Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

Great pricing... efficient!…read more At the time, they bought the flooring samples to my husband and I. Quick pick, agreed on the price, and the timeline. And everything was great and beautiful!!! Definitely going to go back to complete the upstairs.

Great customer service! The team goes out of its way to make each client feel like their project is…read morethe team's main focus. Every one from the front desk, sales team, manager and owner are extremely kind, professional and joyful. It's rare to find a contractor this caring. In addition to the service, the craftsmanship of the flooring was flawless and extremely affordable. I will be using this firm for all of my flooring needs for many years to come.

Amazing customer service and craftsmanship! My project involved installing engineered hardwood in…read moremy walkout basement. The room has awkward angles that required custom cut planks (to fit around angular 1970s built in furniture). The crew did a superb job and quick work! They also figured out a way to discretely route my audio cable along the wall. Plan on working with them for future projects! Thank you Melvin and crew!

They were fast, friendly, and did a very nice job of repairing my water damage, damaged floorsread more

Sergio and his team were great. We have some quite old (~130yr) pine floors that needed to be…read morerepaired and refinished after years of wear and some previous patch jobs. Artistic Hardwood sourced replacement heart pine, reinforced the floors where needed, and completed the job quickly and professionally. The price was also very reasonable considering the amount of work done. Sergio was a pleasure to work with and I recommend the company enthusiastically.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin's team was great, very punctual and communicative when I had questions ahead of our service…read more He was upfront about what could be done on my floors and what couldn't be done. We did a small area of refinishing and a buff and recoat all over the rest of the house. I wasn't sure the buff and recoat would be worthwhile on my original and very old floors but they're definitely smoother and feel refreshed in addition to the extra protection I was looking for. The value for what I feel like we got was very worth it.

This is my third time using Floors on 14th and I've consistently had great service with them. This…read moretime they did a partial carpet replacement and installed LVP, which they recommended after assessing my wood floors. This was not an option I had considered before, but I took their recommendation and was very pleased with the result. Communication with Kaveh was excellent and everything was completely very quickly. I'm sure I will use them again in the future!

In 2013, we initially contracted with Floors on 14th for a rug and to install carpeting in 2…read morebedrooms and on a stairway. The quality of the carpet material has been incredible and remains looking great 13 years later. Consequently, in 2025 we again contracted with them to install solid maple flooring in our 2500 Sq. Ft. apartment, removing badly worn, engineered flooring. The result is fantastic, the professionalism was top notch, and the cost likely will be fully recovered when we eventually resell. They also, at no additional charge, corrected a problem with one of the 13 years old carpets. I recommend them highly and would not hesitate contracting with them again.

Rudy and his team did an amazing job refinishing my floors. They worked around my schedule and…read moretimed the project for when we were on vacation, so we came home to beautifully finished floors. What a treat! Every rough spot is now perfectly smooth, and the color match is spot on. Rudy also walked us through several color options, which we appreciated. The crew was responsive to questions, handled our furniture with great care, and even added pads to protect the newly finished floors. Rudy went above and beyond by returning to adjust a few closet and room doors after the new transitions were installed. Overall, I highly recommend Rudy and Kustom Floors. Professional, detail-oriented, and easy to work with. You won't be disappointed.

Rudy, Jimmy, and their team were incredibly easy to work with and provided high quality…read moreexpertise/craftsmanship with re-finishing the wood floors and addressing many areas that had significant creaks in my townhome. Overall, the quality of the work was very much worth the price. I will definitely be using them again in the future.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

Efficient found what we are looking highly recommended. Ella did research the product but could not…read morefind it. But recommended their own product. Help us find solution

Update on my Original Review: AVOID at ALL COST…read more.. (UPDATE on my ORIGINAL REVIEW) The owner called me to discuss the EXTREMELY NEGATIVE EXPERIENCE we had, and the POOR CUSTOMER SERVICE provided by his employees. I appreciated his personal outreach, and was gracious enough to give them another chance. During the "2nd Chance Visit", his carpet estimator was incredibly rude to my female tenant, made it seem like he was doing her a favor to show-up, and verbally CURSED AT MY FEMALE TENANT. She became afraid and asked the carpet estimator to leave because she felt unsafe. I respect & appreciate the OWNER for trying to make things right, but if this is the caliber of employee that his company hires, I WANT NOTHING TO DO WITH THEM. It is 1,000% UNACCEPTALBE for a service provider that has been invited into someone's home to curse at a woman. UNACCEPTABLE. District Floor Depot WILL NOT be getting my business, and I hope that no consumer supports this type of behavior by doing business with them. (ORIGINAL REVIEW) This company offers HORRIBLE customer service. I scheduled multiple appointments, and they just didn't show up. They called and said the representative was outside. THEY LIED. We immediately opened the door, and no one was there. I called right back, and they said the representative was there, but left. They lied. We were looking for them the entire time. DO NOT WASTE YOUR TIME with this company. Go to a reputable company that appreciates & values its customers and their time. I would not accept free carpet from them at this point. INTEGRITY MATTERS.