Staff is very friendly, I love the services i get there. I've done two small areas for lazer hair…read moreremoval and have seen good results.

I've been a loyal client here for three years -- but after today's experience, I won't be coming…read moreback. Two weeks ago, I had my lips dissolved with my preferred specialist, Monica, and booked a refill appointment for October 4 at 12pm with Kelly (since Monica was out of office). I started my commute from NYC to the Verona location, but found it odd I never received a reminder -- so I called, only to learn that my appointment was never actually booked, despite scheduling it over the phone 2.5 weeks ago. They managed to squeeze me in later in the day with Megan. However, when I arrived just five minutes past their 10-minute grace period (after calling ahead to let them know I'd be slightly late), I was told I had missed my appointment and the most she could offer was a conversation -- not the actual service. I found this incredibly disappointing and frustrating, especially given the effort it takes to travel from NYC without a car, and the fact that I've been a loyal client for years. It's unfortunate to end things on this note, but I can no longer recommend Montclair Rejuvenation Center after today's experience.

Communication. If the doctor is out of town on vacation and…read morehad booked appointments, do better to contact the client. We (my sons and I) drove from Hillside to get there. No one else as available to see us. We never returned after that. Very disappointing

Upon arrival, patients must wait in their car and send a text notification to a designated phone…read morenumber. As soon as the office is ready for you, staff will come to your car and escort you in. You must wear a mask. I usually arrive a few hours before my appointment time, so I have no complaints about wait times. I first became a patient of Dr. Downie 16 years ago when I was living in NJ and her office was at another location in Montclair. I needed a doctor who specializes in the treatment of African skin, which easily scars and hyperpigments. A few customers in my hair braider's shop recommended her. Dr. Downie successfully treated my melasma because I have not since had a recurrence. Dr. Downie is both my medical and cosmetic dermatologist. I drive over and hour and a half from Eastern Long Island to see her. She has performed on me many cosmetic procedures, which beautify my skin. I use the skin and hair products she recommends. My scars have reduced significantly, and my hair is now growing like wildfire. I have never received more compliments from strangers about my image. All staff are friendly and professional. I will continue patronizing Image Dermatology because of the stellar treatment that I get here.

Jessica was amazing for botox. It was my first time here, definitely would come again.read more

They sent me a text the night before my appointment to cancel. I had two services booked. They…read morewaited until closing time to cancel the appointment instead of having the respect to call me. This is the SECOND time they messed up my appointment. The first time they "lost" my appointment and had to send me to Short Hills because of their mistakes. Still waiting on a phone call to reschedule. They took my credit card information for the appointment. I guess they just don't care??

I've been seeing Claire for over a year, and she has been absolutely amazing. She is incredibly…read morepatient, professional, and always makes me feel comfortable during my appointments. She takes the time to explain everything and lets me know before she starts working on more sensitive areas, which I truly appreciate. Her attention to detail, kindness, and ability to make the experience as comfortable as possible are unmatched. I always leave feeling well taken care of. If you're looking for someone who is knowledgeable, caring, and exceptional at what she does, Claire is the one! 10 out of 10 -- chef's kiss! Highly recommend!

Vivie is absolutely wonderful. She always handles my appointments with so much care and truly wants…read moreto make sure I have a good experience every time. I feel like I come in and leave knowing exactly what's happening during my appointments and how to care for and maintain my laser afterwards. And she's really just such a gem overall! I look forward to seeing her every appointment and know I'm in good hands.

I've been coming to this place for many years and cannot recommended them enough. The staff here is…read moreextremely courteous and helpful. I've had many different technicians over the years, some better than others but all of them are professional when doing the treatments. The front desk staff in particular provides great customer service and are very easy to contact when I need to schedule or reschedule an appointment. I've had laser on most of my body and now I only need to go every couple of months for maintenance since some areas do grow back due to hormones. They use Cynosure laser and this has been very effictive for my skin. Getting laser was the best investment since I really don't ever have to worry about shaving anymore. They always have different promotions available so the prices are reasonable. I highly recommend this place if you're interested in laser hair removal.

Waited weeks for a consult that could've been a phone call. I listed the medications I take at the…read moretime I booked my consult, however they waited until I came in to check if any were photosensitive. One is, so I can't even book until I provide a doctor's note. I could've done that weeks ago, and I would've just bought a 50% off package with the holiday deals and booked my first session if I didn't need to first come in for a 3 minute consult. The front desk staff was nice (though I have no clue what their names were because no one introduced themselves) and I was seen on time, so two stars for that, but three stars off for wasting my time. I've been preparing for weeks to begin laser treatments - no waxing, no sun, only shaving, etc., and now I'm unsure whether I should bother going back or find a different provider. UPDATE: Following my consultation, I received an email soliciting my feedback. I provided it and expressed that I had a poor experience during my consultation but remained interested in purchasing a package and working with a different specialist. No one acknowledged or responded. It now seems I'll be purchasing services elsewhere since Laser Spa doesn't care enough to earn my business with a simple response to an email. The location really is convenient and I prepared for many weeks for the treatments, so this is highly disappointing.

I left my visit with Paola with an immediate confidence boost. I was struggling with breakouts and…read moreclogged pores from the summer when I decided to reach out and book a facial, one of the best decisions for my skin. After months of dealing with my cheeks, Paola was able to clear my pores within 1 visit and leave me with advice to maintain my beautiful new skin. I returned to her 1 month after my facial for a ViPeel, super excited for those results. Looking forward to our future services.

Arrived and was greeted by an array of colours, and a welcoming atmosphere. The service itself was…read morevery professional as well as efficient. I received an acne facial, and despite few experiences with treatments in the past, the process was gentle and yet extremely effective. Paola is an angel and the sweetest person. I love how clean and relaxing the environment she keeps as well as covid safe.

The place is very spacious and clean. I had the lymphoma massage and although I was in so much…read morepain she was very gentle and made me very relaxed. I walked out feeling good about my experience and will be back in a few days

I found out Katica's through a Groupon deal and I'm so glad that I did! Don't be fooled by the…read moreoutside, looks can be deceiving. This place is much bigger on the inside than it appears on the outside . Any nervousness I felt immediately disappeared the moment I stepped through the door. The colors are warm and inviting and the smells are invigorating. Isabel takes her time, she's experienced, knowledgeable and very pleasant. I look forward to my next service with

Love this place. Convenient. Clean. Pricing are good. And Dr Hardik is the best!! Highly recommend!read more

Dr. Soni is knowledgeable and great! I get laser picosure tattoo removal. Dr. Soni does not…read moresugarcoat things just to make a buck. He tells you things in the spirit of honesty and leaves you to decide if you want to go through with it. That right there gave me very good vibes. I took a break from getting tattoo removal for a few years because I needed to handle family and financial issues, but I definitely plan on going back. The pricing is also very fair! I highly recommend. Thank you guys for all you do. -Brendan N.