Old electric dryer got too tired to keep on turning, so Serv-U-Appliance delivered a renewed electric dryer to pick up the load!!! I've purchased several renewed appliances and they all have done well for me. Prices are reasonable. My confidence in this establishment has been solidified with this recent experience. Maurice was very helpful and made the transaction from purchase to delivery perfect! And Mario, who delivered our renewed electric dryer is a professional and a testament to the integrity and reliability of this place. Mario was very thorough and I was impressed with his extensive knowledge of appliances. He ensured that the appliance worked well and endeavored tirelessly to make sure that all was well. I greatly appreciate his work ethic and attitude, which is very rare today. This is a no frills store. Just expect integrity, knowledge and honesty from Serv-U-Appliance. They help make our lives easier and better. read more

Serv-U-Appliance - Ready to do laundry!!! - Appliances & Repair Near Me - Escondido, California

Best price, best quality, especially best service. Owner is pleasant, knowledgeable, honest and timely deliveries. Special kudos to the company tech and installer German. He did an incredible difficult install of complicated refrigerator, computer etc He absolutely went above and beyond getting it in. German actually took all 4 doors of it to fit. (I had measured wrong...) Great appliances! Owner Mario runs a great little business. Have been his customers 30 yrs. Maurice the day shop Mgr Maurice very polite and helpful. read more

We have been using ServU Appliance for all our big household needs for over 30 years. I won't use any other company. They are HONEST and dependable. They have even told us when we don't need a replacement or they price compare with us and offer us the best deal. Mario, Carlos have been a dream to work with. Super respectful and we love them all!! Thank you for taking one stress out of lives by knowing we can count on you to help us when we need it. Obviously we highly recommend using them!! read more

This is the vendor my apartment complex uses. They came out to fix my leaky/broken fridge. I was initially annoyed with a lack in communication when nobody called/texted with an update after the technician came out the first day. Ultimately my fridge needed to be replaced and they came out the very next day after they got the approval from my apt complex. The new fridge looks good, the technicians were super tidy, but most importantly they saved my little sister's wedding invitation that I had up on my old fridge. I had a moment of huge regret when I randomly remembered at work midday that I had forgotten to take it off the old fridge- I thought for sure it was gone. I called the office and they verified w/the technician that they saved the invitation! Thank you guys! read more

Serv-U-Appliance - Appliances & Repair Near Me - Escondido, California

I've been using this company from time to time for the past 10 years. Not every time my appliances repairable per cost but today March 2023. My refrigerator was able to be fixed with one simple part. And the technician had it all figured out within five minutes of looking at it This company is always top notch. Also has used appliances for sale that you know would be in perfect running order very friendly their service call price goes towards your labor, making things affordable very friendly company five stars all the way around I will never go anywhere else for appliance repairs or used appliances read more

I booked an appointment to have my oven repaired two weeks in advance. I'm working a lot of hours with Monday as my only day off and need to pick up children from school so the appointment time was critical. When booking the appointment I said, "come any Monday when you can make my time frame." The Friday before my scheduled appointment, they called to say that the would not arrange their schedule to accommodate my time needs. I even asked about rescheduling for 2 more weeks out, and I'm within 10 minutes of their office...they would not commit to my available 4 hour time frame . UNBELIEVABLE! read more

Just bought a fridge from them. After the payment, they called several times to deliver some tubing and follow up service. It's above and beyond my expectations. read more

These guys were the best. I was without a dryer less than 24 hours and they delivered on a Saturday, installed my new dryer, 20 miles from their store, and hauled the old one away for only $45. Impressive. I am a direct person and questioned them about some of the complaints within their reviews, to see what they'd say. I wanted to decide for myself if the complaints had any merit. Mauricio kindly and professionally explained that sometimes people want/need their item fixed that day, and do not understand this small store does not stock every possible part for every possible brand of every possible appliance that was ever made. Sometimes parts need to be ordered which will cause a delay in the repair. He did not blame or fault the complaining customers which impressed me, because that's true professionalism. Instead he just explained why they might be complaining. I feel confident that this is the type of store that I want to support. I believe they truly do their best in ever situation and I feel like they would truly do their best to help me if my appliance broke, or if I needed a new one, etc. And such a savings over buying something new, Dave Ramsey would be proud of me. read more

Great customer service. Definitely check them out before going to big retailers they will save you money for the same NEW products. Delivered, Installed and removed my old washer for a small fee and was well worth it. Very friendly and courteous. Recommended by other shops and family friends have been using their repair service for a long time. Definitely recommend if your looking to purchase or need repairs. read more

Serv-U-Appliance - GE GTW335ASN1WW - Appliances & Repair Near Me - Escondido, California

Our 10-year-old Samsung gas dryer stopped working and on the recommendation of our old appliance repair man we called "Yingst Appliance" in Vista. The technician tested our dryer, proclaimed that our control board was bad and then stated that the part not available (Too bad, so sad). He left, dryer not fixed and we're out $75. I sent the suspect control board off to be repaired but there was NOTHING wrong with it! We're now out another $100+. We then called SERVE-U-APPLIANCE at the recommendation of "Edward" at Appliance Parts Center in Escondido. Initially, the office manager "Maurice" said it would be up to two weeks since they were back logged. However, I was persistent and he managed to squeeze us in, in under a week... Great customer service! The technician "German" was 30 minutes early for our appointment (a bonus). Polite and professional he repaired our dryer in no time (faulty Thermal Switch, which is something the Yingst technician should have tested, but didn't bother). We will ONLY be using Serv-U-Appliance from here on out! Not just great but OUTSTANDING! read more

They really make an effort to come out quickly. They tried to fix my older dryer, but it needed more expensive parts. I purchased a new used dryer from them and they came out right away, installed it, and hauled my old dryer away. read more

This spot is legit. Bought a 5 cu. feet deep freeze from them at the very beginning of COVID-19. Nice, new unit. Now a couple of weeks ago, we wanted to replace our washer/dryer units. Prices are a bit higher than normal but that's all over. We got a brand new GE washer and a Whirlpool dryer (they didn't have a matching set in stock) for $1300 which included delivery to La Mesa and installation, which was the best part. Subtract a star for less-than-optimal communication. They were slow texting me back when checking their avail inventory. But other than that, really enjoying our new laundry machines. read more

Excellent service and quality refrigerator with 6 month warranty and inexpensive delivery to 2nd floor apartment!!! Thank you!!!

Mario was the best! Our ice machine was not working correctly. We contacted other companies on line and they told us we needed a whole new refrigerator, as it would be cheaper. Mario from serv-u-appliance came out and fixed our problem for 130$. He was so nice and helped us out very much. We recommend the company highly. read more

Prompt and professional customer service. Were able to come out the same day to diagnose the problem with our refrigerator!

It's been months after we initially purchased a set of W/D from Mario with Serv-U-Appliance. Their services are great, prices are reasonable. They delivered what they promised. they are very busy but prompt, and delivered and fixed our W/D just as how they promised us. Thank you Mario & your team for such excellent services you provided. We are so glad we found you. LoAnn. read more

They miss diagnosed my refrigerator told me 100% what was wrong I bought that new part and had it installed by Michels appliance and it didn't fix the frig They charged $75 to to miss diagnose and Michels Told me the part I needed charged me $40 for his advise and work bought the part he said it was and work good now Call Michels appliance repair. He is in Oceanside 760-433-7027 read more

I was so impressed from my first conversation on the phone. My refrigerator was not cold and they came right out that day, accessed the situation and later that day brought the necessary part, it was back up and running same day. Excellent service and timely! Thank you Mario and Mauricio read more

Awesome appliance store. I needed a pigtail for a kenmore and their staff was able to accomodate me . Dont be shy give them a try!!

Very quick to service the same day appointment. Fast and easy repair and reasonably priced.

Don't let the old storefront fool you these guys have been in business for years and have come highly recommended by friends that have used them several times over the years, which led me to them. They offer top-quality used and new at reasonable prices better than Sears, HD, or Lowe's. And work with an easy to qualify credit option. read more

Go Here First! Superior experience at Serv-U-Appliance this week. This family owned business has won my loyalty for future purchases. Mario, Edwin and Anthony were professional, extremely knowledgeable, and helped us choose the best W/D for our unique situation and we ended up with a better set up than we had even anticipated. Super Happy Customers!!! Don't buy off the street/Craigslist because you don't know what parts have been replaced or which parts will be breaking next. These folks test and repair each unit, then give you an outstanding 9 -yes!- NINE Month Warrantee! And their prices are extremely fair, plus that 9 Month Warantee...you'd be foolish to not first try Serv-U-Appliance for your used big appliance purchases. THANKS SERV-U! read more

First time user. They identified a simple fix and give me an honest answer. Would Call a second time.

My dryer went out of service on Thursday evening. ( with a load in the washer) I had plans on Friday right after work so had to wait until Saturday morning to go look for a new dryer. I had used Serv U in the past, since my 40 year old son was a baby! Went to their store on Saturday morning and explained my situation to the nice young man behind the counter. He told me they were very busy but might be able to deliver before the end of the day if not it would be Monday. I said ok and left thinking for sure I would have to wait until Monday. At 1:30 in the afternoon I got a call saying the driver was loading my dryer and on his way!!! Thank you Serv U for always coming through for me!! I will continue to refer friends and shop with you for all my appliance needs!! Merry Christmas and a Prosperous New Year to a great company!! read more

I am absolutely thrilled to find an appliance person that is honest and efficient. Wish I could give them 10 stars. Aaron quickly assessed our dishwasher and repaired it for a reasonable price. His advice for maintenance was helpful and I will use him for other appliance repairs. This is THE go to company for appliances. Other companies WOULD NOT even come out to look at it -saying just go buy another one... Serve-U Appliance will be around a long time. I personally will tell many about it! read more

Very competent employees that really do quality work. I'm so glad we had these guys come out to look at our fridge that had been problematic because they knew exactly how to diagnose and resolve the issue. My son had been getting sick for two weeks until we discovered it was something with the fridge..another company came out and couldn't really give me an explanation as to why the freezer was leaking and and the fridge wasn't getting cold enough but the guy from serv-u knew within minutes. He was very nice, thorough, and even went out of his way to wipe down the area he worked in (even though it wasn't dirty). Also, they were able to come out immediately because of a cancellation, which was really nice. I would definitely recommend these guys! read more

Maybe they're under new management, but they screwed up the first appt., stood me up for my second, and then never called me back when I called for my appt. that I was stood up for. I've used them many years in the past and liked them. read more

My refrigerator was leaking water in the front so I called this place to repair it, someone came out a day later to repair it but he said he doesn't know what is leaking and he will ask someone more experienced then he'll call me. I waited one week and I decided to call them since I paid the first guy, someone came that same day and tightened a hose that the man said was loose and the problem was fixed but the very next week it started leaking again. What a waste of money and time. read more

Great service! Called on Black Friday and after calling FIVE different companies, they were the first one to actually answer and even came out that very same day to repair it! Super quick service that went above and beyond expectations! Thank you so much Serv-U appliance! We now have a dryer that is up and running again. 10/10 recommend read more

Our freezer started having problems yesterday and we were at risk of losing $300 worth of food if we couldn't get it repaired quickly. I called Serv-U-Appliance mid afternoon and the technician was willing and able to come by at the end of his work day. He quickly diagnosed the problem and repaired our freezer and we were back in business in time to save our frozen food. I'm most appreciative to Mario for his help. read more

Our 10 year old dryer broke down 2 days before Thanksgiving. Called Serv-u Tuesday afternoon. Put me on the schedule for between 2-3 p.m on Wednesday. Technician showed up at 2:00 on the dot. By 2:40, our dryer was working again. Had received several phone calls immediately to schedule the appointment. From the phone to service, professional, and great work. read more

I bought a maytag washer from Mario the owner of served u appliance in Escondido, paid 300.$ for a used model.best on the floor he claimed but all our things are completely refurbished that's why we give such a great warranty,(9 months) washer broke down in 3 months and according to Mario 6 months later we are still waiting on parts...oh ya and my warranty is expired. Don't look for this business at the BBB either because no surprise they don't belong.what comes around goes around have a nice day loser. read more

Mario, Herman, Edwin, and the crew are amazing. You should see the appliances they have on the floor - I'll never buy new again. They are hard-working, exceptional customer service and an insane amount of knowledge about appliances and how they can be repaired and replaced. Don't forget about the amazing prices. Thank you SERV-U Appliance! read more

Mario went above and beyond to get my oven up and running again, the day before our family Christmas Celebration, with a 22 pound turkey hanging in the balance. THANK YOU so much, Mario! read more

I would like to take the time to tell you about Ser-U Appliance and their customer service for future customer. Please do not use this company you are better off calling 1800 APPLIANCE. I would like to tell yu about their customer service and how bad they do not communicate with customers nor do a follow up call with customers to make sure everything went ok with the repair. There is a man and a woman who answer the phone there and Im assuming they dont communicate with each other because each one doesnt know what the other one is doing. Let me tell you about my experince with this company. First and for most they charge and outrageous service fee of $78.00 which is applied to the bill if you go with the service. I called Serv-U-Appliance because my fridge went out. The Tech came out took a look at it and told me I needed a part. He explained to me that he could do a tempoary fix until the part came in because they needed to order it. The repair man stated it would be here in a week. Well two weeks go by and no call from Serv, so I finally called them and they stated the part was on back order and it would be in on Monday. At this time the tempoary fix was no longer working and all my food spoiled. On Monday the day they stated the part would be in the called me and said it didnt arrive and they would be out Wed. At this point i have waited over two weeks when the Tech stated it would only take one week for the part to come in. TheTech shows up on Wed and he was 20 mins late from the time frame they gave me. The tech shows up installs the part which took 20mins tells me its gonna cost me $315.00 which i thought was crazy to fix something that took 20mins. I paid the tech and he left. A few hours pass and the fridge is not cold and now the freezer part that was working is not working. I call Serv-U on monday because i wanted to wait a few days to see if it would work. They told me today which is monday that a tech would be out between 3-5 today. well the tech never showed up nor did i get a conformation call stating the tech would be running late. I called the Serv-U at 5:00pm and guess what they are closed. This company is unprofessional and have no customer service skills whats so ever. I have worked in customer service for 15 years for plumbing companys etc. I Have never had to deal with such an unprofessional company. I really think the owner of this company really needs to invest some traning in his employees about customer service. Especially because this is a customer service based company. So unless you want to pay over $400 in grocery and have them go bad 3x and not have your tech show up i would use this company. So i suggest to you to call 1800 Appliance they are great company that has customer service. I WILL NEVER USE this company or recommended this company to anyone. If you are a small base company word of mouth is everything! Thank You, Elena Alcantara read more

After a little challenge, Serv-U-Appliance, was able to come back and finally fixed our washer. I am happy they did as, it would had meant an additional expense if I had to find another company. read more

Came here to buy 3 appliances. Their "showroom" had a bunch of appliances that weren't available for purchase yet because they still needed repairs. The lady there couldn't tell me the price of hardly anything I was interested in. Waste of time. read more

We bought our washer and dryer here at least 3-4 years ago and they have worked perfectly since then. The delivery and installation went well and I will recommend them to my family when looking to replace an appliance on a budget! read more

We have been extremely happy with our 2005 purchases at Serv-U and I highly recommend them. We bought a used Admiral top/bottom freezer/fridge, and a Kenmore washer/dryer set here in July, 2005 (I am sorting through old receipts today). There was no hard sell, prices were great and delivery reasonable and fast (and far). The appliances were at least a few years old when we bought them. The fridge has always worked properly and never needed a repair. The dryer has needed a few minor repairs over the years and worked very well. read more

Bought a washer there today and the customer service was great. It was a fair price and they even delivered it today! I was very pleased with my experience. read more