My little one and I needed an apartment fairly quickly, and Jalen from Capitol Realty was there to…read morehelp every step of the way. He found us a beautiful, open studio that was perfect for our needs. Although it was interim, it truly felt like home. They were ready with keys almost immediately, and the apartment was spotless when we arrived. The entire team was available to answer questions, and the online payment portal made everything simple and convenient. Everything in the unit worked consistently, maintenance was practically onsite, and the building felt secure with cameras, updated laundry facilities, and charming old-time character. We had a truly delightful experience. I had hoped to move into another one of their properties and will continue to look with them. I highly recommend Capitol Realty to anyone looking for a professional team that protects renters' rights and provides a clean, well-managed living environment. Working with Jalen, Brett and Stewart was the best!

My partner and I lived in one of the apartments that CRG managed in downtown San Mateo. Ken L…read moreshowed us the unit when it wasn't fully ready but my partner and I immediately wanted to move in. The location was perfect and the right size for us. We even had our own driveway and one car garage. It was near the Main Street but the complex was very quiet and everyone stayed to themself. We stayed there for almost two years and if we could, we would have tried to stay much longer. Thanks Ken for being there from start to finish.

Our family really appreciates Whitley Property because they are always quick to respond whenever we…read morehave questions about our apartment. Nicole R. has been awesome from the start--helping us when we were looking for a place and still taking great care of things years later. She's always helpful and makes everything easy for us. Big thanks to Nicole and Whitley Properties for making our experience so great!

I have been extremely pleased with my experience with Whitley Property Management. Since 2021, they…read morehave been quick to resolve any maintenance requests with ease and address any requests or questions I have. The entire team at Whitley are pleasant, communicative and responsive. Highly recommend.

We feel so lucky to have found Carlmont Heights! Going on a year here, we've thoroughly enjoyed our…read morespacious apartment and absolutely love the area. The community has been a wonderful place to call home, and Rebecca has been such a pleasure to work with, always kind, helpful, and responsive.

I've been a resident for more than a year and been very happy with the ongoing upkeep of the…read morecomplex. Also, the property manager, Rebecca, is very responsive to all apartment maintenance requests and the on site maintenance team is top notch. All the requests I've made since I've been here have been handled professionally, quickly and to my satisfaction. Highly recommend!

I am beyond upset at how this company handles business…read more I toured one of their properties, submitted an application, and was told that someone would be in touch regarding the next steps. I was also told that if my FICO score was not run, my application fee would be refunded. During the tour and application process, I made it clear that I was looking to move as soon as possible and that finding housing was time-sensitive for me. After submitting my application, I waited for an update but never received one. Over the next seven days, I called the leasing agent every day and was sent to voicemail each time. I left messages but never received a return call. I also sent an email and did not receive a response. I then called the main office and spoke with two different staff members. Both were polite and understanding, but the only assistance offered was transferring me back to the same voicemail box that had already gone unanswered. Today I found out that the property is no longer available. What is most frustrating is that I received no communication at all. That is crazy! A simple update, to let me know the unit had been rented or that my application was no longer being considered, would have been appreciated, and would have fixed this problem. I do not believe this level of communication is acceptable, especially when applicants are paying fees and making important housing decisions based on the information provided. I would give it zero stars if I could.

SC Properties managed the 4 Unit building I lived in for 3 years & I was impressed with how…read moreresponsive they were in respects to apartment maintenance & repairs. Andrew, the property manager was helpful & easy to communicate with. When I moved out, he made the process seamless. Also their online portal is a breeze to navigate. Overall I really appreciated the time in which they managed the apartment! Eric

Moved here in October. Very happy to be here. 18 years at nearby HC....here appliances are modern,…read morelandscaping is beautiful between complexes, maintenance very responsive, staff pleasant and responsive (Karim is a sweetheart!), reasonably priced, two parking spots per apt, apts are in quadriplex stye (4 units per quad), dog friendly, can personalize your porch at will. What's not to like? 4.5 * at least.

If you're considering moving to this condo because of the gym, think again! A personal trainer has…read morepractically taken over the space and turned it into her personal office. She gives exclusive classes to a select group of people and occupies the gym all day, from 5 AM to 8 PM. The deafening noise from their conversations and the complete lack of space for independent workouts make it impossible to use the gym. There's no respect for others' time or for the common area, turning the gym into a no-go zone for anyone just wanting to exercise. And if you think the office will help resolve the situation, think again! The customer service is terrible: if you need maintenance or help with issues like this, they simply ignore your emails. The lack of support and attention to residents is outrageous, and the frustration is real. The experience in that condo is far from what you'd expect.

I had a good experience renting from the Scafine group when I was in San Mateo county. Connor was…read morethe one who showed us the property and did the application and lease. Everything went smoothly and they have a good process for assessing tenants. After that they use the AppFolio app for payment and maintenance. If you have any issues submit it on the app and they will get to you soon. They were also easy to deal with on the move out. Keep in mind that the company is beholden to the property owners so it might seem like Scafine are making bad decisions but it's mostly the owners. Scafine did a good job for the role they had. The Bay Area has a very expensive rental market and that also can make these experiences unpleasant.

Zach was incredibly helpful throughout our apartment search. He made sure every detail was perfect…read morefor us. Highly recommend his service!

It is an honor to write this review. I have been living at Water Edge Apartments for the past 30…read moreyears. Yes, I said 30-years. I love the community, neighborhood and my neighbors. For the past 30 years I lived in the same apartment. For 28 of those years my beloved mother who passed away in 2018, lived with me. Most recently, I had the opportunity to move to another unit on the same floor. While the move was bitter sweet because I would moving by myself now, I must say the Waters Edge Staff has been truly amazing during this process. Both Brianna and Meagan have provided impeccable and outstanding assistance with the transition. There is nothing that they could not do to make the transition easy for me. They were very sensitive to all my needs and offered to do what it took to make sure I moved into my new unit. I ABSOLUTELY LOVE MY NEW UNIT!! I love every aspect of my unit. I still have a spacious 2 bedrooms and 2 bathroom unit. But my unit now comes with a washer and dryer, the unit has had a complete renovation and make over. I adore the counter tops in the kitchen and the bathroom. It is literally like walking into a whole new building/apartment. Thank you Brianna and Meagan for your professional, kind and sensitive work ethic. I look forward to continuing my stay with Waters Edge, as I smile with a grateful heart as I walk into my apartment every day. Blessings to you and all your staff. Humbly, Danielle Fluker

I lived at Water's Edge Apartments for about two years (February 2024-February 2026) in a…read moreone-bedroom apartment and recently moved out. Overall, the apartments are a decent size and noticeably larger than the average one-bedroom apartments in the area. The appliances are good and the units have been renovated, although the building itself is older. The building does not have A/C, but it was not a major issue since the weather is only warm for about a month during the year. My experience with signing the lease, moving in, and maintenance during my time there was generally good. I especially want to thank the maintenance technician, Riccardo. He is one of the best maintenance professionals I have ever dealt with, very helpful, prompt, and professional whenever something needed attention. During the two years I lived there, the property management changed several times (around 3-4 different teams), which made communication and policies somewhat inconsistent. The biggest issue occurred during my final renewal period. The rent was increased by $200, and the notice was given at 5 PM on the last day before the holidays. When I tried to discuss or negotiate the increase, I was told the office would not be able to respond until January 5th, which was already within the window for giving my 30-day notice. Additionally, the lease renewal letter stated that there was no option for a month-to-month tenancy. This was in contrast to what was written in my lease agreement, which indicated that the lease would automatically convert to a month-to-month arrangement if a new lease was not signed on time. Unfortunately, my experience with the new property manager, Arnetta, was very negative. I found her to be rude, dismissive, and unresponsive. I went to the office twice to try to discuss the situation. The second time, even though the office door indicated they were open, she asked me to leave and come back 45 minutes later because she was in a class. Overall, I felt I was not treated with respect during these interactions. Other staff members in the office, including Paul and Alyssa (Mika), were respectful and helpful, but my experience with Arnetta was extremely disappointing. Eventually I was told there was no possibility of negotiating the rent increase, so I gave my notice. Shortly after, I noticed that my same apartment was listed online for $100 less than what I had been offered, along with a promotion of two weeks of free rent. If that price had been offered to me and the interaction had been more respectful, I likely would have stayed because I truly liked the apartment and the view was very nice. Another issue occurred after move-out when I received a bill of about $1,200 that included charges for carpet replacement in the living room and stain removal and shampooing of the bedroom carpet. The bedroom carpet was extremely clean and almost like new. After I raised concerns and referenced the photos they provided, the stain removal charge was removed, but the shampoo charge remained. There were many emails back and forth regarding the carpet replacement charge. I asked for documentation, move-in inspection reports, and photos, and also referenced California law regarding normal wear and tear. There were also inconsistencies in the explanations I received, for example, one email said the stain removal was for the bedroom, while another email said it was for the living room, which I found unusual. Eventually, after further review, they stated that the reason for the carpet replacement was "severe buckling." This was an issue that had existed since I moved in and appeared to be related to installation rather than damage. That charge was ultimately removed, leaving only the carpet shampoo charge. Overall, I genuinely liked the apartment and the location, and it is unfortunate that my experience ended this way. The apartment itself was comfortable and the view was great. However, the way the lease renewal process was handled and the way I was treated during that time ultimately led me to move out. I hope the ownership takes tenant experience into consideration when selecting future management.

Joi is super unprofessional and rude. Melissa on the other hand is so nice and very helpful. The…read moreonly reason I am giving one star is because of Melissa. Joi needs an attitude adjustment

I cannot recommend this business to anyone really ... they are awful ! When you leave the apartment…read morethey try to take your full deposit or a big chunk of it with false statements and disposition letters that don't make sense ... they lie , they ghost you and they have been taken to court by residents multiple times for their actions of fraud against residents. Both locations Walnut Creek and SF , managed by an awful person named joi lambert .. be aware !!