Cancel

    Open app

    Search

    Hit The Spot Carpet Cleaning

    4.8 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Hit The Spot Carpet Cleaning

    Carpet cleaning

    Re-grouting

    Grouting

    Hit The Spot Carpet Cleaning Photos

    You might also consider

    Recommended Reviews - Hit The Spot Carpet Cleaning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Sonya M.
    177
    733
    1428

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hit The Spot Carpet Cleaning

    You might also consider

    CSI Absolute Clean

    CSI Absolute Clean

    (89 reviews)

    Jefferson Park

    They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

    I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.

    The Grout Medic of  West/Southwest Chicagoland - Before regrout & recaulk  shower has a LOT of moldy grout.

    The Grout Medic of West/Southwest Chicagoland

    (94 reviews)

    I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

    The grout medic couldn't be more disappointing with their service. Joe was a terrible salesman and…read morecould not honor the proposal that was laid out. The proposal had the following written down: "remove existing caulk and loose crack grout in seams as necessary". Their job was to remove old existing caulk and lay down new caulk. When the technician arrived, he said that none of the old caulk would be removed prior to the new caulk being applied. He was simply going to caulk over existing material. I immediately postponed the project and contacted the project rep (Joe) for clarity. I've had caulk jobs completed in my old house in the past; never once did they suggest that this was acceptable practice. Old material has to be removed prior to laying down new silicone. For a company that specializes in these types of projects, I was shocked that Joe was vouching for the technician. He was unprofessional, agitated, and made it sound like it was my fault that I was adhering to the proposal that he laid out. Do not do any caulk jobs at this company. I wouldn't recommend them to anyone who wants a job done right. EDIT (11.30.25) Since Joe (or whoever else) is choosing to incorrectly describe a situation they were not there for, I'll reiterate the following: -Pete, the technician who was present, HAD ABSOLUTELY NO INTENTION OF REMOVING ANY EXISTING CAULK. HE SHOWED ME EXACTLY WHAT HE WAS GOING TO DO WHEN HE APPLIED THE NEW CAULK DIRECTLY ON THE OLD CAULK. I EVEN SAID THE FOLLOWING BEFORE STARTING: "MY DAUGHTER IS SLEEPING RIGHT NOW, BUT YOU CAN START UPSTAIRS FIRST, SHE PROBABLY WON'T WAKE UP", TO WHICH HE REPLIED "OH DON'T WORRY, THIS WON'T TAKE TOO LONG. I WON'T BE MAKING MUCH NOISE AT ALL, IT'LL BE OVER PRETTY QUICK". I've removed caulk in the past, and it is not a quiet job. It takes elbow grease and effort to remove old caulk (hence why I made these statements about my daughter sleeping in a room across the bathroom). -The color caulk statement is completely inaccurate, as I told them multiple days in advance that I wanted mapei avalanche to be the color (see attached e-mail). There was nothing to discuss on the day of the job as it relates to the color. There was nothing to sample, as everything had been picked already. -I asked the technician point blank: "ARE YOU NOT GOING TO REMOVE THE OLD CAULK?" He replied with "NO I AM NOT. WHAT WOULD YOU LIKE TO DO THEN?" I followed up with the statement "LET'S HOLD OFF FOR NOW UNTIL I CONTACT JOE ABOUT THIS, BECAUSE THE CONTRACT SAYS SOMETHING DIFFERENT THAN WHAT YOU'RE DESCRIBING." They are trying to make it sound like I wanted to waste MY time and their time the day after thanksgiving. Trust me when I say this, I've never had to ask a contractor to leave my house for a job prior to this. I don't gain anything by "lying". I don't gain anything by them not finishing the project. I shifted my entire schedule to make this happen. I was extremely disappointed they did not honor their agreement, as this pushes the project timeline back even further. -Since we're talking about inconsistencies, here is another one: the technician mentioned that the weep holes in the first floor shower SHOULD NOT BE CAULKED. Joe, the rep, said the COMPLETE OPPOSITE when he came by for the original estimate. The tech looked at me flabbergasted by these statements that Joe made. Again, this is another example where they weren't even on the same page at all. Even now, I don't know who is correct on this matter. They talk about "being in alignment with NTCA practices", yet they aren't even in alignment on this particular issue. I am laying down the facts and have the evidence to support my statements. This isn't hearsay.

    Hit The Spot Carpet Cleaning - carpet_cleaning - Updated June 2026

    Loading...
    Loading...
    Loading...