I hate to leave an okay review on this salon, because my experience at first was really good! I usually like to wait a month or so for hair reviews, just to see how the style/color grows out.
Making the appointment was really easy: just a quick phone call in, and I was placed with Ramy. I needed to reschedule last minute on the day of the appointment, and they were absolutely fine with it. There were no questions asked.
I initially came in with a Groupon, for full highlights, deep conditioning, and cut... which I later changed to a balayage with a one process just to cover up my premature grays... which added about $100 to the total bill.
The appointment itself was around 5 hours long... and I could tell by the end that Ramy was frustrated with me. I have a lot of hair... and he was being extremely attentive with the balayage... there was a lot of teasing/folding involved... and he was working from the bottom to the top. However, since the entire process took so long, the bottom part of my hair has been extremely overprocessed (and is now slightly damaged). The top part of my hair is slightly underprocessed -- meaning the color of the balayage isn't really consistent throughout my head (despite the toner).
Now here's where the actual issue lies: I am a 20 year old female, and around 25% of my hair has gone gray. I only ever go to a stylist when I think I need to cover up my grays, because having so many, so young is extremely frustrating as a student trying to find jobs. When it came time to finally cover them, I could tell that Ramy was extremely frustrated with me (having just balayaged all my hair for about 3 hours). So he made quick work of the dye and the toner... I was barely processed for 15 minutes, before he was washing out the dye.
He then tried to blow dry my hair, only to realize that none of my grays were actually properly covered... so I was rushed back to the sink, under the guise of getting my "deep condition" from the Groupon (which I'm sure he would have skipped, if not for the botched job of covering my grays). I was then processed for another 10 minutes.
I've gotten a balayage before, and have gone to a salon to get my grays covered a number of times. The dye for covering grays is usually permanent: as in, the color does not fade, and my hair just starts to grow out gray again... which means I can go around 4-5 months between appointments. But not even three weeks out, and my hair has gone back to being extremely gray. As if I never got them covered in the first place... which is not what a paid $200 (the total cost of the trip).
The initial experience itself was actually really good and 4-star worthy! (Try not to let all the cons I mentioned before dissuade you). Ramy really did try to put me at ease, and even though conversation was sparse, it was still a pretty good experience. I walked out of that salon, and got a bunch of compliments on my hair, and it made me feel like a million bucks. My only problem is the staying power of the dye (which made them lose a star). Three weeks out, and I don't know what I'm going to do with the amount of gray in my hair.
I will say the Groupon is a really great deal... and I'm sure you would get what you paid for... just don't go tweaking the deal, and you should come out a lot happier than I did. read more