I bought a new driver's side mirror for my daughter's 2005 Honda Civic at American Auto Salvage and had it installed there too. My experience was excellent compared to what happened at the two Honda dealerships I visited earlier. Bill Page Honda in Falls Church (where I bought the car in 2004) and Brown's Honda in North Arlington both insisted that a mirror was unavailable and on "backorder." I was told that it would take days, weeks, months, even a year (!) to get a new mirror. What?! Brown's Honda wanted me to pay $100 before placing an order for the mirror, with no idea at all of when or if it would ever arrive at the shop. What?! I then drove to a body shop in Shirlington that I'd been to years ago for my own Acura. There I was directed to a junkyard literally down the street. The super helpful guy there called American Auto Salvage in Woodbridge to see if they could get a new mirror for me. Yes, they could, and I immediately drove to Woodbridge, with my fingers crossed that this would all work out. The ridiculous stories I had gotten from the Honda dealerships left me confused and feeling that people were being less than honest with me. What I realized eventually was that the dealerships were talking only about OEM (original equipment manufacturer) parts, not so-called after-market parts. My daughter's car did not need a new mirror that had Honda's name stamped somewhere on it! All we needed was a new, operable mirror! Bottom line: $210 total from either dealership for a new mirror IF AND WHEN it ever arrived (possibly 2014) versus $50 for a new after-market mirror from American Auto Salvage. I paid an extra $25 for overnight delivery and then $40 for AAS to install it on the spot--yesterday, April 13, 2013. The young man I ordered the part from was pleasant and polite, and the owner talked to me while the car was being worked on. To NOT feel ripped off nowadays, to get prompt service, and to get encounter polite employees is quite a nice surprise these days. read more

Okay, let's get down to brass tacks. This is an auto-parts salvage yard and small auto repair facility, with that being said, it is from my experience a great place to buy used auto-parts. I found them online looking for a heater control switch they were close to home so I read the reviews reviews some good some bad, just like any other business I have looked up prior, and drove over to buy the part. When I arrived both Rick and Pepe were busy on the phone with customers and two other customers were in line in front of me, but I was acknowledged by a head-nod and a smile, which let me know I would be assisted in turn. Within 5 minutes I was properly greeted and my transaction began, yes the website was correct the part was in-stock and the price was $5.00 less than listed on line, nice surprise. I then asked if they could install the unit and what the cost would be. The answer was yes we can install and the price was not bad, so within an hour my truck was being worked on by the shop. Two replacement switches were installed and they both continued to have the same problem I came in to get corrected. I found out that I had diagnosed the problem incorrectly and it was not the switch, but the switch control resister. The resister was also in-stock and installed, surprise the used resister was a 4 speed switch and not a 5 speed, I was OK with the fix, but the mechanic was not, so they had a new resister delivered to the shop and installed. The fan blower motor now has the 5 speed settings as it should and the total repair took less than 2 1/2 hours on a rainy busy Saturday. The cost of the total repair was $2.50 less than I was quoted for the original. I was very happy, the 3 people I worked with were very pleasant and honest. The bottom line is I will be a repeat customer. This is the most accommodating salvage yard / small repair shop I have done business with in a very long time. read more

Fantastic business!! I ordered wheels from supervisor of the Culpeper location. His name was Teddy. He made the process of purchasing and shipping used parts across state lines very easy. I was very paticular in what I wanted and he was very helpful and polite throughout the entire process. I got up close photos of everything I requested and was told immediately if there were any imperfections or issues with my order. He sent me pictures of everything after it was pulled and cleaned up for a final inspection before packaging them and shipping them to my home in New York. All parts were wrapped in plastic wrap and padded with foam and cardboard to prevent shipping damages. I was texted to my cellphone tracking number and receipts for all my parts. A few days later i called and requested price quotes on another vehicle i was working on and Teddy answered with the same attitude as he had before. He was willing to price match other yards to ensure i got the best deal and even gave me other options if i decided to use a closer yard to prevent shipping costs. I would 100% recommend American Auto Salvage to anyone looking to purchase used quality parts for their vehicles. A+ to Teddy for his professionalism, prompt responses, and customer service. read more

I reside in Alexandria Virginia and had bought tires, a bumper, a car battery, tail lights, car stereos from American Auto Salvage over three years - periodically. The parts are of high quality, and works perfect. I had no cause to replace, exchange or return any of the parts I had once bought. As a matter of fact, the customer service I experienced is the courage for my patronage. The lady who receives money is always on standby to expedite payment process, while the parts experts are superb- always ready to show you their computers to enable you make choice on the basis of either price or time of delivery. In as much as every customer can review service or products, I think it is very unfair to portray American Auto Salvage and their workers in a negative light. After all they are good and helpful guys. read more

This place has been extremely helpful for me. I came here because we needed a rim for my boyfriend's car. Got the rim in the couple of days and they put it on cheap - yeah! I also had a lot of body damage on the same car and had gotten an estimate from someone else for nearly $5,000. This place was able to get me the parts for less than $500 and can even do the installation/mechanic work for less than half what the others were charging. They were extremely friendly and helpful, their prices are amazing (and they stand behind them), and I wouldn't hesitate to go back again. Definitely check them out for ANY auto needs - they do a lot more than I suspected they would when I first walked in. Keep up the good work guys! read more

It is difficult to find a mechanic I trust so when I had an engine issue I contracted a trusted friend for a referral. He immediately suggested American Auto Salvage because he had worked with them for years and trusted them with his own vehicles and that of his family. I have to tell you I was very impressed with the professionalism, prices and work completed. They were very nice and friendly and made sure everything was completed. I will definitely be back with any future needs my vehicle may need and would highly recommend them. read more

I searched the world and back for a drive shaft for my Subaru until I was recommended to "Teddy" at American Auto Salvage in VA. by East Coast Auto Parts in Thaxton VA. Not only did "Teddy" go above and beyond to get me the part, but he bent over backwards and even sent me pictures of my purchase. Teddy represented himself as well as American Auto Salvage in the most utmost way, so if anyone needs anything for their auto, contact "TEDDY" at American Auto Salvage. read more

Needed a side mirror for my car so I called them and they said they had the part in stock and would get it ready for me. Drove down there and they had it waiting for me and ready to go! Price was much cheaper than buying a new one and the part they sold me was in great condition. Friendly staff who could answer all my questions easily, don't know why they have gotten bad reviews for service on here, the two guys I dealt with were friendly and professional! read more

This place has horrible customer service. It's a basically a scam place. I bought a rear bumper, and when I picked up my car it has scratches on the "new" bumper and more scratches on the back side of my car. When I left the property, and came back they said, "Once you leave the property, we don't issue a refund and we are not reliable for anything". Also, they close before hours, and don't lock the doors so I can't ask any questions. read more

Straight up people,their down to earth people - they don't "sugar coat" the part to sell it, they gave me a reasonable price, showed me pictures of the parts I asked for on a computer before they pulled them so I was sure I was getting what I wanted. When i showed up to pick up the parts they even helped me load it. I've been to them before, I'll go to them again in the future. read more

I needed a replacement rim for my 2005 Dodge. they found one in Maryland and I had it the next day. they mounted the tire and had me out of there in 30 minutes, as promised. Great prices, excellent service; very courteous and friendly even though i was there after closing time. If I need replacement parts for my car i will go there first. read more

The parts were delivered promptly and at a fair price. One rubber grommet had fallen off a luggage rack I bought and they overnight ship it at their expense to me and it arrived the next day. They went out of their way to see that my needs were met as quickly as possible. I would recommend this business, they made good on their promise. read more

They were extremely friendly, helpful, honest and funny. My friend suggested going there, they remembered him and were honestly very helpful to me and fair on pricing. I will definitely be going back for more parts for my cars. My friend and I will be making more trips back there in the future. They are organized and knowledgeable too. read more

American Auto Salvage is my go to place if I need any car parts. if they do not have the in their yard they will have it shipped to them within a couple of business days. I've dealt with Tony a numerous of times and he always comes through with the parts I need. I"m glad to have a salvage yard around like this Woodbridges FINEST!!! read more

We came in on a Saturday 5 minutes before they closed and the staff was very polite and willing to help me get the part I needed. They checked the part I requested and found out that it had an imperfection that couldn't be fixed so they found a compatible alternative that works perfectly with my vehicle read more

These guys were great. I was confused and they had to check with the book keeper. What a sweetheart. These people are fine to do business with. I read some negative reviews and I can't understand them. So go and get what you need. B read more

I have been dealing with the great folks at american for 10 years now. They have always provided me with great parts, the best customer service, and the knowledge that i need for my business. Thanks guys keep up the good work. read more

I needed a tail light for my 2001 Bmw 330i which the dealer wanted $178 for and I found it at American Salvage Yard for $50. What great service! I know this is were I'll be doing my business for now on. THANKS TONY!!!! read more

I recently went to American Auto to purchase replacement glass for my son's car. Tony was very professional and made my purchase easy - and the price was very reasonable! I highly recommend buying from them. read more