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    Hilton Dallas/Rockwall Lakefront

    3.4 (199 reviews)
    ModerateHotels
    Open Open 24 hours

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    The umbrella is now missing from this area
    Stephanie W.

    I really enjoy using the resort pass often but twice the pool was under construction, once with caution tape and another time with the loudest crew of workers installing and cutting drilling the wooden gate there. I was shocked nothing was offered to the guests that day. It was absolutely unbearable. The other day, the music at the pool was very sad and odd. I asked the tattooed shorter bartender with long hair to change it and she said she would and didn't, I ended up leaving. I usually enjoy this space quite a bit and I'll continue to go but there are some things that took away from the experience.

    Margarita at hotel bar.
    Gail E.

    This hotel is beautiful! Lake front with stunning views. Heather (oh, I hope that was her name) helped us out at the bar. So friendly and knows the area. Pours a great margarita at that. Without a doubt, when visiting family in the area, this is where I want to stay!

    Our view of the hvac equipment
    Steven L.

    For the price of the room here I'm kinda disappointed. This first... a few hours before we arrived I received a text from Alec. I asked him questions and he responded. That's a nice touch. We arrive and check in the girl at the desk has no personality. Barely a smile, sounded like a machine with canned answers and comments. When I asked if she could give us a room with a view she said you just booked 2 queens. I guess that means that the 2 queens don't get views. Never said anything about the restaurant, bar, pool or what's in the area. The young man at the valet was very friendly and told us about the things to do around here. Where to eat etc. The room is clean and looks nice but dated. No USB port's in the room and limited plugs on the night stand. Breakfast was pretty good but the restaurant was so cold that the eggs got cold before you could finish breakfast. Would we stay here again?? Highly doubtful.

    Sitting area next to lobby with fireplace and pool/lake view
    Lizeth S.

    Overnight stay on a whim. Room Rate $157 Monday October 10-11 2022. Hilton Diamond Tier member. Room 542 They offer Valet parking or self parking. We arrived on a Monday around 6:30 and their was ample upfront parking so we self parked. The Valet was very helpful in getting us a luggage cart. First impression is wow! You walk in to a very clean smelling, clean cut looking lobby with a gorgeous view of the pool/lake area. The ongoing fireplace is a nice touch to the the large comfy sitting area. The entire hotel is decorated in a very tasteful modern/chic design. Check in was very easy with a very informative concierge assistant who explained our Diamond member perks and made sure she explained the amenities and local favorites. We were on the 5the floor Room 542. King size bed, great view of the lake and extremely comfortable bed. Room was spacious with the only inconvenience being the known "Hilton restroom size" Hilton has a habit of having their restroom doors open right up against the toilet, small restroom but this one was a bit functional. They have a great onsite restaurant (Review of its own) The only issue we had (Not their fault) at night after we return from dinner the entire 5th floor smelled like cigarettes. Note* this is a nonsmoking property. I called to report it and in the morning the hallway still smelled like it but with spray over. I'm assuming because of the carpet. We will definitely visit again in the future.

    Sherwin C.

    The stay here is a bit pricey compared to staying closer to the city, but the beauty and features of this hotel make it a worthwhile stay. This has views to the lake and easy walking access to The Harbor. The hotel itself is very classy looking and decorated throughout, this is particularly evident in the great assortment of common areas to hangout, with easy access to a restaurant, bar, and Starbucks. The rooms are also spacious and comfortable, with better than average decor. If you are hosting an event nearby, this is definitely a great option if you need lots of places to hangout both inside and nearby the hotel.

    Dennis M.

    Very good. I wasn't planning on staying at a resort on my biz trip, but this place really is. Massive lobby. Massive pool. Massive bar. Massive restaurant. Great appointed rooms. Only complaint is if you have an adjoining room door, you can hear EVERY WORD! your neighbors are saying. This needs fixed in some manor - probably too hard. Staff is nice. Highly recommended!

    Scarlet K.

    My husband and I came here for a "staycation" as it is 10 minutes. The area is great. We had a lakeview and it was beautiful. I like the fact that we can walk to everything, restaurants, shops, movie theatre, lake access, etc. If this hotel didn't have all these things I probably would never stay here. The staff is friendly and the hotel is decent, but at this price point I expect more. For example, there were no robes in the room. I'll probably stay here again but it will be only because of the location and it truly feels like a vacation get away even though it is minutes away from our house. I am giving this 4 star for two reasons, (1) Location (2) For some reason I couldn't give a half star, otherwise I would have given it 3.5 stars,

    Hotel Lobby
    Sean S.

    I stayed at the Hilton Rockwall Lakefront property in Rockwall, Texas on night of August 13, 2022. The hotel lost electricity for 8 hours and it took two weeks to get a refund for the first night stay that did not happen that night. I had to stay at another hotel in Rockwall a few miles away that ended up getting power that night. I called back after two weeks after resolving billing issues to ask about receiving some Hilton Honors points since I am a Diamond Member for the inconvenience. I felt it was warranted since I had to switch hotels in the middle of the night. There was no electricity or air conditioning. I also called the Manager on Duty who did not resolve anything and just argued with me. Once I called back to the Customer Service Desk via the Hilton Mobile Application , I was told that I could not receive any Hilton Honors points for the headache that was caused from having to switch hotels in the middle of the night. This is totally contrary to what my wife and I were told the night of August 13, 2022 when the hotel lost all electricity. If this is the policy of Hilton than these managers and customer representatives who gave false information should be fired for promising something they could not deliver on. What does Diamond Member status even mean? Hilton you need to do better for your Diamond Members.

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    1 year ago

    Ice cold shower! Offered a 'snack" for the inconvenience! Never again! Too bad. It's a beautiful place!

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    1 year ago

    The staff is always so great to us here. We love staying here and you can't beat the views overlooking the lake

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    Page 1 of 5

    Ask the Community - Hilton Dallas/Rockwall Lakefront

    Review Highlights - Hilton Dallas/Rockwall Lakefront

    We took a quick dip in the pool overlooking the lake, where the staff made sure we had the drinks we needed.

    Mentioned in 45 reviews

    Read more highlights

    SpringHill Suites by Marriott Dallas Rockwall

    SpringHill Suites by Marriott Dallas Rockwall

    (30 reviews)

    $$

    A new and well-maintained hotel in a great location. The hotel is right off I 30 and a couple of…read moreminutes walk to the harbor. The hotel has plenty of parking. The rooms can be a bit noisy if it's facing the highway. The staff in the hotel reception were super friendly and welcoming. The rooms were clean and very well maintained. Definite 5 stars to the staff. The lobby has a bar with plenty of seating and work stations. Breakfast is complimentary in the lounge area. A very good hotel in the Rockwall area with plenty of food options nearby.

    I never write reviews but had to to save the next bride this experience. If I could give this hotel…read morezero stars, I would. I booked a block of rooms here for my wedding and the staff completely ruined what should have been a stress-free experience. On the NIGHT of my wedding, they canceled my own room--claiming it was due to "maintenance issues." Imagine my shock when I stood in the lobby and personally witnessed them checking in another couple right after me. Clearly, this wasn't maintenance--it was dishonesty. I reached out to corporate several times, but the Rockwall location kept closing my claim without resolution and refused to return my calls. The lack of accountability and professionalism is beyond appalling. I have every reason to believe they oversold the hotel and deliberately canceled the rooms booked at lower rates first. To do this to any guest is unacceptable, but to do it to a bride on her wedding night is absolutely unforgivable. If you're considering booking a room block with them--don't. They are unprofessional, unreliable, and their customer service is non-existent. Save yourself the stress and look elsewhere, because this hotel will not have your back when it matters most.

    Hyatt Place Dallas / Rockwall

    Hyatt Place Dallas / Rockwall

    (16 reviews)

    Loved our 3-night stay at Hyatt Place in Rockwell, TX. This modern hotel must be relatively new…read more Our king room included a nice-sized sectional, large wall-mounted tv, wood plank floors, and an adequate bathroom with a very nice glassed-in shower. I get a little picky about dirty bathroom corners or moldy shower tiles, so I appreciate how clean our bathroom was. Common areas like the elevators were clean as well. This Hyatt Place has an exceptional breakfast! Oh my goodness! While trying to respect protocols in place for Their establishment, they pulled off an amazing breakfast each day, which were packaged to be come-and-go, but the common area to eat could be used as well. Today's hash served with sausage links and scrambled eggs was yummy. They even prepared a homemade salsa to top it off. I always felt like Every breakfast was specially prepared just for me!! Lastly, but probably most importantly, the staff made us feel right at home, and were kind and generous and helpful.

    I have called this hotel several times requesting a manager to call me back regarding unauthorized…read morecharges of over $300 on my account. I never made a reservation under my name, never stayed at this hotel, and never signed any documents authorizing these charges. Despite multiple attempts to resolve the issue, nobody has been willing to help or provide answers. The lack of customer service and accountability has been extremely frustrating. Instead of helping resolve a serious billing issue, I was treated poorly and ignored. Based on my experience, I would strongly caution others before staying here.

    Hilton Dallas/Rockwall Lakefront - hotels - Updated May 2026

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