They are honest, prices are fair and they know what they are doing. They fixed my fridge, freezer…read moreand dishwasher. Highly recommend.

Jesse was professional and extremely knowledgeable on my oven repair. A few things were wrong, but…read morehe had the parts for the repairs and addressed all my concerns. I will absolutely be recommending and using this company again for any future appliance repairs. Thank you!

We recently had an issue with our refrigerator and contacted Poway Appliance Service Center for…read morehelp. Our technician, George, was knowledgeable, professional, and courteous throughout the entire process. He quickly diagnosed the problem and explained everything clearly. Since replacement parts were needed, the team worked to expedite the order so we could get our refrigerator repaired as soon as possible, which we really appreciated. The service was excellent from start to finish. I wouldn't hesitate to call them again for any future appliance repairs, and I highly recommend them to anyone looking for reliable and trustworthy service.

Vlad was a great technician and was able to diagnose and fix my dryer quickly! will use appliance…read morecenter again in the future.

It is with pleasure that I write this 5 star review…read more This company was referred to me by Perlick Corp as one of their most reliable service dealers. Duane provided next day service and gave me a 2 hour window that his technician would arrive to clean and sanitize my free standing ice maker...(see photo).. Sure enough, the tech arrived within the promised time slot. Donte, the service tech was very knowledgeable and communicative about what the parts were and their function. He was very thorough and worked efficiently. I would call this company again for any house appliances servicing.

If I could give zero stars, I would…read more Terrible experience with Mr. Appliance of Ramona. I contacted them to clear an error code on my refrigerator. The tech diagnosed it as a faulty motherboard and said they needed to order a new one. I paid a $350 deposit upfront and the balance when the part was installed -- totaling over $600 for parts and labor. After the new board was installed, my fridge and freezer completely stopped working, and I lost hundreds of dollars in food. They eventually reinstalled the original motherboard and told me the refrigerator had just coincidentally failed and now needed a multi-thousand-dollar freon repair. The tech suggested I buy a new fridge -- which I did, for $1,100. But here's the truth: with the original board back in, the fridge worked perfectly -- error code and all. It never needed a motherboard, never needed freon, and definitely didn't need replacing. They misdiagnosed the issue, and worse, they kept the new part I paid for. I was able to cancel the second payment when I realized the damage, but it was too late to stop the initial $350 check. The owner, Duane Browne, admitted fault and promised to refund me. He told me several times he would mail the check.over a few months. Only when I called to follow up. This last time he made me retell the whole story like he'd never heard it before. Then he said he would drive it over "right now." He never showed. In the end: * $350 lost for a repair that made things worse * Hundreds in spoiled food * $1,100 for a new refrigerator I didn't need * A part I paid for that they kept * And a refund that was repeatedly promised but never delivered This wasn't just bad service -- it was deceptive, careless, and dishonest. Avoid this business at all costs. Quick edit- Duane dropped off a check the next day after no call no show the night before

So, I originally wrote a bad review and have since taken it down. I contacted Good Guy Appliance,…read moreand Vitaliy (the owner) had a service technician come take a look at our washing machine. The problem was that the technician never got back to us with our quote for the repair, even after I called a couple of times. After a week, I just wrote a bad review, thinking they did not want our business. The owner reached out to me after that and explained his technician was new and forgot to send us the quote. He apologized profusely, and he went above and beyond to make things right. You could tell he prides himself and his company on the quality of work they do. He ended up helping us repair our drying machine that just had a belt snap a few days ago. He was honest and sincere and very knowledgeable. Made the whole experience great. If I need any repairs in the future, I will only contact him and his company. He made what started off as a bad experience into a great experience. Highly recommended! ,

Great work by Vitaliy in performing a quick competent and low priced repair to my LG fridge water…read moresystem. I did a little research and knew what the problem was so shopped the job across several technicians. Vitaliy had a fair price and coupled with his excellent reviews. I chose him. Some of the vendors were hundreds more. You can't go wrong with good guy appliance services, and he apparently fixes not just refrigerators, but all kinds of household appliances . Worth his weight in gold!

Easily diagnosed and repaired the drain pump in my washer. Showed me the obviously broken part and…read moreexplained a little about LG WASHERS. Great and fast job, very nice owner.

Response was instant. Service was easy to schedule. Pricing was fair. Assessment of the issue…read morewas honest.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.