I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.

Always perfectly satisfied! This is my third repair by Lo Balbo Bros. Excellent shop, service and…read moreattn to detail! I wouldn't go anywhere else.

I had a terrific experience with Lobalbo Brothers. The driver's side of my car was hit and…read morescratched by a truck and was damaged pretty severely. They fixed all of the damage, detailed my car, and now it pretty much looks brand new! I would 100% recommend this auto body shop to anyone in need of auto body work.

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

Great place to get your car serviced, but it has been closed for a long time, and the ominous sign…read moreon the door indicates it's closed until further notice. I live nearby and have been going to A & K for a long time . No one answers the phone. As I say, this is ominous.

the best mechanic hands down in CT. You won't find a better place to have your car fixed. Kola has…read morebeen fixing our families cars for decades. Trustworthy, honest, reliable & very friendly. The value of having a mechanic like him is priceless. Zachary Kovacs

Had a leak in my engine cooling system, requiring a total replacement of a German part which was a…read morecombination thermostat and water assembly. It was a complex and frustrating issue, but Steve walked me through the entire diagnosis process in real time. In constant contact, responsive, and completely transparent, Steve sent photos and videos of the engine, explaining what was wrong and how it had to be fixed, step by step. Completely transparent with pricing and progress of the repair-- clear, fair, honest. Steve is the man, he will do you right.

I came here to have the thermostat changed for my sons 2005 Honda Civic and really felt like I was…read moretaken advantage of. They charged me $193.00 dollars for the new thermostat with labor. A big ripoff. When I got the car back, I brought it down to my mechanic Chris to have a new radiator installed. He checked the repair work that was done by Shell gas station and he told me that the mechanic didn't install a new gasket with the thermostat. This is really basic stuff. My mechanic charges $50.00 dollars for the same repair. I was in a hurry and never should have come here. I read some of the other reviews and they seem to have no credibility. I personally would never recommend them to anyone. STAY AWAY!

New owners - new mechanic - Delroy is amazing. If you need a mechanic delroy is your guy. He is…read morehonest, pricing is fair and he won't overcharge you. As a single woman that doesn't know much about cars - he was honest with me about everything to the smallest detail. I cross checked everything with my dad and parts on the internet due to me not knowing anything (on my first visit before getting anything done) and he was right in line with warehouse prices and labor was very fair! I am so impressed with this shop and I haven't been impressed with shops in CT so I usually take my car to NY for repair but now I can save on gas too as well as have my car fixed!

Has anyone mentioned to you lately that Nico is a crook? If not, just remember that. If so, spread…read morethe word. He is a crook. Read my previous review and make sure you never let anyone you care about trust him with their vehicle. He will lie to you, take your money and knowingly leave your car unsafe because you'll need to keep coming back for more service... and act like he's helping you out by scamming you and putting your life in danger. He cares about money before he cares about you. All dealerships do too... but at least it is in their best interest to solve your problems. Nico's business is more about perpetuating them or simply creating new ones. DON'T BE FOOLED.

Absolutely the best! Fair & honest. John and his staff are top notch professionals who realize you…read morehave other things to do than have you car in the shop. Quality repairs are backed up 100% and they have no problem with a customer asking questions and explaining things in detail. What more could you ask for?

My car is fixed! Thanks to John Perry at #HopeStreetService !…read more The elusive problem? A loose ground wire shorting out the car's computer. Thanks to John for not giving up and having the good sense to bring in someone well versed in Fords! If Hope Street Service isn't your mechanic, they should be! A rare find these days, an honest and thorough repair shop!

This is my first negative review on any business on yelp. So, here's my experience: My car wont…read morestart this past December and I got it towed to this nearby service shop. Spent a ton of time, energy and money to get the fuel pump replaced. Couple of days later, stopped at a gas station and noticed gas gushing out from the rear of the car. Took the car to the same shop next day and they won't troubleshoot the issue for me. Told me the fuel neck is probably rusty and just don't fill the tank to the top. Well, I never had any issues with the fuel neck/seal or filling gas prior to this fuel pump replacement job. A few days later my check engine light came on for the same reason as the fuel evaps leak detected. They didn't help me with any of these issues despite charging a hefty amount for fuel pump replacement. Zero customer service. I won't be back for any of my car service needs at this location and do not recommend this service shop to anyone.