We would like to thank Carlos and his team for responding so quickly to our urgent swimming pool cleaning request. Carlos was transparent, honest, and professional, going above and beyond to ensure everything was taken care of properly. As a first-time pool owner, I appreciated that Carlos took the time to educate me on proper pool maintenance, explaining what to watch for and how to keep the pool in good condition. Carlos and his team are trustworthy, reliable, and truly committed to providing excellent service. We highly recommend High Tech Plumbing and will definitely be using them again for our future plumbing needs. read more

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We decided to contact this company because of all the great reviews, so we were expecting a professional and reliable experience. Unfortunately, our experience was the complete opposite. Scheduling the appointment was easy, and they responded promptly. Carlos came out, inspected our pool, identified the issue, and told us he would send us a quote. After that, we never heard from him again. We followed up several times and patiently waited for a response, but our messages went unanswered. What was most disappointing wasn't that they chose not to take the job--it's that they never communicated that decision. A simple message letting us know they weren't interested or couldn't take us on as clients would have been appreciated. Instead, we were completely ghosted after the initial visit, which reflects a lack of professionalism and courtesy. read more

Carlos was able to come out to my house and troubleshoot my pool heater issue and provide follow up information in a timely manner. I really appreciate it. read more

Contacted High Tech Plumbing regarding a pool heater repair. They never responded. Seems to be a recurring issue based on other reviews.

Great knowledge. Provided good advice on best way to maintain my specialized pool. Was honest about different options which was highest versus lowest price with Pros and Cons. For everything they do the price is right in the middle and fair range of market value. read more

Will definitely be using Carlos in the future for plumbing needs. The cartridge broke on my shower valve and it was an older model. Carlos could have easily refused to try to find a replacement and push me into a 1800 shower valve replacement. Instead, he was willing to work with me to find the part and we saved a TON because he tracked down a friend who knew where to find it. EXTREMELY grateful I called him! read more

Carlos came to clean our fountain and repair the pump. He did a great job of cleaning and got most of the scale out. I had to go over the lighting fixtures and base of the fountain to get the parts that were crusted on. He found the pump was not working and needed to be replaced. He ordered one and replaced later the next week. I found the new pump had rust all over it and questioned whether the pump was new or not. He said it was a defect and needed to be exchanged with the manufacturer. I asked for the invoice for the purchase and he stopped responding. He was supposed to leave a jug of descaler and he never did. Ultimately I am convinced he installed a re-manufactured pump instead of a new one, and charged me the full amount regardless. I was happy with his service but wish he would have been up front about what he was doing and not try to hide behind a remanufactured pump. I had more work to give him, but this experience leaves me unable to recommend his work. read more

My pool technician referred me to High Tech Plumbing because our pool interface needed a major update. Carlos promptly responded and came out to to provide a detailed estimate. Within a few days he updated my system, installed a gas line, and a new heater. Now I can control everything with an app on my phone. He even buttoned up and even came back out to check on my app when it lost connection. His prices match the work and service he provided. read more

Carlos took care of my pool plumbing issue very quick. I called to see if he could take a look at the leak we had...it was fixed the next day at a very reasonable price. read more

I contacted High Tech by phone to inquire about weekly pool service options. Carlos called me back quickly, set up an appointment and showed up for that meeting. This is the only company that actually came out to look at the pool and was the one I hired. read more

Carlos was able to come out quickly and fix our sand filter problem. He also stayed to give us instructions on how to use our Taylor kit, and showed us what we needed to add to our above ground pool. On his own he came over the next week too to see how the additional chemicals worked out in the pool. Carlos also does plumbing and solved a minor issue in our bathroom. Would not hesitate to hire him again! read more

Carlos is a very knowledgeable and diligent pool technician/ plumber who did a great job replacing our spa lights with LEDs and replacing/upgrading the spa controls. He followed up long after the main job was done to make sure we were happy with the cosmetics etc. Price very reasonable compared to the competition. Five star guy for sure. read more

One of our contractor schools located in Northern California had a problem with the sink plumbing at the location so I went looking for a new plumber on yelp as our old one was becoming unresponsive. Carlos at High Tech Plumbing was extremely easy to work with and a great help! Despite having to unfortunately reschedule (our fault) with Carlos a few different times he was always understanding and prompt about responding. We eventually had him come in and assess the situation and he fixed our sink issues for just the price of a service call. Will absolutely be reaching out to High Tech Plumbing for any future issues we have. Thanks again, Carlos! read more

We had a leak in the bathroom, and Sam came out to repair the disgusting, old galvanized pipe that was leaking. He came out the same day because we had to turn off the water to our house. As we was working, he noticed there was another galvanized pipe next to it that was looking in bad shape so he replaced both of them at no extra cost with great new copper piping. He also changed the valves for us. Great work! I am going to be calling them about my laundry drain pipe today. Thanks Sam! read more

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Carlos and his team are wonderful! High Tech Plumbing responded quickly to my inquiry and kept up good communication throughout the process. They had to come out 3 times to fix the issues and did so with a friendly disposition and a professional attitude. Everything is working great now! I'll definitely reach out to High Tech Plumbing the next time I need a plumber. read more

I am very happy with the responsiveness and professionalism of Carlos and his crew. I failed a pressure test by pge and they shut off the gas service. He came soon after and was able to slueth out the problem fairly quickly. He was also able to certify the repair and turn my service back on. I already checked that his license is current and had no dings against him. He is insured as required by law. Off you have a plumbing issue calll Carlos. read more

What luck to find a great plumber when the worst (water heater dies) happens. Reliable advice, knowledgeable and presented several options. Worked quick too, important when you're desperate for a shower! Highly recommend. read more

I've used them twice. Once to unclog my bathtub and once for the toilet. They are reliable and quick. My go to plumber!

They were quick to respond and did a great job when they were at our house. Highest recommendation to Carlos!

My water takes awhile to heat up and it doesn't get hot enough even after I have replaced a brand new heater recently (with another company). I scheduled an appt with Carlos to provide a free estimate. Carlos was very knowledgeable and provided info as to what may be the problem and provided the estimated cost. I want to thank Carlos for providing excellent customer service and I will reach out again if I need the fix! read more

HIGHLY RECOMMENDED! Carlos is very responsive (answering weekends and evenings), has excellent communication, and has the highest level of customer service. (His website makes it easy for you to request appointments online.) He is a subject matter expert in engineering and plumbing, and it shows in how fast he assesses a situation and is thoughtful about approaches and solutions. Carlos, thank you again for helping us this evening with our hallway bathroom plumbing. We appreciate it! P.S. My dog, who is very protective, likes Carlos : ) read more

Fixed our leaky toilet. Super friendly, reliable, efficient, and transparent with the cost of everything. We will definitely call them again. Nice to know a good, local plumber. read more

Great value and service offered by Carlos. He got the job done on time and within the budget. Very attentive to details and went the extra mile to find the right fixtures for the job. read more

Excellent service! Great communication! I would highly recommend. Thank you for such wonderful service.

Highly recommend Carlos. He came out late after he had been working on an all day job, set in hours of traffic across the bay just to make sure he took care of us. He was able to fix our water heater issue within minutes, while also helping us understand the maintenance for it and other details and education about system. I will definite be using Carlos in the future for any plumbing needs! read more

I have hired Carlos on numerous occasions and he is always prompt, courteous, responsive and does an excellent job. He takes extra time to answer any questions that I may have, even if it doesn't relate to the job at hand. His pricing is fair and when I have had an "emergency" situation, he has been available to rescue me. I highly recommend Carlos for any plumbing need you may have. He's a great young man and you won't be disappointed! read more

Carlos and Riccardo did great work. I needed several things, a new washer water line valve, a new gas line valve, and fixing a hot water valve leak. They were very professional and went above and beyond, when they found problems with the water line in the wall. They corrected a number of original installation issues. Great customer service and very reasonable prices. I would highly recommend. read more

Carlos and his crew are very professional. We came home from a short trip and found our 1st floor ceiling soaked and leaking from the pipes. Carlos took a call late on a Thursday and was at my house in the following morning. He identified the leak which was a pin hole leak and recommended other pipe locations that looked compromised. Great service, reasonable pricing and very professional. They do all types of plumbing and should be your #1 call when in need of plumbing work. Thanks again Carlos and team! read more

Are there six stars? Our new hot water heater suddenly didn't work. Carlos was there within two hours. He discovered that when PG&E did some work in our neighborhood, they triggered our gas shutoff valve. He fixed it, reset the heater, and presto, hot water. And no charge because we are under warranty. He also taught me how to reset it myself in the future. He's truly awesome - great work delivered in such a pleasant and polite manner, and so helpful when you really need it. read more

I was so greatful that I found Carlos through yelp. I had a busted pipes and he took care of it in one day. He was very straight forward and his prices are reasonable. Will definitely contact him again to upgrade all my pipes and ac fix. Thank you so much, you really saved the day for me. read more

Carlos was great - very responsive, knowledgeable and did good work. We had him replace a toilet and sink in a minor bathroom remodel in our 7- year old house. He finished installing the vanity and caulked everything, replaced the bolts that hold the toilet down and explained potential problems moving forward. Would definitely hire him again. Our dog, who barks at everything except my wife, didn't make a peep when he came to the door. read more

Needed a gas shutoff installed in my laundry room and found High Tech through Angie's list. Spoke about the job with Carlos, texted a couple pictures and got a quote. These guys are professional, courteous and no-nonsense. Job was done well and my dryer was up and running when they left. Couldn't be happier and they'll get a call next time I need plumbing help. read more

Carlos is the owner and was one of several plumbing companies to respond to my request to replace the fill valve on my toilet. He was very responsive, courteous and efficient in his service - all at a fair price. We would definitely use him again. read more

We received a competitive bid from Carlos to install a replacement instant hot water heater. He walked me through his bid, what the equipment would be, and what he'd need to modify to make it work. He came (on time!) two days later to install, and vastly improved the existing plumbing of the area during the install process. I appreciate Carlos's promptness, clarity, and high quality of work, as well as the competitive bid. read more

We can't be happier with Carlos who came in time of trouble, discovered multiple leaks, gave us a super reasonable quote + clever solution that saved us $$$ and (yes, it doesnt end here) managed to finish the job in two days in the most extreme Orinda's August heat! Thank you! read more

Carlos came later in the evening and fixed a leak allowing me to use my hot water again. Price was reasonable and work is guaranteed for 6 months. Will call Carlos the next time I need a plumber. read more

Highly recommend Carlos! I had a faucet that was leaking in a bathroom that I wasn't able to fix after a trip to Ace Hardware. He was able to fit me into his schedule the morning I called. He was on time, called when he was 20 minutes away, cost was reasonable and efficient. Will definitely use him again in the future. read more

I was not informed that 3 men would be coming to do the job. I would have liked to have had a heads up since I live alone. When my toilet was replaced, it wobbled. I would have called them back but my dog displayed extremely strange behavior whenever the workmen were here. I tend to defer to her when I'm dealing with folks I don't really know. read more