Vents were cleaned but rooms afterwards were not, lots of debris on the ground and the vents were…read morenot properly installed afterwards. Given the price I'd expect better results. I will say they were quick to respond to my inquiry and I was able to get vents cleaned quickly, just had some inconveniences afterwards.

Sai Air Comfort was amazing. Maica said they were all booked until 3rd week of December, but would…read morecall me if anyone cancelled. She called back in about an hour to schedule me between 12- 3 on Thanksgiving Day. After another cancellation, MJ called to fit me in 10:30 (even better). MJ and Jesus were very professional sliding shoe covers on at the door. They cleaned my dryer vent in about 15 minutes with a power cleaner. They showed us the horrible debris that was extracted from the vent. An estimate was sent in advance so I would know the cost exactly. No holiday charge, no service fee, just a flat $168. I will be calling annually for a cleaning.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

Great service. The tech even gave me suggestions on air filters and told me I was honestly spending…read moretoo much on the ones I have. This piece of advice alone would make me recommend this company to others.

Just had PT Duct Cleaning clean all ducts and dryer vent in my South Barrington home. The…read moretechnicians, Hubert & Greg, arrived on time, were extremely professional and did a wonderful job at a very reasonable price. They reviewed the process and procedure with me thoroughly throughout the process and thanked me for my business when the job was done.

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Super friendly, communicative and prompt in scheduling and completing our dryer vent cleaning…read more Thank you!

I got a quote for vent cleaning around the entire house including dryer vent cleaning based on my…read moredescription/request. The process to hire them was simple and the quote was reasonable and upfront. They listed all things they would do and completed the tasks on scheduled time as confirmed.

E.R. Air was superb in every respect! We had searched all over for a duct-cleaning company that…read morecould reach our 3rd/4th floor broken air vent and clean out the birds living inside which were keeping us from using our dryer :( When we found E.R. Air, they came out the same day with their bosun's chair, and got it all done, very professionally and for a reasonable cost (they could have charged more as we were desperate!) The team, Jorge, Julio, and Ray were great. We will use them again and tell our friends. Thank you E.R. Air!!