Warm and friendly atmosphere. Thorough care. I love the generational history of the practice. It…read moreadds to the neighborly feel.

I've been a patient for over 7 years. Always great care. Dr. Bowers (Jr.) is very competent and…read moreki.nd. The hygienists are all fabulous!

My new dental insurance recommended this place for a standard cleaning. The customer service was…read moregood but the the cleaning wasn't a great experience. The cleaning lasted no exaggeration two minutes. No flossing or mouth wash was included. I went back for an issue with my retainer and the experience was better. I'd revisit.

The lead dentist here has seen it all. All kind of dental problems. He will be able to figure out…read morethe best solution for you. The whole team has a good attitude and makes visiting a pleasure. They are so popular and accomodating that sometimes they get full or bogged down. Be patient. It is worth the wait to consult with this outstanding Washington, DC dentist and his team.

BEWARE!! The general manager is a scam artist. Never agree to a loan with this dental office. I…read moreagreed to a loan for projected scope of dental work and was told I would be quickly reimbursed after my claim was submitted. They took the check and never submitted my claim for Invisalign along with other dental work that was never done. Now I'm stuck with a10k loan that I should not be paying. This company should not be in business!

I needed dental work today, I kept putting it off out of extreme anxiety. I'm glad I decided to…read morecome, I had the pleasure of having Dr. Julian Gapud who not only helped with my fears, he did an amazing job - thank you so much.

My primary concern revolves around the inadequate post-surgical care I received. Prior to my…read moreprocedure, I was prescribed antibiotics and moderate pain medication but was given no instructions on when or how to use them post-surgery. By the time of the operation, I had unintentionally finished the medication, assuming it was part of preoperative preparation. Instead of addressing this confusion or prescribing additional pain relief, I was reprimanded for consuming the medication too soon, despite the absence of clear guidance. This left me without proper pain management and deeply humiliated during a vulnerable recovery period.

This location is very secure. The women in this establishment was very nice very organized very…read moreintelligent very smart. The oral surgeon is the best and the staff flow with her. The aura in this place is beautiful. I had a great experience with my teeth being pulled. I had a wisdom tooth And she pulled it like it was butter, very professional, and they give you a call after your teeth has been pulled to see if you OK this establishment is the best right here in Southeast DC beautiful

I was a client here since 2004, going for my twice a year exams always. A year ago I became a…read moresenior & no longer had dental insurance. They were very uncaring about advising me of what my options were, despite being a long standing patient. I found an excellent new dentist on my own. However, most notably, not only were his rates considerably less expensive, but my X-rays showed I had two longstanding cavities. They needed attention right away to avoid root canals! Also, the retainers I got from Capitol Hill Dental Group broke 3 times in one year, and at the new dentist the retainers were both less expensive and there were options for stronger quality (& still less expensive) ones.

I came to Capitol Hill Dental after a bad experience with another dentist who told me I needed a…read morecrown. I wanted a second opinion and saw Dr. Durgam, and I'm so glad I did. The experience here was much better--professional, thorough, and reassuring. I'll be coming here from now on.

Dr. P was great. She was very attentive, answered all of my questions, was very kind and clearly…read morearticulated my dental options. From my brief appointment with her yesterday, I could tell that she's the kind of medical practitioner that makes you want to become a long time patient. A solid 5 star dental professional. Unfortunately, my experience with the front desk personnel left much to be desired. LaShandra gave me the feeling that she didn't want to be bothered with me. The tone in which she spoke to me on the phone before I ever made it into the office was curt, but then when I finally came in the office, I felt that her tone was even more demeaning. The whole time she spoke with me, she'd never make any eye contact. I'm hard of hearing and wear hearing aids and trying to hear when people have a mask on is very difficult and she seemed to not want to repeat anything and that she simply didn't have time. (Mind you, there's no one else in the waiting area, nor is the phone ringing during this time which I would've understood if she couldn't answer my questions at the moment due to other office obligations). Finally I asked her to give me a second to turn on my mic (I have a mic that connects directly to my hearing aids via Bluetooth to help me hear better. The last question (about insurance) I started to try and ask her before going into the room with the doctor, I was stopped abruptly by her saying that it was time to see the doctor so I guess that was her way of not answering the question. Growing up, my family didn't have a healthy dental routine of seeing dentists. As an adult, I'm dealing with the consequences of that and trying to create healthier dental habits moving forward. I was beyond excited to come to Capitol Family Dental since it's in my neighborhood and had so many phenomenal reviews. I had even convinced my husband to give them a shot potentially leaving his normal dentist and hygienist that he's been going to for 10+ years since Capitol Family Dentistry is in the neighborhood. But unfortunately, my experience speaking with LaShandra multiple times over the phone before I came in for my first appointment coupled with my in-person experience turned me off a bit. Moreover, when I'd ask questions, she'd make assumptions that she knew the reason behind my question and answered based on what she thought I needed to know instead of just answering my question which made the communication even more tense (not to mention, leaving me without the information I was trying to get). I mean, I'm in the dentist's office ON MY BIRTHDAY with a broken tooth. Definitely not how I want to start off the morning of my birthday but to be made to feel like you're not worth the time is just not a good experience. Not sure how to proceed but I may still be looking for a new dentist. I hate to give such a highly regarded dental practice 2 stars, but when the experience with front desk is such that it leaves you feeling like you don't want to come back and you're weighing to yourself whether or not to continue to subject yourself to this type of treatment, I think it warrants it. I couldn't do only 1 star because Dr. P was a gem. But what good are great doctors when the staff makes you feel like trash before you even get to meet them?

Update: After speaking with Dr. Jacques, who gave me a call. He is always kind and knowledgeable…read more He let me know that he referred me based on my insurance and to contact them. He did this in the manner it should have been done from the beginning. Unfortunately, he agreed I shouldn't come back because his front desk staff attitude is bad and afraid if I come back in person there may be some physical altercation, which is scary because why would it get physical if you hire professional staff? That was a super weird comment. .................................................................................................................................. DO NOT patronize this establishment. The receptionist Lazandria or a name very similar is very rude. She is always the lady that answers the phone with the DC accent. She has been rude since my first appointment. Additionally, when contacting them about a follow-up, the receptionist hung up in my face claiming the dental office on the other line was calling about me, when I told her there is no way this could be true, she hung up anyway. She knew she was wrong because she called back and said, "I'm sorry they weren't calling about you, it was another patient and I apologize for being so rude". The fact you have to call back and acknowledge you can't keep you attitude in check lets me know this dentist does not care about who he hires and how they treat his customers. She was also very nasty when corresponding with them about my referral to a specialist. She told me it was not their fault that they may not be in network when they refer out to specialists. This is after when I called and asked how they refer to specialists, and she said they refer to specialists based on my insurance. She realized there was a problem and tried to walk back on what she initially said. You ARE NOT SAFE with them. Anyone that can hire staff that will be so reckless with your care is not a good establishment. This woman hung up in my face and proceeded to yell at me on the phone when she started changing her story after saying they referred me based on my insurance. They take no responsibility. Anyone that cares about their money and wants a confident health care team that WORKS TOGETHER, this is not the place for you. If this comment is removed, I will repost. Today is 8-9-2022.

Wow, I've just had an experience that completely blew my mind, and I genuinely have to share it!…read moreYou know how going to the dentist usually feels? Like a chore, maybe a little intimidating, definitely not something you look forward to. Well, let me tell you, I actually found myself leaving with a big smile, and I'm still trying to process that! This isn't your average, run-of-the-mill dental office where you just feel like another number. From the very first contact, it was clear this place operates differently. When I called to book my appointment, Chanel was incredibly understanding and truly went the extra mile to find a time that worked perfectly for me. You could tell she genuinely cared about making things as easy as possible, which immediately set a positive tone. Stepping into the office, the atmosphere was a breath of fresh air. No bland waiting rooms or soul-numbing TV screens here! Instead, everyone was so welcoming and attentive, making me feel comfortable right away. Then there's Dynay, who handled my X-rays. She was just so gentle and reassuring, explaining everything in a calm, soft voice. It really made a potentially awkward part of the visit surprisingly easy. And Dr. Victor? He was fantastic. He really listened to what I wanted and took the time to discuss all the different options available, making sure we landed on a plan that fit my needs perfectly. It felt like a true partnership in my dental care. Of course, the financial side can always be a bit murky, right? But Andrea in billing is an absolute star! She broke down all the costs, explained my insurance coverage crystal clear, and even walked me through various payment options without missing a beat. It was so refreshing to have everything laid out so transparently. Honestly, when it comes to something as personal as dental care, feeling comfortable and cared for is everything. This team made me feel like part of a family. I truly feel like I've hit the jackpot finding this place, and I couldn't be happier with my entire experience! Happy Thanksgiving

Great Place, Great Experience, Great Atmosphere, Great Staff !!!…read moreFriendly* Careful* Gentle* Diligent and *Informative .... I highly recommend Dr. Terry to anyone who may be looking for a Dentist who's dedicated to providing Dentistry in the spirit of compassion & excellence. A God sent for treasuring a Veteran like me as a Patient/Client !

Dr.Coombs is great, extremely knowledgable and thorough in his clinical work…read more his staff is wonderful and friendly and go above and beyond to make sure you are taken care of!

Went to this dentist today. I am handicapped and in a wheelchair. Before making appointment ibdpoke…read morewith the office manager who verified the office was handicapped accessible. Upon arrival I encountered a very narrow ramp space that I barely navigated to the door. I sat in the waiting room for over an hour before I was informed the dentist couldn't see me because I needed oral surgery(after i hsd informed the office before appointment was made). I didn't feel welcomed or comfortable. I do not recommend this office.

Christian Dental Care on branch avenue takes care of their patients, and Dr. Pilgrim is the coolest…read morethat I've ever met. My first visit I had a really bad toothache and newly returning to DC from NC I hadn't found a dentist and God lead me there and I am 200% satisfied. My first visit Dr Pilgrim assessed my situation, prescribed me some antibiotics, told me to take Tylenol for the pain and educated me on a few other things regarding why he suggested Tylenol and the staff was equally as welcoming as Dr. Pilgrim. I later went back for the extraction procedure and I must admit that I was quite timid, as a matter of fact, I was shaking in my boots but everyone made me feel really comfortable. The procedure was quick, painless, and went well. Listen I'm afraid of the dentist but dental care is very important for me so when seeking dental care, I'm looking for the most caring, knowledgeable, & experienced dentist that I can find and I found him at Christian Dental Care at 3611 Branch Ave in Temple Hills MD. Thank you Dr Pilgrim and staff for welcoming me and providing me with the best service possible. I would recommend their services to my family, friends, and foes.

I cannot recommend Dr Pilgrim more. Kind, patient and knowledgeable, he puts nervous patients like…read moremyself at ease. I have been a patient for the past 15 years and despite him being an hour away from me, I will ABSOLUTELY use him FOREVER.

My partner and I have been coming here since the previous name and remained here afterwards. The…read morestaff is very professional and kind. We came here to get our teeth cleaned as well as other services. I would say the quality of service in my opinion in 100%. I have committed myself to this dentist office until they either move or I have no more teeth lol.

This is a nice neighborhood dental office located in an area of the city that has become…read moregentrified. The staff was very nice and helpful. They were very kind when it was necessary for my mom to have dental work done. She is a senior citizen and they treated her as if she could have been one of their parents. They treated her with respect and dignity. The dentist was very personable, she talks to her patients and seems willing to explain with details how she can solve whatever issues that comes up. The whole staff was very helpful. My only complaint is that I traveled, found parking and found out that there was a very high copayment. If they had communicated this information before we arrived there would not have been a need to reschedule. That's the only reason I didn't give them five stars. Parking can be challenging and a bit confusing in the area because of the signage. The neighborhood is changing , on one side of the street you can find a corner store that's been around forever and in less than a block a Starbucks. High rise apartments and liquor stores are sharing the same block. I hate dentist by nature but this office is okay.