OMG BEST DONUT IN BAKERSFIELD!!! Customer service is excellent. Very spacious for it being a donut shop. Very clean and offers so much variety to choose from, whether it be drinks or coffee. Unfortunately hubby and I got to the shop too late to order a breakfast sandwich, but we got twisted glaze donuts and they were perfection! So fluffy, non oily, and glazed perfectly. I will be stopping by again, but this time earlier to get my breakfast sandwich and try out more flavors of donuts. Btw they offer a variety of creamers including NON DAIRY and the coffee is EXCELLENT!!! read more

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Highland Donuts is a nice little shop for a morning coffee or donut run. The service was very quick and friendly. I ordered a sausage, bacon, egg, and cheese croissant to go. It got squished in my backpack, but it was really filling! read more

Highland Donuts - Sausage, Bacon, Egg, and Cheese Croissant - Coffee & Tea Near Me - Bakersfield, California

Confirmed that this location is able to make breakfast sandwiches if there are butter croissants in the case. If you are turned away from ordering a breakfast sandwich and there are butter croissants, it is because staff doesn't want to make them. Yes, they do have pre-made sandwiches that they can heat up but if needed they are able to make them as they go (as long as they have the butter croissants). Confirmed this information with Foothill Family Donuts management (both shops have the same owner). read more

Donuts are good but the customer service especially from the young Asian chick is pathetic. She rolls her eyes & huffs and puffs ..she needs to chill out or find something else to do. One day she's going to piss off the wrong person. She's a nuisance to the business. She acts like an entitled brat! read more

The place is always packed and it's a nice place to eat and wait for getting picked up from school. I remember going here the first day it opened and I still go here and it's amazing every time. read more

Sold me stale donuts! The donuts were hard and tasted like they were more than two days old. What a rip off!

My second time going here and I was hoping they had better customer service this time. Boy I was wrong! I saw the same gals working there with the grumpy faces. I wanted to try something different from last time I was here and hoping that my experience would be different. I should've just turned around and walked out but I wanted to give highland donuts another chance.. The woman working the front asked me what I want. I said I would like to order an iced coffee. Right after I ordered she just turned around and rolled her eyes like she did not wanna make it. Geez" she said with an attitude, it's gonna be a long while for that" Well that's ok" I said, that's part of the process ain't it" She just turned around and rolled her eyes again. She then slammed the cup on the counter as she proceeded to make my ice coffee. Sheesh woman! definitely needs to fix that attitude, like it's my fault she has to work. When I finally got my ice coffee. Took my coffee home and took a sip and It was too damn sweet like it was made with heavy sugar and milk with water down ice. Couldn't taste the coffee at all, but I wasn't expecting it to be great ice coffee but I was hoping it would at least taste like it has coffee. I even stir up the drink with the straw hoping it helped with the coffee flavor and sweetness but it did not. I took another sip and threw it the trash. Nope! I definitely wouldn't order that again. Idk bout this place but it has a lot of potential. It's nice and clean when you first walk inside the shop. The smoothies are nothing special. Ice coffee I don't recommend it. Breakfast Sandwiches are decent made with microwavable eggs. Donuts are ok not too greasy. I would've enjoyed it more if customer service didn't suck so bad. Hopefully they can train those gals proper customer service and remember a smile goes a long way. read more

One of my goals for 2022 was to finish trying all the traditional donut shops in Bakersfield, CA. Highland Donut located in the northeast area of town was one of the two I had yet to visit. Recently, I had the opportunity to drop by. Was expecting to be greeted by terrible customer service since that is what I had read on most of their latest Yelp reviews. To my surprise, I was greeted with a warm smile and hello from the girl at the counter when I walked in. There were already a few people ahead of me, but she still made the time to greet me. 5 stars for customer service! The shop is larger than the normal mom and pop donut shop. Several tables available to sit at and enjoy your sweets. The shop was also super clean. Large variety of donuts to choose from. They do not have just the traditional type donuts. Made it a bit confusing to choose because they had all kinds I wanted to try. Guess, I will have to return to try everything else I wanted. What I did eat was yummy. Boston Crème was very good. First time I tried a Maple Custard filled donut cause I had never seen one before. It was delicious too. Overall, I was very pleased with this initial experience at Highland Donut. Prices were very affordable too. Quite nice especially considering how expensive everything has been getting. I will be returning. read more

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They have great donuts. When I looked at the place I was hesitant on walking in I am happy I did.

dis shit.. dat croissant.. messy but im not scared to get my hands DIRTY ;)) scrumptious.. MMMMMM ... immaculate.. perfection with the CWEAM CHEESE on thAT toasty ass bagel... dont even get me started on that coffee... screaming with the s .. and beautiful customer service MWAH I love my gals in there ‍‍ read more

Highland Donuts - a beautiful breakfast croissant.. a perFECT cweam cheese bagel ... AND (the star of the show) ... a IMMACULATE caramel coffee.. - Coffee & Tea Near Me - Bakersfield, California

I absolutely adore the girls here! They're always so friendly and welcoming. And the breakfast options are incredible - there's something for everyone. If you have a favorite item, I recommend ordering ahead to avoid disappointment. The staff is super helpful with phone orders, too. They're always happy to accommodate any special requests, like adding extra cheese or bacon to our breakfast sandwiches. I've been to this place when some customers have been a bit picky, you can't please everyone but overall, the friendly atmosphere makes it a great spot. We love having this local shop in our neighborhood, and it's definitely better than those fancy name-brand chains. read more

Disappointing. We heard great things about this place, but it's just a typical donut shop.

The ham and cheese croissant is a great quick breakfast you can pick up on the way to work. The coffee is self-serve and is good, but may sometimes run out quickly. Anytime after 7:30 on the weekdays, it may be have longer lines. This shop is clean. read more

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I used to love this place. I was there when they opened the doors when they first opened. I should have known better because even then they didn't have it together. I kept going though because the doughnuts were light and the short Hispanic woman that's always there is a beast. This being said I will never return after the service I got today. Let's start with the declining in person service. The more people they hired the worse service got. They would stack doughnuts on top of each other and would end up in a huge mess. I would get breakfast sandwiches and the sausage would still be cold. They were always very helpful in fixing issues. Not anymore. My family members moved away so I stopped going in store as much. I've ordered from door dash almost every Friday until they literally gave me a dozen of maple and chocolate buttermilk bars that we did not order at all and they did not send my breakfast sandwich. I had to reorder and waste more money on tip and taxes. I gave them another chance because they were very apologetic. I ordered again today half a dozen doughnuts (1 maple with crumb bar, 2 glazed twist, 1 chocolate cake, 1 maple round, 1 cinnamon roll). I ended up with a full dozen of random doughnuts and a note that said no cinnamon roll. So you just give me double the doughnuts and random stuff?!? Then they forgot my sandwich again. I called the store to see what happened and I'm explaining my experience. It was a woman who answered at 7:26 AM. She first tells me no sandwiches had been made and then starts laughing at me as I'm explaining the situation. She said just come pick it up. Come pick it up?!? I ordered it for delivery for a reason I'm at work. Then I explain that if I reorder then now I'm out the additional money for tip,taxes, and delivery. She said then come pick up your refund?!? Like what this can't be serious??? I asked for a manager or someone in charge and she says no call tomorrow. This is ridiculous. I drive all the way from Garces to get stuff from here. That won't be happening anymore and I will be spreading the word. read more

Highland Donuts - Random doughnuts that I guess they thought we wanted - Coffee & Tea Near Me - Bakersfield, California

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1. Flies in the donut case. Not one multiple. 2. Workers seem to be upset when you walk in. 3. Did I mention there are flies in the donut case. read more

Ok amazing lol place for donuts. Go around 7 am for the best looking freshest donuts ever. The coffee is pretty good too and they also have breakfast sandwiches. About $13ish for a dozen donuts. And like 7-8$ for half a dozen. The place is clean and smells like heaven. read more

No problem with the doughnuts, customer service is questionable. I asked the lady to set aside two doughnuts from my order, I got no response. Due to noise maybe I was not clear, so I repeated my request. It was at this point that she shouted, "I HEARD YOU!". Smith's Bakery never treated me this way. read more

Good donuts. Super clean. We've always loved it but The owner's niece isn't friendly so the last few times I've wondered if I should go elsewhere read more

Today is "yes day!" For my kiddos and they wanted donuts for breakfast. Great service, nice staff my kids loved their unique selection!

I went in to support small business in my neighborhood during this quarantine! Super clean Super friendly Nice and orderly Well stocked Great selection Super fresh Great service Nice selection of beverages Wow the donuts/pastries were so good! Tasty,soft,doughy,sweet,fresh,beautifully made! Highly recommend! read more

They are open! This is a fun place, that is super clean with lots of options. Donuts, bagels, croissants, coffee, and smoothies. Ordered the ham and cheese croissant and was almost disappointed when I hit the ham beciase the bread was so delicious- light, airy, flakey, buttery. Also bought the bacon maple bar which was also light these donuts are not heavy or greasy and that makes me happy. I have plans to go back (maybe after a nice walk)! I hope more and more businesses start opening up and this gives me the hope wonderful businesses, like this, survive! Go and support them and you will be rewarded with wonderful deliciousness. read more

Highland Donuts - Bacon maple bar - Coffee & Tea Near Me - Bakersfield, California

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First time customer walked in place was clean. Few tables to sit and enjoy coffee and a dounut . Lady at the counter was nice .l will definitely be back. read more

My mother and child are obsessed these donuts. They look and smell delicious. They also have smoothies and boba drinks. Staff wear masks. read more

I've been here maybe 5 times thinking the attitude of the staff would be better. They are rude. You walk up and they give you this impatient look. No smile, no warmth whatsoever unless it's coming from your warmed bagel. This past weekend was the last straw. I use to go to College and Coffee donuts but it was a little far down the road. I don't care if Highland is around the corner, I'd rather waste the gas and go to a place where they actually appreciate your business. I work in retail and it's not hard to smile and be nice. I don't care how hard of a worker those girls are, their attitudes surpass that! read more

Best tasting donuts in Bakersfield. I only wish they were open 24 hours. Service is great but variety is limited after 12pm. They could use more seating but I usually take food to go. read more

We've ordered them on grubhub a couple of times and they are great! They have the best ham & cheese + jalapeno croissants. Super fresh and enough cheese and jalapeño. The donuts always are top notch and iced coffee is perfect not too sweet and they used the awesome crushed ice! We moved here from OC and so happy we found out to to donut spot. Will definitely be back :) read more

First time here, it's mother day so we stopped for some donuts, the lady that helped us was rude and impatient. There was no one behind us either. Donuts were okay 2/5 there wasn't much to choose from. Definitely won't be back here. read more

They are yum. Girls doing great. I love cinnamon coffee and crushed ice soda. Strawberry with cream donuts are good also. Thanks for serving to our community. read more

Highland Donuts - Coffee & Tea Near Me - Bakersfield, California

I don't think I have ever felt this way about a donut shop. I am head over heals in love with Highland Donuts. We recently moved back to Bakersfield from Orange County. There are a ton of fancy donut shops all over Orange County. After moving to Bakerafield, I was in search of a go to donut spot as I am obsessed with donuts. I am so happy to report that we have found our spot. We have not been to the store in person, but have ordered via Postmates several times. The donuts are perfect! The glazed blueberry is the best I've ever had. The glaze on the outside gives it a bit of crunch, it's moist, fluffy, and everything that is good in the world. Don't get me started on their Maple Bacon Bars. Highland Donuts care for their customers. We have had surprise free donuts included on several of our orders. They also wrote on the top of the box letting us know a freebie was included. The extra mile they go for their customers, has truly made me devout. Note to highland: My 3 year old was in love with a Cookie Monster themed donut we used to get in Orange County. He keeps requesting one. If you can consider doing a chocolate cake donut, with dark blue frosting, a cookie sholved into the hole (extra points for piped eyes) you'll make a 3 year old's year. We LOVE you! read more

I tried there caramel latte and it was okay. I've had better. There butter croissant was really good. The customer service not that great.

While the donuts were pretty good....the customer service was TERRIBLE! The younger girl behind the counter with short hair seemed like she would rather be anywhere else in the world. She complained to her coworker about her "patience being tested" because I apparently took too long to decide what smoothie I wanted. It was super uncomfortable as I was the only person in the store at the time. I thought maybe it was just an off day for her but upon reading these other reviews, it sounds like it's a recurring problem. If you're reading this, find a new job somewhere you actually like because you're ruining things for this business. Wouldn't recommend based on customer service alone....do yourself a favor and go to College Coffee and Donuts on Mt. Vernon. read more

Terrrible customer service . The female employee working there made it obvious she didn't want my service. Won't be coming back . I'm glad there is many other donut shops. read more

Went here today for a some suga suga. I have to say it's so clean in there and father service was great. The lady was patient w/me since I didn't exactly know what I wasn't going to get. I end up getting 2 chocolate bars, a glazed twist, and a chocolate coconut donut. The glazed twist has a unique taste to it. Not bad just different. The chocolate coconut was the same way. I can't quite pick up on it yet. I wish they added a bit of coconut extract to get more of the coconut flavor. The donuts were fresh so that's a plus for me. I will try this place again. Maybe try a smoothie one day and other donut varieties. Not a bad spot! read more

Highland Donuts - Glazed twist and chocolate coconut - Coffee & Tea Near Me - Bakersfield, California

They are donuts. How can you mess up a donut? All are good. The best is the rose cinnamon roll.

Yeah so the donuts are amazing but what in the heck are you guys doing freezing eggs and using them later? How many months did this take to turn like this? I'm actually incredibly disgusted. Please do better and don't microwave your breakfast items read more

Highland Donuts - Mold - Coffee & Tea Near Me - Bakersfield, California

Always quick & friendly. Reasonably priced. It's my go to for my kids. I'm on a diet so I haven't tried it myself.

My family and I have lived in this area for years and were really excited for this shop to open because its so close! When it finally opened, we got some doughnuts and were a little disappointed.. the doughnuts were dark, and dry. The glaze was rock hard on a couple of the maple bars. We blamed ourselves for going later in the morning (9am) and figured we'd try again. Our second visit went about the same. Another time we had family visit and they brought doughnuts and the doughnuts were once again dry and dark. Without knowing, I asked if there were from this shop and they said yes.. ‍ The only positive I have to give them is location! I hope they fix this problem because we'd really love for the to stay open and become successful! read more

If you're a croissant lover please stop by and try their jalapeño ham & cheese croissant... but wait it doesn't stop there... try their jalapeño cream cheese croissant as well these are my personal favs and I ordered them almost every Saturday morning be sure to order early online because they do sell out! 10/10 read more

You make the best donuts in town specifically the buttermilk bar please don't ever change. I wont eat donuts unless they come from your store. Thank you for making my coffee breaks amazing read more

Love this place Donuts and costumer service is always great. I give the girls props for having the patience with certain costumers. Some people can be a bit much they get busy they are doing what they can to attend to us all. I have no complaints always recommending this place. People complaining on here are people who didn't get their way. read more