Cancel

    Open app

    Search

    HL Serenity Spa

    3.7 (32 reviews)
    Closed 10:00 am - 9:00 pm

    By appointment only

    Services - HL Serenity Spa

    Therapeutic massage

    Reflexology massage

    HL Serenity Spa Photos

    You might also consider

    More like HL Serenity Spa

    Recommended Reviews - HL Serenity Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I have never written a review in my life, good or bad but this was so awful I felt like I had to. If I could put negative stars I would. When I got there she started to put the eye pads on and was having difficulty and my eyes started to involuntarily blink and she mentioned how sensitive my eyes were. Well no, my eyes aren't normally sensitive but when you poke around at them and keep taping and retaping them then yes, they're going to be sensitive. But that wasn't even the issue, I've gotten my eyelashes done more than 50 times before and I understand sometimes the eye pad goes on easier than others. It was when she started to do my eye lashes that began to worry me. She went on to tell me how long my natural eyelashes are and that I have so many but it wasn't a compliment, you could hear the worry in her voice. More than several times lash technicians have asked me if they could take pictures of my lashes for their instagram because I have so many lashes and the outcome looks so full and glamorous. She continues to do my lashes and is pulling at them, pinching my eyelids and I can feel her pushing the tool down every time she leaned over to get a new lash and not paying attention to what she was doing with my eye. As she continued to do my lashes she told me next time I should just put mascara on because I have too many lashes to start and that she hopes she finishes by 1pm....she started at 11am. Normally when I get my eyelashes done, it takes an hour, an extra 5-10 minutes if I'm getting them super flared or something for a function. Every time and I mean every time, I've ever gotten my lashes done I'd actually fall asleep because it's soothing and relaxing except this time I had her tools digging into my eye with one hand and her arm leaning on my head as she leaned over to get each lash. When she "finished" the right eye, she asked me to open my eye because she needed to see something. Well she hadn't put a fan or anything on it yet so when I opened it, it burned immensely and started to tear. I asked for the fan to hold on it and she began to take the eye pad off, for what reason I have no idea. She then begins the other eye and is doing the same thing as far as hurting me. I have never had a worse eyelash experience in my life. This was completely awful. She kept telling me the tools weren't working because they were sticking together and I felt her ripping eyelashes off the top of my eyelid because they kept getting stuck. When she finally finished, I got up to look in the mirror and there was glue everywhere in addition to the fact that I can feel them on my eyelid. My eyelids feel like they're being pulled and feel crunchy. It actually hurts to close my eyes because she put so much glue. I went to talk to the person who owns the place and she don't even know what to say to me. She was not helpful and she kept trying to take care or other people who kept walking in who happened to be all men getting a massage. She kept answering the phone and telling me to wait. At one point I told her could she just ring me up so I could leave and she had the nerve to tell me to be quiet that she had other clients. This is the absolute worst place to get your eyelashes done. I could even deal with a snotty or nasty customer service as long as my lashes came out nice but they are honestly terrible and hurt. This is my first and last time ever coming here and I'm just happy it wasn't the first time I ever got lashes done because I would never get them done again based off this experience. I'm telling you DO NOT GET YOUR LASHES HERE!!!!!

    Worst lashes ever

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa M.
    4
    141
    288

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Debbie T.
    222
    44
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jamie C.
    116
    11
    1

    9 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kailee A.
    501
    34
    7

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    One of the best massages and reflexologies I've ever had! It's not a fancy spa, but it's quaint. I'm definitely going back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - HL Serenity Spa

    Review Highlights - HL Serenity Spa

    Julie is very attentive to your needs and knowledgeable about all the areas of massage therapy and the other services they offer.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Massage Therapy 5,614 times last month within 15 miles of this business.

    Verify this business

    Coccolami Nails

    Coccolami Nails

    3.9
    (37 reviews)
    2.4 mi
    $$

    Based on all the positive reviews, I have been wanting to go to this salon for months. I'm a mom of…read moretwo very young children and save getting my nails done for special occasions. I don't have the time or financial means to go on a regular basis. Last November, I had a family wedding so I finally had the opportunity to try Coccolami. Unfortunately the day before my appointment, my daughter was diagnosed with RSV. I called the salon as soon as I found out to reschedule my appointment for two days later, I really wanted to try the salon and was hoping she would be a little better or I would have childcare for the time of the appointment. Unfortunately, the next afternoon my daughter still required nebulizer treatment so I ultimately needed to cancel. I cancelled the day before my appointment. Since November, I haven't gotten my nails done. I have another wedding coming up so I thought now was my chance to try the salon. I called about two weeks prior to when I wanted to go and made an appointment. About 30 minutes later, I received an email that my appointment had been cancelled. I called the salon to find out why since I hadn't been called or told why. The woman who answered said it was because of my history of cancelling my appointments, upon telling her the circumstances of why I had to cancel my previous appointments, she was rude, demeaning and chose to berate me on rescheduling and then cancelling and thought I would cancel again so didn't want to take my appointment. She didn't want to even give me a chance. I honestly felt sad that I was treated this way, I was sad for all moms and I was sad that a primarily women focused business would choose to treat prospective customers like this. They could have called me to ask if I would make it, they could have followed their own policy and if I did cancel again, charge me. But instead they chose to berate me for taking care of my child over running to my nail appointment. Very disappointing customer service and I hope no one else gets treated this way from any business.

    A friend of mine told me about Cocolami Nails a few years ago and I haven't looked back! Sandy the…read moreowner and her staff are very professional, detailed oriented and fantastic at what they do! I am always happy with my nails when I leave. My daughters also love the manicures they get there. Any time that I have had a special request they "nail it" (LOL)! The salon is always very clean and relaxing, it's not one of those crazy loud nail salons. I 100% always recommend Cocolami Nails to my family and friends.

    Photos
    Coccolami Nails
    Coccolami Nails
    Coccolami Nails

    See all

    Glaminator Beauty Bar

    Glaminator Beauty Bar

    4.8
    (44 reviews)
    3.3 mi
    $$

    Great spot for all services! I recently got my hair and makeup done here for my bridal shower, and…read moreabsolutely loved it. My guests couldn't stop asking me where I went. The inside is decorated very cute with a sun floral wall and upbeat music! Really like this spot and highly recommend it!!

    I decided to book here for an upcoming wedding. My experience was okay. My makeup artist was…read moreextremely friendly and in the end I think she did a good job. At the beginning she asked if I wanted lashes, and I agreed. Towards the end of my appointment, she handed me the mirror to check on my makeup. I pointed out a few things, which she fixed and at that point, I was happy. When I went to pay, my artist mentioned to the person at the desk the lashes. And when they stated the price, it was $20 higher than I was originally anticipating per the pricing online. They asked if I wanted a receipt, I said yes to check it but they only handed me the credit card slip. I asked for the itemized receipt and the lashes were an extra $20. At no point did the makeup artist mention the up charge and I was a little taken aback. A friend of mine came in after and I mentioned the lashes to her and she opted out of them. I was frustrated as I literally had lashes in my purse while sitting in the makeup chair. I wish I had the option to pay the extra fee instead of not being warned. I mentioned I didn't get my makeup done often so this wasn't something I was expecting and it wasn't listed on their website that lashes were extra when booking. I was really disappointed as I felt like it was done secretive instead of being open with clients.

    Photos
    Glaminator Beauty Bar
    Lobby
    Lobby
    Glaminator Beauty Bar

    See all

    HL Serenity Spa - massage_therapy - Updated August 2026

    Loading...
    Loading...
    Loading...