information. She said no. I asked to speak to a manager because she kept going behind the shelves to speak to someone. The man she was speaking to said he didn't have the time to help me because he was the commercial manager. I asked what were my other options. She suggested with an attitude she could do a return and charge me again. That didn't make sense because i would be charged again and wouldn't get the money returned to my account for 5-7 business days. All I wanted to do was make sure my warranty was noted and deliver the old battery and receive my $18 return. Finally the young lady handed me a receipt and said the $18 would be refunded but it wasn't. And it's been several weeks. I went back to look at the receipt she gave me and noticed it says "Return Voucher". This autozone is not helpful or customer service oriented. I will never go back to this location no matter how close it is to me. And I will be telling others how the "Commercial Manager" and his staff were not helpful at all. If I could've given zero stars I would have.

don b. great customer service, polite and always go above…read moreand beyong for us. all of the staff are always extremely helpful

Just got back from the store 04/03/2021, lady working this morning and the young guy she was…read moretraining were externally helpful. Outstanding customer service!! Had an issue with an item I had previously purchased, they were able to help me get the correct product without any issues.

Good salvage yard. If you need parts and aren't afraid to go scrounging and salvaging, then give…read morethem a try.

Sold me a bad Engine for my 2000 Nissan Maxima. Engine failed compression test, was missing exhaust…read moremanifold. Paid them $25.00 delivery fee. America Auto Salvage refuses to replace the engine or honor the 30 day replacement warranty. The seller Tony is a scam artist and crook. Was very disrespectful to my wife. I will be taking civil action against this company for failure to honor its replacement policy. They charged me $502.00 dollars for a blown engine.