So many choices it is hard to choose. Really a great experience. A wonderful experience.read more

I had a really nice time shopping here and I found some really cool stuff, but I felt a little…read moretaken advantage of. I should have looked up the items I was buying before I did because now that I'm home and going through my haul I'm noticing that she charged anywhere from $5-40 more than what I'm finding on sites like ebay. Additionally, a couple of the things I was sold have stains or other damage, but I was still charged an inflated price compared to online listings which doesn't make much sense to me. She's open to discussing prices, but I just trusted her because she had been so friendly and I don't know much about vintage fashion, and in turn I think she saw the opportunity to take advantage of someone new to the vintage world. Overall, I recommend to those who are knowledgeable on vintage fashion, brave enough to haggle, or willing to spend a bit.

Beautiful shop of wonderful gift or home items. A great place to find that special item or items…read more Worth the trip!

Lovely store with so many nice treasures for gifts or a treat for yourself. Beautifully arranged…read more And good prices. I always find something there. And the owner is very nice and very accommodating. Highly recommend.

This is a great store with great service and great prices! Todd was wonderful. Slightly damaged,…read moredent and ding, great quality at great prices.

Love Renee's Unique Boutique!! The shop is so charming and I love the variety of clothing and…read morejewelry! The clothes she sells are high quality and it's nice to find items that are different from everything you see at the mall. Renee is also very friendly! She makes you feel so welcome from the moment you walk thru the door!

I visited this store Week of October 19th. I also visited Northeast's Factory Direct store in…read moreEuclid, Ohio October 26th, findings ok. I returned to the Maple Heights store October 26th albeit difficult to find. I was initially greeted by a baseball cap, non mask wearing employee. He showed little interest in my needs and request. After making a short tour of the items on the floor, the baseball cap, wearing employee came over and answered a few questions. Once i picked several pieces of furniture was interested in purchasing I asked for a pricing total upon which time I attempted to negotiate what I felt was a fair price. The baseball cap, wearing employee appeared to angerly reject my offer. I pointed out a obvious problem with one item and the employee again expressed anger as he jerked open a dresser drawer. I had more questions and Mr Baseball, Cap walked away. I left the store and called back later asking for a manager. I was told the manager would be in the office on Tuesday, October 27th after 10:00 Am. The person who answered the phone says his name was Tommy and the manager's name Tom. I was unable to reach Tom on Tuesday the 27th. The ole Ignore, let the answering service, leave a message, smoke screen and mirrors deal. No worries, after leaving The Maple Heights store I stopped by nearby Value City Furniture, purchased furniture items W/delivery. Done Deal. No more Northeast Factory Direct in Maple Heights. That's my story and I'm sticking to it.

This is the only furniture store in the state of Ohio that went out of there way to help my friend…read moreget the furniture that she needed. I'll spare you the details, but she spent the better part of a month looking for a sleeper sofa, and no one was accommodating to her needs. No one, except for Northeast Factory Direct Outlet. IKEA is not the move. No. The move, again, is Northeast Factory Direct Outlet.

Wonderful business with all the style, charm and generosity imaginable. Very creative and…read morereasonable - unique gift items. I consider it the only REAL home grown business in the area, with a map showing the locations of the contributing artists across the country. You'll love it.

Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

Avoid doing business at this store. This is a store that cares nothing about customer service…read more Having owned a store myself and being very conscious of customer service, I am appalled at the customer service at Cleveland Lighting. After ordering thousands of dollars of lights over a year ago, we found ONE lighting fixture that fit our needs better for our dining room in an another store. So, we asked to return a BRAND NEW, UNOPENED fixture in the box for a refund. They insisted on a 25% restocking fee. This is outrageous. This is just a way for them to make more money on their lighting fixtures for doing absolutely nothing. They could care less about building any customer good will for any future lighting purchases. They obviously care more about making a buck than pleasing their customers. Yes, it was stated there would be a restocking fee but seriously? 25% ?? You spend thousands on fixtures and there is no room for an exception at times? You can be sure that I will make sure that anyone that asks me about purchasing lighting fixtures I will tell them of the poor customer service and will steer them to another store. One that actually cares about their customers.

Great store with great selection (Middlefield is much larger) Store hours are incorrect in many…read moreplaces online and only complain, Chesterland location closes up early sometimes which is very inconvenient.

Great store, have bought several firearms and ammunition. Always good prices. Have used to ship…read morefirearms and special order items. Manager is great to work with. Always some good deals on used guns and consignments. Great place to stop at.