This may have been my best room service experience ever; having lived out of hotels that is saying…read moresomething. The building is really beautiful and at any other time we would have made use of the beautiful common spaces indoors and not just enjoyed our room and the grounds. The room was impeccably cleaned and staff were attentive to needs that came up during the visit. The absolute stand out was our room service meal set in front of the wood-burning fireplace in our room. They came up with a table, offered us options for chairs, had all of the food wrapped in plastic and covered in warming lids, but done in a way that did not interfere with even the delicate plating details. The portions were substantial and food quality was outstanding. They even provided gluten-free options that went above and beyond to accommodate an allergy. I wish I could give 4.5 because there were some minor areas for improvement, but I will round up given COVID was likely a contributing factor.

This was a return visit. We had previously been guests at the hotel 3 yrs ago . Now under new…read moremanagement , what a change ! The ground s are still lovely. The downstairs public rooms are beautiful. " Although somebody followed me around where ever I went. You definitely feel they don't want you to sit in the rooms. It is "look but don't touch" just like a museum. If your looking to go to a lovely, charming, gracious hotel . Want to relax & be spoiled) for the weekend don't come here. The staff is obnoxious rude & pretentious. We arrived with are 2 Small Shitizs just as we had before. The hotel was aware we were bringing 2 service dogs.. First night they would not allow us in the dining room with dogs but they had no room for us to dine outside! They wanted us to sit alone in a room by ourselves & have dinner ! I objected. We finally agreed we would have dinner in the bar alone . At least it was part of the dining area. To get to the pool area you need to drive your car. They didn't like where my husband parked our car. No biggie. I think the Pool Boy could have handled it. All he had to do is ask us to move it. Next thing we know the manger of the Hotel comes to the pool standing over us suit & all. After announcing his titled he ordered my husband to move the car. It was definitely a reprimand for his bad behavior. Of course he moved the car. When we returned to our room there was a hand written note offering to serve us dinner in our room that evening. I called the desk to ask about this & was told this was a new thing they were offering ! We ate dinner in town that evening.. I could go on & on with our crimes & misdemeanors. I spoke to this TIGHT A.S JERK when we were checking out . I asked if the General Manger was available. He has a total passive aggressive personality. I expressed my disappointment about the weekend. He went through the list list & more of the above. Wait a minute , aren't I the quest. Isn't this his job ? Doesn't it come with the territory! If he was so disapproving of us he could have asked us to checkout. He didn't do that though. He wanted our $3900. He may not have like us but he liked our money.

Sakura Buffet is a wonderful addition to the area! Having just opened in mid-May under new…read moreownership, they have done an excellent job taking over the business from the former owner and creating a fresh, welcoming dining experience. The staff is incredibly attentive, friendly, and always willing to help. The ambience is wonderful, with a clean, stylish, and comfortable atmosphere that makes dining here enjoyable. Everything is well-maintained and spotless. The sushi station is fresh and beautifully presented, and the hibachi grill is a great feature that adds to the experience. One thing that really impressed me was how well the buffet stations are maintained--they are constantly being replenished, so everything stays fresh and plentiful throughout the meal. They offer a great variety of food, including New York-style Chinese favorites. The egg rolls were especially delicious and reminded me of the classic New York Chinese restaurants I grew up with. If you're looking for a clean, attractive buffet with friendly service, fresh sushi, excellent hibachi, and plenty of tasty options, Sakura Buffet is definitely worth a visit. I look forward to returning!

During a time when buffet style restaurants are closing up, I was pleasantly surprised by the food…read moreselection and cleanliness of this restaurant. While some folks think a buffet is a place to pig out on cheap food, I look for variety and care in the preparation of the dishes and the ability to try different items. I like this buffet. No, it is not cheap, but the food is well prepared, tasty, hot and everything is kept clean. The different hot and cold offerings satisfy both my hunger and curiosity. I found the servers quickly and efficiently removed empty plates and kept drink glasses filled. Though I did not eat my cost of the buffet, I ate what I wanted, was not hurried and thoroughly enjoyed my lunch. I will be back!

If you are ok paying the $95 plus 18% gratuity for a mediocre dinner as a donation to the wonderful…read moreTanglewood venue, then eating at Highwood Manor may be fine. If you have an expectation for a high quality food experience, you will be sorely disappointed. Two of us are there last night and while our waitress was trying her best, service was chaotic. My drink, a cosmos, had almost no flavor except lime juice. The berry salad was about a half a cup of greens and berries. My fish was flavored ok but was about a quarter inch thick and had multiple bones. The chicken dish that my friend ordered was a chicken leg on braised carrots. Dessert was the best part but all in all not the culinary food or dining experience worth the price tag.

On the grounds of the Tanglewood Music Center in Lenox, MA, the Highwood Manor House is open for…read moredinner Friday and Saturday, and for Sunday brunch. It offers offers a buffet dinner at a fixed price of $65 per person and a Sunday Brunch buffet for $45. Added to your cost is an 18% gratuity and any cocktails or bottled wine you should order. Reservations are required. You would think that as described above, you would be in for a very special meal. In fact, the opposite is true. Tables are nicely set in various rooms of the building, and outside as well, but the lighting is full on high-beam. Service is almost comically bad. Some plates are removed before the entire table has finished the course, while unused wine glasses sat on our table for the entire meal. In one case two water glasses were topped off, but an empty one wasn't touched. Of course, all of this could be forgiven if the food is outstanding, but the buffet is very limited and frankly, not very good. Appetizers, set up in an entry vestibule, contain various cheeses, meats, breads, and crackers. Everything looks and tastes like it came from a local supermarket. In the main buffet room on the night I visited, a plate romaine leaves sprinkled with parmesan was set up in a corner. There were no anchovies, and two kinds of dressing, only one of them labeled. There was also some sort of grain salad, In the center of the room there were serving dishes. There was a tasty polenta, and some carrots which were sliced lengthwise. The entrees consisted of something with large brown chunks of beef. It certainly didn't look very appetizing. Then dry, flavorless chicken breasts with sweet corn. Finally there was shrimp floating in a clear liquid. The shrimp were mushy and I would not be surprised if they came from a can. Though I doubt there were many people in this crowd who frequent those home-style buffet restaurants located along the highway, you could cobble together a more interesting meal at one of those. At least at most buffet restaurants, serving dishes are refilled when they start looking tired. Here, nothing was refreshed once it was set down. Desserts were set up parallel to the entrees so you had clusters of people going in different directions in a small walkway. I didn't try any of the desserts. One of my table companions said they weren't very good. Not much of a surprise at this point. There is so much potential for a fine dining restaurant on the Tanglewood grounds. The audience can certainly afford it. But I cannot envision anyone coming back to this place for a return visit.

Ambiance of lake side table was beautiful! Flavor of my dish was healing! Waiter was attentive!…read more Handsome as well! I look forward to returning in the future!

Great gracious Service , different Options for dinner menu than other Indian restaurants …read more Only one thing -noise level high

My sister and I spent a long weekend in Pittsfield and we came here for dinner the first evening…read more It was fantastic! The young woman who waited on us was so nice and friendly (I think it is perhaps her family's restaurant). The food was delicious and reasonably priced, huge portions. Nice, quiet, relaxing atmosphere. I wish we lived nearby so we could come here again!

Food was delicious. Everything we ordered was tasty. I enjoyed the yuca fries, empanadas and the…read morepassion fruit ice cream. Service was quite slow because there was only one staff working.

Spent the weekend celebrating my bday & my friend's bday there and had an amazing time! The…read moreproperty was pristine, my room was spacious, the programming and classes were great, and the staff was kind, helpful, attentive. I was skeptical about the food but was wowed and pleasantly surprised!!!! Everything was locally sourced, healthy and delicious!!!! Some of my favorite classes were with Nick: the Stepped in History Tea class, Oysters & Bubbles were the highlights of my trip. As for fitness classes, I LOVED Cardio Drumming and Boga Fit. If you're considering staying here, just do it! So worth it.

Amazingly overpriced. They sell it as a way to get couples stronger but charge you both separately…read morefor sharing a room, not worth 2k a night!! They offer art classes but you can't take anything you make with you. The lady selling the trip had a heavy accent and spoke so fast I didn't catch that my wife and I were getting charged $900 each per night plus fees making it $1100. The room was clean but nothing special and certainly not worth $2200 per night. The "menu" never changed the 4 days we were there and only lists 5 items. We have been to several resorts and have never been billed separately to share a room. Over 12k for 3 days of mediocre service and amenities. Extremely disappointing. Can't see going back to one of these properties with these elevated prices compared to other resorts. No way to gain repeat Bussiness.

Very nice interior since the rebuild. The food was very…read morenice. And the service was very reliable.

They are desperate for money that got mad after we said we didn't want to order any drinks with our…read morefood Also charged us for my 2 year old boy and 3 year old This is shameless a little dude won't even eat more than 2 nuggets and a little of noodles to get charged this is embarrassing shouldn't be in business! Updating review 2 hour later same day! ( food gave the whole family baddddd stomach issues ) (Extremely bad pain with diarrhea ) Be careful on going there Food preparation may be a hazard meats might be old and not refrigerated correctly!

great experience even with a peanut allergy and not being able to eat!!!! wooooooooooooooooread more

We were over at spectrum looking for a quick place to get a bite and we're really pleasantly…read moresurprised how good this place is... The service and food are A1 and it's a very fun vibe... highly recommend!

Got this delivered and it was some of the Best Indian food I have had in a while …read more Thank you so much . The service and quality was amazing . The Garlic Naan !! The Veggie Korma was so yummy . Looking forward to giving this place a visit . Veggie Pakoras were very good . Also The Samosas where Perfect . So glad there is a good Indian Resturant in the are !! Thanks again !!

awful tasting in most of the dishes. had very few dishes, no room to set your plate or the lid…read morewhen trying to put food on your plate. This is the only buffet We ever went to where we didn't finish the food on our plates and never went back for more food. stomach felt queasy. I don't recommend and would never go back. Don't believe those other reviews that's the mistake we did! So had to write this honest review.