Unethical business practices - expect retaliatory public defamation from Actual Malice if you…read morecomplain about this business. How many of their reviews are legit? How many bad ones were removed after their bullying - as they are doing to me now? Erik never sent me the requested additional quote as they said he would. Finally replied a week later to say the refuse to do the chimney repair without a valid reason. I then posted a 2-star Google review after my time and effort was wasted working with this company's reps. Within 2 hours, my own small business suffered a fake negative 2-star review on Google from someone who never hired my business, retaliation for my review constituting 2 violations of IL law: Defamation PerSe and Actual Malice. Watch and see as this company anonymously posts a fake negative review of me and my business on Yelp.com out of unethical retaliation...

Highly recommend! Everyone at the Company I've interacted with has been very friendly and explain…read morethings well. We had a complex issue with our chimney and Chimney Crafters presented the most pragmatic solution. The Valor insert they installed is better than I could've imagined.

They were extremely responsive, competitively priced and showed up on time. They provided their…read moreservices and advised me what repairs I would need completed as well as the cost of said repairs. The team was very professional and quick. I'd definitely use them again and would highly recommend.

From the owner: Reliable. Certified. Local. At Caponi Chimney, we provide…read moreexpert chimney sweeping, masonry repair, and gutter services with a commitment to safety and quality. Locally owned and operated, our certified professionals ensure every job is done right the first time. Call today for trusted service you can count on.

Forced to drop stars. Context:…read more First job (concrete slab) was as initially described. But upon completion back in September, Dan stated he would seal at no cost "a month after" - that didn't happen. His commit to doing so is the only reason we didn't do it. As a result, it got beat up with the constant weather events and will need to be resurfaced. But second: we contracted with him to do a gutter replacement well in advance of the forth coming rain. It took almost 4 months before he showed. He offered a discount off of the price; then when he finally did show, he only removed some of the existing gutter and left without installing any new. He even left his ladder behind for some reason. Multiple emails for followup status have gone unanswered. It's the lack of communication and unfinished task (which can cause roof damage) that forces star drop. Previously he had indicated that they moved "far up north" - so it's possible he needed to change his service area but hasn't. That's on the business though; if you accept a job and money for the job, you complete the job as agreed. Which might mean something as simple as booking a hotel nearby for a week until the job is done or something.

From the owner: General contractors for your home repairs. We service roofing, siding, gutters, chimney repair,…read moreflooring, painting (interior and exterior), kitchen cabinets, tuck pointing, glazing, fencing, decks, gazebos, and patios. If you need it done chances are we have a professional to help. We do not service plumbing or electrical repairs/installations.

We had an apparently slow leak around our chimney and through the top crown [cracks] that had…read morecaused significant damage in our attic before we discovered it. I called Pratt Chimney and Steve came out within a couple of days to give his evaluation. We needed to have the chimney repaired, attic restoration for water damage, and drywall replacement and painting done. Steve worked us into their cramped schedule in order to prevent further damage as much as possible. Work was scheduled to start a couple of weeks after the estimate. Because heavy rain was expected before the scheduled work start date, Pratt came our and secured a tarp over the chimney areas to prevent further damage. Brad and his assistant were amazing, courteous, and hard working, completing the job with the required follow-up to allow concrete to set properly, perform water testing, et al. The thorough water test of the chimney and the flashing around it revealed further leak points which required full replacement of the flashing by a Pratt Sub-contractor. Final test showed no leaks. I was then able to schedule the other repairs that were required to complete the attic and room drywall damage abatement. One other thing, the original work was completed in June 2020 [I thought that I had entered a review at that time, but it appears that I did not :-(]. In May, 2022, We noticed water dripping in the basement from an apparent leak around a sewer vent pipe [not associated with the chimney]. I called Pratt to see whether I could get their sub-contractor who did the flashing on our chimney to repair this job. He was not available to me, so Steve sent one of his guys out [another super courteous young man], who went on the roof and caulked around the vent pipe, as well as the exposed nail heads there and around the attic vents. All I can say is that I would recommend Pratt's Chimney without hesitation!!!

Ten stars to Pratt's Chimney Service. I highly recommend them…read more They are professional, knowledgeable and trustworthy. Andrew, our technician, was diligent and very successful in removing soot from our beautiful limestone fireplace. He understood the challenge and complexity besides being very tidy in the process. Kudos to Pratt's. You can't go wrong hiring them. Many Thanks!!!

They emailed me soon after my request. They were upfront in their email with information I needed…read moreto know. I responded, thanking them and looking forward to scheduling an onsite estimate. But they never called me to schedule an estimate. I understand they are busy, but after the informative email, I was looking forward to getting an actual estimate, and that never happened.

Great service! Our home had a crumbling chimney, after getting an estimate and sending a deposit, I…read moregot a call that they were able to come and fix it much earlier than expected, despite the fact that they had not received the deposit yet. Polite, quick, and neat. Chimney looks great!

Excellent work. I would like to say thank you to Joe for fixing my issue so fast and so…read moreprofessional. Got a few bits of advice from him how to monitor potential future issues with my chimney. I would like to recommend him to anyone!

A Clean Sweep Chimney company is a top notch company. Joe Beatty, the owner, does a consistently…read moregreat job. We have been using his services for years. He is reliable, friendly, and honest. No hidden fees. One flat price to get the job done right. I wish i could list more than 5 stars. One of the most important things for my husband and I is that we "shop" and use independent business owners as we are also a family owned business. Supporting local business' is now more important than ever.

Great job! Easy to schedule, on time, professional, and competitive prices…read more Would recommend and will use them again

Rich came on time and was really helpful. Also figured out Rich was the owner too, and he helped me…read morefix a few issues on my own that save us a pretty penny. He didn't try to upsell us on anything. Just did his assigned work and gave us great tips on keeping our chimney burning for years to come. His prices were fair and his turnaround time was quick. Really enjoyed using this guy and will continue choosing him as our first choice for years to come.