I have been taking my dog here for a year on the recommendation of a co-worker. He loves coming…read morehere! Always looks great. Walter, the owner, is really nice as well! Highly recommend!

Really great place. Communicate well with owners. The groomers do an amazing job and they work hard…read moreto get you an appointment with your groomer of choice. My dog still comes home very thirsty but it's clearly her anxiety of the dryers. Pricing is very reasonable.

I can't say enough about the positive experience we had at XO Pups. From the time we walked in the…read morestaff was super helpful and patient. They answered all of our questions and did not pressure us to make any decisions. We fell in love with a German Shepherd puppy and brought the little guy home. XO Pups includes a new puppy starter package that includes a lot of the items needed to make sure his transition to our home goes as smooth as possible. Serene and Daniel provided the best customer service and were wonderful to us. We are so happy we made the trip to XO Pups and I highly recommend a visit I'd you are searching for a new family friend.

The staff and owners of this store lied to me. I went here hoping to buy a puppy for my birthday…read moreand left feeling disappointed and angry. During my visit, I fell in love with a fluffy little girl. I had already decided to buy her, but I wanted to follow the basic steps that responsible owners recommend. I asked about her vaccinations and about the health testing of the parents. The staff told me that all of their puppies come from small local families here in Virginia, that the families vaccinate before shipment, and that they only breed from healthy parents. I felt reassured and excited. To be safe, I asked to see her paperwork. I was told earlier that everything was local, so this was supposed to be a simple confirmation. Instead, the papers said she was bred in Missouri. I asked the salesperson how Missouri counted as "local to Virginia" and why he had told me the exact opposite. He said he got confused. That explanation made no sense. I pointed out that he had spoken with confidence about all of their puppies coming from local families, and yet the paperwork showed something completely different. At that point, I could not trust a single thing I had been told. If you are thinking about buying a puppy from here, look at the paperwork yourself before you make any decision. Do not rely on what the staff tells you. My experience showed me that what they say and what is written on the documents are two very different things.

The clerks here are well-informed and friendly…read more To those complaining about the price of the items - stock seems to support local / domestic businesses. The brands stocked are reputable and not priced unreasonably for the consistent high quality that you will be receiving with many of these items. I would rather buy a cat bowl from a place with pet health in mind, which will account for the needs of the cat, rather than some random piece of plastic/potential lead infected made in China crap that may give my cat acne or make them sick. Your pet's health is worth it. On one occasion I entered the store, I overheard a clerk mention they weren't pleased with how a company responded to a cat getting sick to their product; so they removed it from their shelves. To me, this clearly shows they care about the well-being of the customers' pets! The food here ranges to accommodate all manner of diets. Raw/cooked, low processed, small-batch, locally/domestically owned business - high protein, low carb dry kibble - or a myriad of wet can varieties and brands to pick from. They sometimes provide free samples, which helps in trying new items for your furry friends when the price point can be steep.

Excellent customer service, clean, inviting cute little place packed with tons of cat and dog…read moresupplies. They helped me with a long standing issue with my cats.

My Catnificent Eleanor (whom I call Ellie) from Catnificent Cattery is ADORABLE, SO GOOD, and just…read morean absolute joy! I picked her up at 14 weeks. Vlada provided me some goodies to get us going, and because of traffic, it took over 4 hours to get home. She slept and just looked around - no crying, no problems. She is 7 months old today (10/19/25), and is PRECIOUS. I am NOT a cat person - I am a dog person, but I have fallen hard for my Ellie. We experienced ZERO of the horror stories I have heard about kittens and cats. No accidents - she was already litter box trained. No scratching on furniture - she was scratch post trained but she's not really a big scratcher. She has the sweetest meow when she wants something, but it's never annoying or too often. She loves going "outside" (on a leash of course - she is completely an indoor cat) where we go to the mailbox and I brush her. She loves going "bye bye" in her cat backpack - she travels beautifully. Not once has she bitten or scratched - not even accidentally. She is definitely not a lap cat - she will not even sit in my lap for a moment, but she loves being held and kissed and snuggled as I am walking around. She likes to be near us, but she is never overbearing or clingy. A funny quirk: she is very hot natured - she loves being cool so she sits in front of air vents sometimes and has no interest in being anywhere near or on a blanket. Thank goodness we have hardwood and ceramic tile flooring for her! I have taught her to sit and come. And her favorite play includes wand toys and those little 1 inch pom balls. She loves chasing them all around the house, and she even brings them back to me to throw again. Also, Vlada was excellent to work with. And, my Ellie is perfectly healthy. We had her spayed last month and she recovered wonderfully.

We cannot say enough good things about Catnificent Cattery and our sweet British Shorthair they…read morebrought into the world. My husband and I brought home our kitten in May of 2023 at just over three months old, and our lives changed for the best. He is the friendliest, sweetest, and cutest cat my husband and I, as well as our friends, family, and vet have ever seen. Both of us grew up with cats, but this one is different -- all in the best ways! He loves to play, cuddle, and socialize with our guests. He has so much personality for such a small creature! We are constantly laughing at his antics. Vlada was so easy to work with, communicative, prepped us for bringing him home well, and has been a joy to stay in touch with over the years. We can't imagine our lives without our sweet boy and are grateful to Catnificent Cattery! We felt the adoption process was professional, safe and healthy for the kitten and us, and have been honored to raise him and make him part of our family.

Support for Injury Recovery…read more I see Shari monthly for Healing Touch sessions, which helps keep me grounded and supports me in multiple ways on my wellness and self care journey. What I have also come to realize is that Shari is a great resource after experiencing a trauma to support recovery. I had recently slipped on the steps at home and hit my back pretty soundly. Though I iced it and did other things to mitigate pain, the next day it was still quite uncomfortable. I gave Shari a call and was able to see her that afternoon. After her treatment my back felt so much calmer. And over the next few days I only experienced mild tenderness as my back continued to heal. I was amazed at how quickly I was back to feeling myself again. Thank you, Shari, for your healing touch!

Shari came to our house to visit our St. Bernard/Mastiff, Baxter. Baxter was recently diagnosed…read morewith osteosarcoma and we wanted to gain insight on how he is dealing with the tumor. Shari was extremely loving with him while she conducted a Healing Touch session. Her work gave us all the information we need that Baxter is at peace with the cards the universe has dealt him. Prior to the session, Shari and her husband Wayne also performed some colored laser therapy to put Baxter at ease. She also shared her experience dealing with a beloved dog she had who was diagnosed with the same ailment. We highly recommend Shari and are grateful for the work she has done for Baxter.