This may have been my best room service experience ever; having lived out of hotels that is saying…read moresomething. The building is really beautiful and at any other time we would have made use of the beautiful common spaces indoors and not just enjoyed our room and the grounds. The room was impeccably cleaned and staff were attentive to needs that came up during the visit. The absolute stand out was our room service meal set in front of the wood-burning fireplace in our room. They came up with a table, offered us options for chairs, had all of the food wrapped in plastic and covered in warming lids, but done in a way that did not interfere with even the delicate plating details. The portions were substantial and food quality was outstanding. They even provided gluten-free options that went above and beyond to accommodate an allergy. I wish I could give 4.5 because there were some minor areas for improvement, but I will round up given COVID was likely a contributing factor.

This was a return visit. We had previously been guests at the hotel 3 yrs ago . Now under new…read moremanagement , what a change ! The ground s are still lovely. The downstairs public rooms are beautiful. " Although somebody followed me around where ever I went. You definitely feel they don't want you to sit in the rooms. It is "look but don't touch" just like a museum. If your looking to go to a lovely, charming, gracious hotel . Want to relax & be spoiled) for the weekend don't come here. The staff is obnoxious rude & pretentious. We arrived with are 2 Small Shitizs just as we had before. The hotel was aware we were bringing 2 service dogs.. First night they would not allow us in the dining room with dogs but they had no room for us to dine outside! They wanted us to sit alone in a room by ourselves & have dinner ! I objected. We finally agreed we would have dinner in the bar alone . At least it was part of the dining area. To get to the pool area you need to drive your car. They didn't like where my husband parked our car. No biggie. I think the Pool Boy could have handled it. All he had to do is ask us to move it. Next thing we know the manger of the Hotel comes to the pool standing over us suit & all. After announcing his titled he ordered my husband to move the car. It was definitely a reprimand for his bad behavior. Of course he moved the car. When we returned to our room there was a hand written note offering to serve us dinner in our room that evening. I called the desk to ask about this & was told this was a new thing they were offering ! We ate dinner in town that evening.. I could go on & on with our crimes & misdemeanors. I spoke to this TIGHT A.S JERK when we were checking out . I asked if the General Manger was available. He has a total passive aggressive personality. I expressed my disappointment about the weekend. He went through the list list & more of the above. Wait a minute , aren't I the quest. Isn't this his job ? Doesn't it come with the territory! If he was so disapproving of us he could have asked us to checkout. He didn't do that though. He wanted our $3900. He may not have like us but he liked our money.

Sakura Buffet is a wonderful addition to the area! Having just opened in mid-May under new…read moreownership, they have done an excellent job taking over the business from the former owner and creating a fresh, welcoming dining experience. The staff is incredibly attentive, friendly, and always willing to help. The ambience is wonderful, with a clean, stylish, and comfortable atmosphere that makes dining here enjoyable. Everything is well-maintained and spotless. The sushi station is fresh and beautifully presented, and the hibachi grill is a great feature that adds to the experience. One thing that really impressed me was how well the buffet stations are maintained--they are constantly being replenished, so everything stays fresh and plentiful throughout the meal. They offer a great variety of food, including New York-style Chinese favorites. The egg rolls were especially delicious and reminded me of the classic New York Chinese restaurants I grew up with. If you're looking for a clean, attractive buffet with friendly service, fresh sushi, excellent hibachi, and plenty of tasty options, Sakura Buffet is definitely worth a visit. I look forward to returning!

During a time when buffet style restaurants are closing up, I was pleasantly surprised by the food…read moreselection and cleanliness of this restaurant. While some folks think a buffet is a place to pig out on cheap food, I look for variety and care in the preparation of the dishes and the ability to try different items. I like this buffet. No, it is not cheap, but the food is well prepared, tasty, hot and everything is kept clean. The different hot and cold offerings satisfy both my hunger and curiosity. I found the servers quickly and efficiently removed empty plates and kept drink glasses filled. Though I did not eat my cost of the buffet, I ate what I wanted, was not hurried and thoroughly enjoyed my lunch. I will be back!

Took OVER AN HOUR! ONE HOUR 15 MINUITES to get seated. AFTER THE RESERVATION TIME! We would have…read moregone somewhere else, but it was valentine's day and no other place had a table. They told me other people took priority because they made a reservation earlier, not because the reservation time was different. COMPLETELY UNACCEPTABLE! We had kids with us, they were tired and HUNGRY getting past their bedtime and we had to stand! They should have just told us no, they cannot take a reservation. They knew we wouldn't have anywhere else to go and TOOK ADVANTAGE. Gotta say though, food was excellent.. drinks as well, which is why I gave 5 stars for food. But the service was so abysmal, it ruined the experience completely. I would have left and gone home, but I was on vacation and staying at a hotel. The man that was managing the front of the restaurant did offer 20% off and gave my kids free mango lassies although he definitely was more annoyed at us than appoligetic. He even accused us of arriving later than when we arrived. (The waitstaff did apologize even though it was not their fault). This was the first time in my life, I have ever left less than a 15% tip in the US. I was originally going to leave nothing, but I felt bad for the waiters that did nothing wrong. The restaurant is just very mismanaged.

The ambiance was great with the beautiful lake right outside. The food was delicious and service…read morewas great. I started with the Mango Madras cocktail and Chicken Samosas. Both were delicious. I had chicken Tikka masala for my main course and garlic naan for the table. Overall, everything was tasty. I love spicy food and the chicken Tikka masala was very mild but otherwise great.

Everything was amazing. We got the Brazilian appetizer and one of the piccata platters and we both…read morehad resilient plan. Everything was excellent above and beyond and the service was also excellent.

Wow! These short ribs are fantastic, they melt in your mouth without chewing…read more Our waitress was very nice and explained to us all about the food on the menu. I will stop in here again for sure.

Spent the weekend celebrating my bday & my friend's bday there and had an amazing time! The…read moreproperty was pristine, my room was spacious, the programming and classes were great, and the staff was kind, helpful, attentive. I was skeptical about the food but was wowed and pleasantly surprised!!!! Everything was locally sourced, healthy and delicious!!!! Some of my favorite classes were with Nick: the Stepped in History Tea class, Oysters & Bubbles were the highlights of my trip. As for fitness classes, I LOVED Cardio Drumming and Boga Fit. If you're considering staying here, just do it! So worth it.

Just got back from my second trip and while it was still amazing, there were a couple things I…read morefound disappointing this time around. One, they really nickel and dime you. There was a big snowstorm coming the day I was supposed to arrive and I wanted to see if I could shift my trip by a day (arriving the day after the storm and staying until a day later than I was originally planning to.) They were very accommodating and allowed me to shift my stay. However I was charged a higher rate since I initially booked during a special promotion that was no longer going on. Whaaaat? So my choices are to keep my original reservation and risk life and limb driving to the Berkshires during a snowstorm or pay extra to adjust the dates when they clearly had the availability anyway? Not nice Miraval. Arriving home I realized I left two bathing suits in the bathroom. I was able to submit a request to get them back, but the shipping charges ranged from $25 to almost $60. I don't think I paid that much for the original bathing suits. Come on, really?? I guess it encourages people not to forget stuff but it feels a little rip offy. I don't know, there were just a couple little things like that I noticed. Second, the pavlova dessert which I have literally been dreaming about all year, got way smaller. Still delicious, but minuscule. Why mess with a good thing? See the attached photo to see what I mean. So disappointing. Anyway, I still love it there and I will still return, but it felt a little like they are cutting some corners to save a buck and it's too bad. It costs a very lot to go. Let the people indulge themselves with large pavlovas! The specialists and activities were still fantastic, the spa was still relaxing, and the food was still so tasty. But Miraval I know you can do better. Just make a couple small changes and you'll be back up to 5 stars in my opinion!

Very nice interior since the rebuild. The food was very…read morenice. And the service was very reliable.

They are desperate for money that got mad after we said we didn't want to order any drinks with our…read morefood Also charged us for my 2 year old boy and 3 year old This is shameless a little dude won't even eat more than 2 nuggets and a little of noodles to get charged this is embarrassing shouldn't be in business! Updating review 2 hour later same day! ( food gave the whole family baddddd stomach issues ) (Extremely bad pain with diarrhea ) Be careful on going there Food preparation may be a hazard meats might be old and not refrigerated correctly!

We were over at spectrum looking for a quick place to get a bite and we're really pleasantly…read moresurprised how good this place is... The service and food are A1 and it's a very fun vibe... highly recommend!

we were immediately greeted by alvin and offered drinks. we started with green tea and a few…read moreappetizers, including their crab rangoon, called money bags, chicken satay, and hamachi. the money bags were huge with creamy filling, the chicken satay was tasty, and the hamachi was decent. our group ordered an assortment of different hibachi plates, and one ordered a steak plate, and received shrimp as well. i'm sure this was well-intended, however, they hate seafood (and could potentially have an allergy) so it was not well received. the other two were pleased with their orders, the chicken hibachi plates. yellowtail jalapeño app 7.6/10 money bags 8.2/10 chicken satay 9/10 steak hibachi plate: 4.6/10 chicken hibachi plate: 7.8/10 overall, it was the only place open at 9pm on a sunday, so it was our only option and turned out to be decent. ambiance: 3.6/5 food: 3.7/5 drinks: 4/5 service: 4.5/5 koto hibachi steak house: 3.9/5