We did the full-day tour with Muir Woods. This was an excellent tour. Our guide, Kevin, was a…read morelifelong San Francisco resident with a real love for the city. He provided interesting and informative commentary throughout the tour. It was a great way to see many local neighborhoods and attractions.

Despite living in California for about 40 years, my siblings and I had never visited Alcatraz, Muir…read moreWoods, or many of San Francisco's iconic landmarks. So, instead of our usual family trip to another country or state this summer, we decided to become tourists in our own backyard and booked an eight-hour San Francisco Alcatraz + City Tour, including Muir Woods and Sausalito. The tour cost $179 per adult (nine of us) and $169 for one child, and we even booked a hotel nearby the night before to make sure we'd be on time for our 9am start. We all met beneath the iconic Fisherman's Wharf sign, where Patrick was our guy! Patrick was knowledgeable, witty, and engaging--he kept us entertained with fascinating facts about San Francisco, fun trivia questions, and even handed out Ghirardelli chocolate as prizes. My man and I answered so many questions that we ended up with almost half the bag! Even though we were a bit hungover from pub crawling the night before, Patrick's energy kept us awake and involved. He thoughtfully included the three kids in our group, telling them to count Priuses on the street and quizzing them with their own set of trivia. Along the way, he pointed out some quirky facts, like there being more dogs than babies in San Francisco, and made sure everyone felt part of the experience. Patrick pointed out several billionaires' homes, as well as highlights like Chinatown and Japantown. We made a memorable stop at the Presidio and Fort Point for stunning views and photos of the Golden Gate Bridge. Patrick even volunteered to take group pictures for us and made sure we had time for restroom breaks. After crossing the Golden Gate Bridge, we made our way to Muir Woods. Though we only had an hour and a half--just enough time for my older siblings--my man and I left wanting more, wishing we could explore beyond the designated paths. The towering redwoods, some between 400 and 800 years old, were awe-inspiring. I'm sure there were even more breathtaking sights we didn't have a chance to see. Next, Patrick took us on a drive through Sausalito, pointing out popular restaurants and an old recording studio once frequented by celebrities. After dropping off a few tourists, he guided us to the starting point for our Alcatraz Tour and left us at Fisherman's Wharf for lunch. We felt a little sad knowing it was the last time we'd see him--at that point, we were on our own for the rest of the adventure. Although I've visited San Francisco many times--unlike my siblings--I still learned so much from the tour. We all had a great time, even my man who lived in the city for several years. While I initially thought the price was steep, by the end of the day, it felt completely worth it!

This tour was the perfect introduction to San Francisco! It gives you a great overview of the city…read moreby driving past many of the iconic landmarks in just a few hours, making it easy to decide where you want to come back and explore later. My tour guide was fantastic: friendly, knowledgeable, and full of fun facts, local tips, and recommendations that made the experience even better. I also loved that the group was small (about 8 people in the van), which made it easy to ask questions and actually see everything without feeling crowded. The three photo stops are short, but they're at excellent viewpoints and perfect for getting some Instagram-worthy pictures. As a solo traveler, I honestly can't recommend this tour enough. You get an incredible amount of value for the price, and it's a great way to get your bearings before exploring the city on your own. I'd recommend keeping notes of the places and recommendations your guide mentions so you can revisit them later. One thing that really stood out was the customer service. My original booking didn't meet the minimum group size, so I was moved to a different tour. Unfortunately, that caused me to arrive late, but the guide was incredibly gracious and made me feel welcome without any hassle. Whether you're traveling solo, with a partner, or as a family, I'd absolutely recommend this tour. It's one of the best ways to kick off a trip to San Francisco.

Caio was a great guide! This tour was one of my favorite parts of our trip! Saw all the things that…read morea big bus can't do and it was as so fun!

My son and I made a day trip to Alcatraz island and it was a very enjoyable experience. I do agree…read morethat it's a little pricey but if you spend a solid 2-3+ hours there, I think it's worth it. Pros: + The staff were incredibly kind and helpful. + Once you get on the island and go through the 5 minute orientation from the NPS ranger, you're free to roam about. + The audio-guided tour is actually REALLY good. It was my first time and I thought it would be cheesy but it was engrossing and informative. + Restrooms were very clean and not crowded (at least not the guy's restroom). + There are some truly AMAZING views of the bay. Bring a travel-safe camera. Neutral: ~ There's restrictions on food and drink (only bottled water is allowed in the majority of the park). So plan ahead. ~ San Francisco traffic is real and kinda sucks. Plan ahead for delays. ~ A good portion of the park is outdoors (which isn't a negative but means that it's impacted by the weather). It gets super windy so plan ahead and dress appropriately. Cons: - The price is indeed a little high. I don't think I'd go here all the time. Once every couple years is probably fine. - A friend told me that there's a LOT of bird poop around and they were right. It's not enough to impact walking but does detract from the experience slightly.

Poor Service Experience with Alcatraz City Cruises…read more I'm writing this review to share my experience with the company's customer service, specifically around their cancellation policy. We were excited to book a trip through Alcatraz City Cruises on 6/16/26. Unfortunately, a family emergency forced me to cancel our trip to San Francisco, including this tour. I cancelled through the confirmation link in my email on 6/19 -- well within the 72-hour window required for a full refund, since the event itself wasn't until 6/26. The website showed my reservation as cancelled, so I stepped away to deal with the family emergency. In my rush, I never went back to check for a separate cancellation confirmation email, since the site had already shown the cancellation as complete. That was my mistake -- but it led to a frustrating outcome: I was charged for the tickets on the day of the event anyway. I didn't catch the charge until I reviewed my bank statement at the start of the following month. I called four times and couldn't reach a live person. When I finally got through to a representative, my request for a refund was denied. I asked again for the decision to be reviewed, but the agent refused, saying they would not look into it further. I understand that not confirming the cancellation via email was an oversight on my part. But the website clearly showed the reservation as cancelled, and we never used the tickets. Given that the cancellation was initiated well within the refund window, I would have expected more flexibility from customer service -- not an automatic denial. Dissapointed in this company and would not book through them again. Unfortantely, they did come up as one of the recommended companies to book through due to other scams and fake sites, but beware

Our Vantigo Tour with Chad was the BEST way to spend our first day in SF! We hit all the hot spots…read morewhich gave us a better lay-of-the land for the remainder of our trip. The VW bus Lillie is a fully restored gem. The tour was a great mix of history, pop culture and humor all told by a life long local. Highly recommend and would even do it again!!!

Greatest experience, awesome views and details of area history. Highly recommended for a family fun…read moreexperience. Love the friendly customer services.

Better have a reservation and if possible fill out any waivers and forms online. We did not and it…read moretook almost an hour. Staff was friendly but the process was a problem. The max something is great for someone who has mobility issues. Staff was great and let us store a mobility scooter there. Plan your route before you go. Options made us pick wrong route and friends car didn't have GPS audio tour working. Again, staff was great and helped out. Good tour, expect long process and plan ahead.

My husband and I rented the GoCar E-Sport yesterday and we had a blast! As Bay Area locals we…read moredecided to be the ultimate tourists and take one of these for his birthday weekend. Customer service over the phone was great, the tour was awesome and we learned new things about San Francisco that we had never learned before. The views were STUNNING and the open air car was awesome. Bring a jacket, the day was perfect sunshine which is unheard of for San Francisco this time of year and I was still frozen at the end of our ride. There were just a few things that kept this from being a 5 star experience: Car condition: the breaks on this e-car literally SCREAMED each time we stopped. The car stopped with no issue, but it totally freaked us out - especially on some of the steep hills. Otherwise the car was in excellent condition and we only depleted maybe 10% of the battery in our 3 hour tour. Front desk staff: check in and out was easy enough, but the front desk staff were realllllllly indifferent. They also talked like auctioneers, crazy fast. They showed all of the folks in the office this map route and talked at the speed of light. Now, we knew about 40% of the stops we would take and still got confused. How on earth are tourists supposed to understand this map direction situation. Seriously, the company would be better off instructing the front desk to say "your car will guide you through this map" than to try to have them explain where people are going. Or at least tell guests that "this seems like a lot, but you have a map in your car and the car will guide you, we are giving you this info so that you have some of the locations in your mind". Tour Guide/GPS: the GPS/Tour Guide storyline sounded like it was for the yellow car only. There were a few times that we were thinking, this can't be referring to our car. For example, there was one steep hill decent that we were going to go on and the GPS/Tour Guide said "I'm only designed to go 25 mph, so take care down this steep hill" we couldn't tell if we were only allowed to go 25 mph or if this cars speed was capped at 25 mph, but the website says that the top speed is 80 mph. Also, we were told that this car can go across the Golden Gate Bridge and the GPS said several times that it is not allowed to go on the bridge. Overall, we had a wonderful time, the GPS worked the entire time and we learned new facts about SF and saw new things that we hadn't noticed before. We also got MANY compliments on this car and almost every group that saw us said that they want to take this car out while on their trip. This was an awesome experience and we will bring family/friends here when they visit for amazing views of the city.

Had such a great time on the Mission District food tour! It was the perfect way to explore the…read moreneighborhood while trying a ton of delicious food and learning more about the history and culture of the area. Chris was awesome -- super friendly, knowledgeable, and genuinely made the experience fun for everyone. He had great recommendations, kept the tour engaging, and did a great job sharing interesting stories about the Mission along the way. You can tell he really enjoys what he does! The food was fantastic, and I loved getting to try places and dishes I probably wouldn't have discovered on my own. The tour was well-paced, organized, and had a great mix of food, history, and local culture. If you're visiting San Francisco or even live here and want to experience the Mission in a different way, I'd definitely recommend this tour. Ask for Chris if you can -- he's the best! Definitely worth it!

The mission tour was fantastic! Chris was knowledgeable and so fun to be around, not to mention the…read morefood was amazing! Will definitely be returning

I had a wonderful North Beach tour with Mr. Kelly. He is incredibly knowledgeable, kind, and funny,…read moreand he made the entire experience so enjoyable. He shared so much interesting history and took me to many beautiful hidden gems that I probably would never have discovered while traveling on my own. I was lucky to have such a personal, one-on-one tour with him, which made the experience even more special. It was truly one of the highlights of my trip to San Francisco. I will definitely come back and would love to take another tour with Mr. Kelly!

I went on the Civic Center/City Hall tour with Michael, and it far exceeded my expectations. There…read morewere 8 of us and most were locals with some knowledge of the area but we all walked away with tons more fun facts (e.g. Marilyn Monroe and Joe DiMaggio got married in City Hall) and history (the poor decisions of Admiral Funston). There were lots of weddings and pictures of huge quinceniera dresses all around us, and bumping into the SF mayor!

This was a good tour, and the woods were so incredibly peaceful and really helped me remember how…read moresmall I am in this great big world. Those trees are massive! The women's restroom at the entrance of the trail is disgusting. There was literal fuzzy mold on the wall under the sink, used toilet paper all over the floor...it didn't appear to have been cleaned in weeks, at least. For the first time, I felt like I needed a hazmat shower after leaving there, and I say that after traveling across country and using countless public restrooms! The toilet paper is like wiping with a snowflake so you have to use a ton just to dry off the undercarriage.

My husband used to live in Santa Venetia, during his 5th through 7th grade, and we were taking the…read moreroute when he used to ride his bike to MUIR WOODS. With that said, I'm just reviewing the VIEWS to Muir Woods, by car, since that's what we did! There were a lot of twist & turns, roads with beautiful new homes (that weren't there before) & gardens! Awesome views along the way. We drove for over 1 hour, and we were trying to follow the path, when he was a boy. That was some adventure for him, and for us in our car . . . and he was able to find his way back home. If he had done that today? He would sure gotten lost without a GPS!

Lisi was a fun and engaging tour guide. We are SF locals, but often go on ghost tours in other…read morecities. We decided we should do one in our own town for the hell of it. We enjoyed the history tales around the gold rush, earthquake, and Chinatown, mixed in with fun horror stories. Also a fun evening out for our two pups, who got to join along. Well done.

Really entertaining evening with great guides who kept it engaging and just the right balance of…read morespookiness. We learned a lot of SF history too.

I had my relatives from Germany and wanted them to see most of San Francisco without having to take…read moreour car rental out of the Mark Hopkins garage and having to hassle with parking. We looked at different options and decided to rent a Lucky Tuk Tuk for 6 people. We had Meera as our tour guide. Since we lived in San Francisco for 25 years we knew the best spots. She covered everything and more. We also enjoyed the heated seats and blankets since it was a chilly day. I highly recommend Lucky Tuk Tuk. You will not regret it.

Our family was in San Francisco during Christmas Break and we booked the Tuk Tuk really not knowing…read morewhat to expect and my family and I had such a blast! Edith was amazing I would highly recommend her! Edith continually fed us nuggets of the city throughout the tour and we learned a ton while having a great time in the Tuk Tuk. We will do this again on our next trip! Changa we appreciate all the fun memories you have given our family for many years to come you are absolutely amazing! My kids have talked about this tour so much with friends/family. Cant wait to do this again!