I lived at ink block on and off since 2020. The front desk at ink block 1 is very friendly. Angel…read moregoes above and beyond with all the tenants. he opens the door for you if you need help and even brought up a heavy box to my apartment since I am pregnant and it was too big for me to carry. He is always smiling and willing to help.

Whatever you do, do NOT live here. The customer service is terrible, once you sign your lease the…read moreleasing office is not there to help you, and it is impossible to get out of a lease. We had a mouse in our unit on the 4th floor. Leasing office raised our rent and there was an issue with the auto payments which resulted in an outstanding balance of $50 one month. They sent us an eviction notice over this balance (which we didn't even know existed because they did not try to call us beforehand). Extremely noisy near the highway with the commuter rail. Pool will not open early in the year or stay open later in the year regardless of weather. Overall, terrible experience living here and would recommend doing everything in your power to avoid this building and this development community.

I made Hanover Alewife my home in November of 2021. My experience living here has been very…read morepositive so far. The office staff are great people who work hard to make this an awesome place to live for everyone. Generally the building is kept clean and inviting. The size of my one bedroom apartment is sufficient for my needs, the appliances are reasonable, the countertops are nice, and noise from the neighbors and surrounding area is what I would expect from apartment building living. The very few minor issues I have had with the apartment were addressed quickly by the awesome building maintenance team. Regarding location, you can't get more convenient than a 0.2 mile walk to Alewife T station. You've got the convenience of access to everything the city of Boston has to offer without having to pay rent and parking expenses in the city. There are great walking paths nearby that are great to use year round. Overall, it's working out very well for me. As is the case with every apartment, there are some of the usual quirks but so far nothing that I would say affects my comfort living here. There is quite a bit of construction around the building, but hasn't been an issue for me. Construction can't go on forever. I would challenge anyone to find an apartment in or around the city that doesn't have some kind of construction going on nearby. If you are considering moving to the area, I certainly recommend stopping by Hanover Alewife to check out the apartment, building amenities, location, and meet the super awesome leasing office staff!

Management ignored signs of a deceased resident for weeks. The body was only discovered after an…read moreoutside wellness check. A noxious, chemical odor now lingers in the hallway, seemingly used to mask the biohazard smell. There has been zero communication or reassurance from management about air quality, cleanup, or resident safety. On-site staff are incompetent and unprofessional, and upper off-site management is showing little sign of accountability, concern, or action despite resident complaints. I would not wish this experience upon anyone else.

Cannot say enough good things about Via and the leasing team. The viewing and moving process was…read moreseamless. The entire team has been so helpful with every aspect of day to day life. As someone coming from other Seaport buildings, I can confidently say Via is my favorite!

Extremely overpriced! $650 per parking spot. And if you have a guest you can't use your Own parking…read morespot for your guest! The key only allows you to go in! It's $90 per night in the parking garage for guests! The material is so cheap! Every day the oven toilet seats and pipes break! No special amenities for the price they charge! The WORST problem is they have a sewage collector truck that comes to the parking weekly, and sucks the sewage out! This will leave the entire parking and hallways smell like *****SHIT***** for two days! And the dogs!! Pee right in front of the entrance of the building! You pay $7000 for a 2 bedroom but smell a very strong urine in the summer outside your building entrance and on the elevator in the winter! They never power wash the front of the building! Because the dogs pee there again! They just cover it up with spraying chemicals! The dryers don't have a vent! So your clothes will never fully dry! I regret choosing this building big time! All other seaport buildings power wash the front for the dog pee except this one! Low budget!

Beware!! My lease started less than a month ago and I am shocked at how Windsor manages their…read morecommunities. My experience at Windsor at Oak Grove has been incredibly disappointing. First, they did not clean the apartment before move in. There was food debris on the refrigerator shelves. The floors were extremely dirty. Huge spiderwebs in the windows. Dead bugs everywhere. Years worth of dust and dirt on surfaces. Then, I had to send daily emails for 2 weeks for it to be partly cleaned. They did not want to clean the piled up dust from surfaces before my furniture was moved in 2.5 weeks after my lease started. DO NOT EXPECT YOUR APARTMENT TO BE CLEANED PRIOR TO MOVE IN! Second, Windsor also did not provide all keys to all the tenants until multiple emails and visits to the leasing/management office over this 2 week period. Third, the apartment floors are not well constructed and you can hear everything the upstairs tenants are doing. Every step, every door opening. Everything. You can also hear your neighbors conversations at times. Last and Even more concerning, they assigned a parking space (on my lease and on my move in paperwork) that was already assigned to another resident. I have been paying for someone else's parking spot and they are unresponsive on providing me any paperwork on another assigned parking spot. Multiple phone calls and emails without a response. DO NOT EXPECT TO RECEIVE WHAT YOU ARE PAYING FOR. The only positives about living here so far: the maintenance team is amazing. Super responsive, effective, and friendly. Neighbors are very friendly. The location is incredibly beautiful and convenient. Extremely dog friendly. Apartments are large.

Terrible management. Maintenance team are nice. They have pest manifestation. Noisy, thin walls,…read morelost package numerous times. The cost increase is insane. No peace and quiet.

Living at Chroma is amazing!! The apartments are so well-managed, *beautiful*, and clean. The…read morecommunity here is also very friendly, respectful, and quiet and the location is stellar. The apartments had everything I was looking for - amazing kitchen, big sunny windows, central AC, in unit laundry, pet friendly, beautiful bathroom (with huge tub & incredible water pressure), visitor parking. Don't get me started on the roof deck. The leasing and management team has been great and are always happy to answer my countless questions over the phone. The property manager Chester helped me set up a new Nest thermostat and even went out of his way to help me drill in hooks around my apartment (within an hour of me calling him!). Highly recommend!

I lived here for ~18 months and I already want to move back…read more Staff: phenomenal - maintenance was always pleasant and would greet you in passing or otherwise. The leasing office (Lindsay in particular) is kind, knowledgeable, prompt, and accommodating. Facilities: Modern, energy efficient, and well maintained equipment fills the building be it in the gym or your kitchen appliances. Parking garage is spacious as is the lobby and common living area. The gym can be a bit tight during peak times but that is infrequent. The rooftop deck is always in good order and was my favorite part of living at Chroma. The package concierge is also incredible! Location: Unlike the other reviews, I was reliant on my vehicle rather than the T. Being close to the pike was very helpful and the community was vibrant but also quiet (except the rooster nearby which we occasionally heard - still wondering how that pans out). I liked it overall. Overall, I moved out due to extenuating circumstances but once my current lease expires Chroma will be right at the top of my list. Everything went well from a warm welcome to a fond farewell and hopefully you'll find the same pleasure and comfort which I did.

The location and amenities of The Benjamin are great. Otherwise, I can not recommend it for the…read morerental rate. The leasing experience was horrible. Everything must be done on the website, where the rent price can literally change by the minute. The agents in the office basically can't do anything so the process is so impersonal, and forget asking questions. Agents take days off (which is obv fine) but emails aren't monitored by the group, and phone calls aren't promptly returned. It feels like it's being run by a group of high school students. Overall, the apartment is nice but fyi the laundry machines are apartment size and the dryer cycle takes a minimum of 2 hrs which maintenance says is normal. The parking garage is convenient but not monitored. The walls are also thinner than our last apartment. We moved from The Alyx to save a little bit but now realize why The Alyx is more expensive. You get what you pay for! Better agents, nicer finishes, full size machines, and great concierge and parking attendants. Hope to move back there soon.

The Benjamin is not a luxury apartment building. It is over-rated and is nothing more than a…read morecollege dormitory. Dirty carpets , smells and a bunch of rich spoiled brats that live their while daddy is paying the rent. The management team is horrible.!!!!!!!!!!!!!!!!!!!!!!!!!! Don't live here!

We lived here for almost two and a half years from 2017-2019. It was a decent place to live,…read morethough we had many issues. I noticed that there were a lot of 5 star reviews. I'm glad most people had a good experience here, but I felt like I really needed to take the time to document my experience in detail for the Yelp community. It has been over 2 years since we lived there, so the property managers may have changed, but the mechanical issue likely still remains. First, the positives. It was really nice to be right off the bike path. It made it very family friendly and definitely felt very communal. We were walking distance to Davis Square, and it was a nice and beautiful walk along the bike path. The movie and community rooms were really nice. It has a pool table, full kitchen, multiple TV's, and a massive table. The room was definitely under-utilized as I hung out there quite often! The maintenance team was also amazing. Dick and Evan were very skilled, prompt, courteous, and professional! They definitely went above and beyond the call of duty. They live on-site, which made thing super convenient and their off-hours response time super quick. My biggest complaint is a design flaw with their HVAC and hot water system. They have a single device that heats both the hot water and the central air. The apartment has an instant hot water Navien boiler that also provides hot water to heat the air. It can only work on one of these at any given instance. So, at any given time, you have to choose to have either hot water or hot air. Being in Boston with sub freezing weather, this was not acceptable. If you take a 15 minute shower, the apartment would not be heated for the duration of that shower, so it would be freezing cold in the apartment. We were a corner unit, so the issue was likely worse in our unit than others. This was especially a problem in January/February when the temperatures dipped below 0. We had a 2 year old living there, so the temperature fluctuations was definitely a problem. We ended up having to get multiple space heaters, which proved expensive to operate. I escalated this complaint to the regional manager of Windsor communities, and they sent their regional maintenance person along with an outside plumber. They kept repeating that the system is operating normally, according to specifications (see attached letters). Never once did they recognize the design flaw in their HVAC system, or apologize for the way in which the "correctly working system" decreased our quality of life living there. The management company is not very helpful or friendly. There was high turnover (I think because it was such a stressful job), and when we had complaints, they would typically try to tell us why we were wrong or change the subject. I was disappointed to find out that the regional manager acted in the same way as the on-site property managers, which makes me think that avoiding concerns and issues by trying to explain them away is a company culture issue that comes from the top. Other issues we had: - Recurring pot smoking from a unit below us - Fire alarms randomly going off in the middle of the night (seemingly just in our unit) - Lack of guest parking spots - People parked in our assigned garage spot, and management not stepping in when the tow company did not come - Difficulty getting packages. If UPS delivered something to the front office, we would have to pick it up by the time the office closed, or remember to email them. This was inconvenient and I suggested they get a storage locker multiple times. - Constant construction nearby. This affected our water pressure multiple times. Thankfully we got out of there before the green line construction really started to take off.

This place is incredible! When setting up our new apartment, the staff was incredibly accommodating…read moreand helpful. When we need to accommodate clients nearby, this property will be our first choice without a doubt.

Do NOT live in these overpriced apartments…read more Here's my honest review after living at Gatehouse for two years: Cons: 1. Terrible senior management - My car broke down overnight in the drop-off zone, and I immediately called and left multiple messages to inform them. Despite that, they towed my car without any warning. To make matters worse, the leasing office initially offered to help cover the towing bill but later backed out. There were no signs indicating the area was a tow zone. After two years of paying rent and being a responsible tenant, it was extremely frustrating to be treated this way at the end of my stay. 2. Cheap construction - extremely thin walls and ceilings with zero soundproofing from neighbors or city noise. 3. Constant maintenance issues - leaking pipes, broken floorboards, and frequent bug problems in the warmer months. 4. Unreliable elevators - at times completely out of service. 5. Outdated gym - a treadmill was broken for months without repair. 6. Disorganized package room - a chaotic mess with no real system. Time wasted digging through my neighbor's packages. 7. Inconsistent apartment temps - especially in winter, when heating settings couldn't be adjusted. 8. No sense of community - neighbors would speed dangerously through the drop-off zone. Pros: 1. Great location - close to downtown, which was very convenient. 2. Excellent maintenance staff - shoutout to Dario for always being helpful and responsive! 3. Nice rooftop - recently updated with new furniture and a great view. Final thoughts: While I appreciated the location and made great memories with my roommate and friends, I would never recommend Gatehouse to them. For the amount of money I was paying, the quality simply didn't match. This building has potential, but it's clear the ownership doesn't care to improve it. Wishing future residents and the staff the best of luck--but I'm glad to be moving on.

I moved into Gatehouse 75 Charlestown on December 31st 2024 and could not be happier. The community…read moreis welcoming,, spotless (thank you Alex) an: has positive vibe! I signed lease with Eric (leasing manager) who went above beyond to make things less stressful and easier on me since I am not the most tech savvy. I initially took a tour with Sheila property manager who was welcoming and explains how entering works. She was so friendly and outgoing and can tell she enjoys her work. When the apartment I was taking was ready, Kaitlin assistant manager walked me through and took note of outstanding work that need to be done and made sure that was complete. Dario, Maintence manger is super friendly and welcoming and takes pride in the building and makes certain the residents are happy. He's very Responsive to work orders and couldn't be more helpful. I found my long term residence and couldn't be happier The location is perfection too!