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    hitchcock road animal services

    1.8 (5 reviews)
    Closed 1:00 pm - 5:00 PM

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    Salinas Animal Shelter

    Salinas Animal Shelter

    3.8
    (21 reviews)

    The staff are caring, kind and helpful. I was able to volunteer and this led to an adoption. We…read moreadore our pup and she's been the best addition to our family!

    The good: I mean---- it's an animal shelter! They take in strays and tend to hurt and abandoned…read moreanimals-. That's wonderful!!!! The animals seem well cared for and healthy. The ugh : Every time I am here I cannot see the animals for some reason. I have rarely found a helpful, friendly face at the counter. You have to check in and stand outside and wait for them to let you in. Even when no one is there, they take their time letting you in. I don't want to play into classic government employee stereotypes but they give off suspicious and unhelpful. They ask why you are there-- if you say you just wanna say hi to the animals-- you know just see some cute animals and give them some attention they seem deeply mistrustful of your visit. Last week we went and DID want to adopt (2) cats. We were there at 3:50. They close at 5. There was no one out front but we did the tedious QR code and stood there for a long while. Finally we just opened the door and peeked in. The 2 women there were visibly annoyed that we did this. There was no one waiting inside or out so why make us stand outside? We felt like this was some weird power dynamics thing. Vibes were OFF. They said it was too late to see the animals. We asked why when they were open still for a whole hour. They said they needed to tend to the animals. We didn't say anything but we thought --- then if you are essentially closed to the public, why does the sign say differently? It's not exactly a place that is on the way to anything, so we made a special trip out there. We asked if we could just look at the animals. We knew what we wanted: a bonded pair of senior cats to start our new cat fam because our older kitty just passed away. They said no, that we could only see animals until 4. I didn't say--- but thought-- well if you hadn't made us stand outside for 10 minutes we could've seen the animals. Bottom line from us: 1) deeply unwelcoming; 2) weirdly overprotective (and not in an I-adore-animals-way- more-like-it's-my-house-manner); 3) you have lots of animals- do you want them adopted or not?!?!?

    Monterey County Animal Services

    Monterey County Animal Services

    3.4
    (25 reviews)

    I write this review as I watch her fall asleep close to me. She is absolutely beautiful in every…read moresingle way and it has been such a long journey for the lady and I in finding the right fit. I've been so swamped with so many things in life recently that I've just fallen behind in just about everything - especially reviews - BUT now that I cannot really move without causing more delay to her adjustment here in her new home...time to write an inspired review. First of all, thank you so much to Patty and Barbara for having been there for us through the endless visits we have had here. They have been such a wealth of knowledge for us to tap into and been so patient with us. In fact, they made it their goal to help us find the right fit - recommending particular kennels after getting to know us. Sure enough, we found her. You see, we aren't picky. BUT we are first timers who figured that the most important part of this search was to BOTH feel a connection. We had to love him/her as much as he/she loves us back. Well, that's the thing: she displayed her choice without the slightest hesitation despite being so SHY. Unlike all the others we took out for walks, she kept indicating her love for us - in just about every dog way of doing so - and ignored the "gauntlet" and all the possible scents there were. So now as she sleeps right here beside me...I just write this review and thank this organization for what they do and for guiding us to this decision in the most patient and amazing way possible.

    Absolutely HORRIBLE experience with the ladies at the front. No compassion at all. I hope you're…read morehappy that you have ruined my entire 4th of July weekend. If I find out that poor dog was euthanized so help me. And I NEVER gave you permission to take a copy of my drivers license. Who puts a dog in quarantine for playing!!!! Survived Miranda's Rescue just to be put in another type of hell. Shame on all 3 of you.

    Pet Maintenance & Repair

    Pet Maintenance & Repair

    3.9
    (36 reviews)

    first off i highly recommend this dr jeff. his attitude and straight forward approach and listening…read moreto us at initial visit is what every fur baby parent needs. confidence in their vet especially a new vet office at that. I also was told ahead that their isn't a lot of workers so it was told me in advanced. I understood to mean not a lot of overhead that is why costs are cheaper here. As for me , it makes all the difference for me having my puppy's as my life line to be comfortable with a new Vet clinic and dr. my dogs weren't anxious at all at the initial visit. that tells me a lot! was told he needed a dental what that meant to me was teeth needed to be pulled not specified the details only that labs would be done and then i'd be contacted and to proceed from there... i had to call them was told was infection and yes teeth and ok for surgery . nothing abt a cleaning at that point but apparently that was a issue with insurance little issues with payment later on. Once I found out my ins wasn't going to pay needed records from elsewhere , I provided ins co and vet clinic... with records i was then sent a email stating how much ins co was to pay! we proceeded with scheduling surgery for my pups dental! after surgery we submitted claim to ins for the thousand dollars to pay clinic directly and they denied! I then had to dispute and for that they needed detailed surgery notes from vet clinic. with the help of staff and dr we got them the notes etc... at that point ins as only willing to pay 400$ total disappointment End result was we paid our deductible to clinic after ins was able to pay the remainder of what ins refused and the dr gave a discount . What matters most is my puppy is home with me and recovering . I suffer with anxiety and my dogs r elder years now only stress caused was that my insurance wasn't being cooperative after having puppy insurance since they were born. i carry two insurance policy's for them and either wanted to pay a dime! Thanks to Ashley dr jeff and andrew working with one insurance for details of surgery i at least for ins to pay a tiny amount.... in reality i have proof they sent me a hard copy stating they were paying $1,000 and did not! after we paid our deductible ... this clinic in my opinion handled it the best they could and offered me a discount thank goodness. I'm incredibly grateful for the communication i received for them helping me in this case it was giving me a clearer picture of what not to buy pet insurance for going forward having elder puppy's .... we purchase as emergency's as babies and expect they will cover as they age not realizing there is stipulations for elder dogs i'm better off saving a savings for my dogs from the start. lesson learned. thanks again to the staff at pet maintenance for the extra help with my pet insurance it was appreciated ! I should not have had to go thru what i went thru with insurance companies for them to both deny me having records and all! i recommended his facility just make sure to have good communication always not just with this business but in life! that's the only way any thing will ever get done and fairly. kindest regards and thanks to dr and staff . My respects, corina lacanlale xoxo from copper puppy thanks u too

    Not Here Happily Gonna Euthanize My Poor Cat KILO..!! Fortunately The Vet Said He Had A Bladder…read moreBlockage And Needed Surgery, Catherization, Meds, 3 Night Stay Etcccc..!! Thankfully I Seen A Financial Aid Assistance Flyer On Their Counter Top And Took One And Called Peace Of Mind Dog Rescue And They Agreed To Donate $500 To His Surgery And Care..!! What A Blessing..!! I And KILO Are Very Grateful For The Dr. And They're Entire Staff..!! THANK YOU ALL..!! ‍

    hitchcock road animal services - animalshelters - Updated August 2026

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