Hired East Bay Power to troubleshoot my solar setup which had been installed by another company no…read morelonger around. Jeff reached out and helped me troubleshoot the problem first before we decided to have them come out. David the technician ended up coming out and found a really serious issue that could have been disastrous had it not been fixed. The communication and quality of the service overall are what really stood out. Between Marlene keeping me informed about the schedule and following up the day after to make sure things were operational to David's work to fix the issue and his communication afterwards and Jeff staying in touch the whole time, it was a great experience. Highly recommend East Bay Power!

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

We can't say enough great things about our experience with our solar installation from Northstar…read moreSolar in Danville. From start to finish, we were so comfortable with every individual we interacted with. Our salesman, Patrick was no pressure, extremely helpful and very responsive. Danielle in the office was a joy and our project manager Jason was there for us all along the way. The install crew was phenomenal and completed the entire project in two days. We absolutely love having battery backup especially from 4 to 9 PM when PG&E charges the highest peak rate in the Continental U.S. California has the second-highest electricity rates in the U.S., (only behind Hawaii) which makes receiving power from the sun especially rewarding. If you are considering solar power, we highly recommend giving Northstar Solar an opportunity.

Wow, I cannot say enough good things about Ryan and his team! I hired them to remove our 69 solar…read morepanels and reinstall them after a re-roofing of our home. It's a nerve wracking process but Ryan gave me reassurance things would go well. Upon Ryan's recommendation, we also decided to replace the solar panel racking system installed by Sunrun because we were plagued with roof leaks due to improper sealing of their footings. Ryan and the Northstar team were absolute champs at removing and reinstalling the new system for us. Everyone we dealt with was so professional, kind and easy going. The work was beautifully done and based on all the photos and detail provided by Ryan I am confident we will be safe from leaks going forward. He also had to coordinate the reinstall with our roofer and everyone handled it so well. I 100% recommend Northstar and the team for this task, and also wouldn't hesitate to hire them for roofing based on their strong work ethic and product with our solar project. The price was fair and in line with other quotes I'd received. A couple of questions unrelated to this particular job have come up and Ryan has gone above and beyond to help me out by providing his professional input. So happy with these guys. Thank you!

I'm so impressed with the professionalism and kindness and thoroughness of the electrician who came…read moreout here to help set up our system. David the electrician is highly knowledgeable customer-oriented and incredibly personable!

Outstanding experience from start to finish!This company was highly professional throughout the…read moreentire process. They provided clear initial quotes and expertly guided me through all the next steps and the technical evaluation. The installation and setup were completely seamless. Their customer service team has been incredibly responsive and helpful with all of my follow-up questions.To top it all off, the system was fully operational a month sooner than expected! I highly recommend them to anyone looking to switch to solar.

Awesome Service Manager Lance Hayhurst went far beyond the call of duty. When our spa suddenly…read moreemptied, Diablo transferred my call to Lance. He recognized that it was an emergency, so he jumped into his truck and drove all the way down from Petaluma. He kindly and expertly fixed the problem and double checked the whole system. We are very pleased and impressed!

Update: The services…read moresenior leader called to discuss the issues. He was very polite and professional. He also shared the depth of the challenges with the company that manufactured our panels. We agreed to fix the system by excluding the impacted panels. I offered to pay the one hour of labor that would he have been expected (as I simply wanted to system to work and felt this was fair). They arrived promptly and made the fix. Since then the system has been working fine. I suggested some changes to their customer service model as all of these issues could have been easily avoided. I appreciated his call and rapid response.

Synergy owner Eric Piekarczyk recently demonstrated proactive ethics that are hard to find. The…read morecompany failed to assist in diagnosing a component known as a Gateway in my pv system. Which resulted in prolonged failed solar generation. Eric, rather than blaming the problem on anything or on me offered 2 extra panels in compensation. This says that the company like all of us is imperfect and that the owner has a high ethical bar. In a time when our country is being governed corruptly something like Eric's behavior shines. That's my Synergy story. Richard Kamp

They are a very reliable company. Ethical and responsive. It's been two years I installed my panels…read moreand they always attended to all my questions and concerns . Recently got my panels cleaned just like new. It's reassuring to know when someone's got your back when you make a lifelong investment like solar system.

Really excellent customer service. Chris ( the Owner) really cares about his customers experienceread more

Excellent Customer Service. Chris (the Owner) really cares about his client's experience…read more Appreciate that very much.

I highly recommend Jamie Duran and his solar company! Jamie is a wonderful person--honest,…read moreprofessional, and someone you can truly trust. Working with him has been one of the best experiences I've had in many years. The solar system has been a great benefit to me, and I really appreciate all of Jamie's help throughout the process. He always took the time to answer my questions and made everything easy to understand. If I ever buy another house, Jamie is the first person I will call for my solar needs. Thank you, Jamie, for your honesty, hard work, and outstanding service. I wish you continued success for many years to come! Kay

It's been about 3 years now that Jamie and his team installed solar for us. Everything that Jamie…read moretold us has come true. We are very thankful for our system

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

My rooftop solar system stopped working after a squirrel chewed through the wiring. The company…read morethat originally installed the system was not interested in making the repairs. I contacted Ambrose Solar. Arnolfo arrived at the stated time and had the system up and running in about an hour. The repair cost was very reasonable. I am highly impressed with the service I received from Ambrose Solar and I recommend them without hesitation.