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    Hoag Hospital - Irvine

    2.8 (547 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    If you have been mistreated while admitted to this hospital (on a weekend) there is no Ombudsman or a Dept to help you.
    Lynnann W.

    Do NOT choose here if you want to heal in the expected timeframe. This began on a Friday evening. Was admitted via ER for excruciating pain and eventual gallbladder surgery. It took 20 hours to actually get the surgery with miscommunications on how to prep me which caused another delay; despite me writhing in excruciating pain. Once I was installed upstairs it didn't get much better. The layout has long quiet corridors with pockets that extend from it. These pockets contain 4 rooms, where the room doors face each other. So staff congregate in the pocket or in patient doorways to discuss/work. It's like grand central station. Super loud 24/7, sound echoes in the pocket and walls/doors have no soundproofing. Forget HIPAA privacy, I could tell you every patient's medical history, reason for being there, if they can shower ... at all hours. There was zero visible effort to be quieter or protect patients confidentiality. Zero chance of rest for recovery. Additionally, visitors have 24 hour access and they clearly don't care about other patients' needs or comfort. The care also faltered. Night nurse staff stated I couldn't have my regularly PCP described meds, was told nothing could be done until day doctor arrived and thus zero sleep which deeply impacted ability to recover. In the morning I was chastised for not being up and walking by Hospitalist Liao; yet for the previous 15 hours, I'd been tied to the bed by IVs, vitals' sensor, leg compression equipment and no one on the nursing staff had instructed me to this next recovery step or had facilitated it in any way. Frustrating and it led me to be there longer than should've been needed. Additionally, zero attention or concern in assisting with personal hygiene comfort. Nothing to brush teeth, face or body wipes to attempt cleanliness and I left with severely matted hair. Gross on top of my miserable experience. Sought administrative advocacy and was told there is no Ombudsman assigned to hospital. Wow?! Googled for their Complaint department but it's only available reg business hours. Absurd there is zero avenue for a distressed patient if not during M-F business hours; in a hospital, in an affluent community. What went right? There was enough manpower that your call button is answered in a timely manner. The food service functioned. Nurses Vilma and Yasmine thankfully are exceptionally experienced, compassionate and are the only reason I was able to improve enough to exit hospital; though after the typical timeframe for this surgery. In summary, if you have the ability to choose your hospital - Go Elsewhere! If you must be here, ensure you have an able bodied advocate present, as much as possible, to ensure your healthcare needs are addressed! To Hoag Business Owner: I did call the number on your generic response. No surprise that there has been zero communication.

    Trina D.

    I was scheduled to have a procedure at Hoag Hospital last month. It was a simple procedure with my doctor, who acted as the surgeon. Parking at the structure was fairly simple as it was free if you went to the self-parking area. They also offered complimentary valet too, if you needed it. I checked in at the appropriate time and a nurse came to get me from the lobby. I was given the standard hospital gown and socks to change into. There was a plastic patient bag for my clothing and valuables. My procedure had me going under general anesthesia so I met with the anesthesiologist and my surgeon prior to my surgery. I was asked a few questions before the nurse put the IV in my arm and the next thing I knew, I was being wheeled into the OR. The last thing I remembered was transferring to the operating table and the anesthesiologist letting me know that he started my IV drip. Then someone was calling my name and I woke up. The nurse explained my procedure went according to plan and that I had to get changed in order to be discharged. They had called my husband to get the car. While I was waiting in the lobby before surgery, I had noticed a lot of the staff walking by, were excited to see the cafeteria. I was a little confused because, didn't they work there? It turns out the cafeteria had just reopened on the day I was there, after being under construction for YEARS. The nurse and I had a little chuckle about it and when she brought my husband up to my little sick bay area, I told him about it. He thought we should check it out after my procedure. He said he saw an omelette station and a stocked pastry case. I was intrigued. However, the nurses were pretty strict about me leaving in my car with my husband after being discharged, so we never did get to check out the cafeteria. The nurses were really nice and my procedure went as expected. We were a little disappointed about the cafeteria, so I guess we will have to check it out some other day but that may never happen. The facilities were clean and nothing out of the ordinary happened, which is a good thing.

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    3 months ago

    Very good people and love the doctor's and nurse nurse Jessica was so great daring my surgery

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    2 months ago

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    9 months ago

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    5 months ago

    Super helpful and clean. All stuff is Amazon in ER and the hospital. Free enough parking space.

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    10 months ago

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    You made our day. Thank you for sharing!

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    Thank you for this feedback!

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    Thank you for your kind words!

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    Everyone I came into contact with was kind, helpful, and professional to myself as well as my daughter.

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    UCI Medical Center

    UCI Medical Center

    2.3
    (849 reviews)
    11.1 mi

    I attended a stem cell lecture here. it was very informative and brought up amazing ideas with ways…read moreto use and improve them. It was really fast pace and well thought out. the speackers all knew what they were talking about and were able to answer questions in a technical way and connect all their ideas into one big picture. While everything was amazing I do want to add that with some much information is such a small amount of time it was hard to comprehend a lot of it. but overall this was an amazing lecture that thought me alot about new and incoming innovations in the medical field and makes me curious what the future of medican will look like in the upcoming years.

    On Friday night, January 30, 2026, during an incredibly stressful situation involving my father's…read moreskilled nursing facility, the ER team at UCLA Medical Center in Orange stepped up in a way I will never forget. It was a busy Friday night, yet the staff treated my father with urgency, dignity, and genuine compassion. What could have been a chaotic and impersonal experience instead felt human and attentive. After we arrived, the ER team worked tirelessly -- not just medically, but administratively -- coordinating with insurance, social workers, and case management. When my father became stuck in the ER due to complications with his prior facility refusing readmission, the UCLA team did not give up on him. They continued advocating, communicating, and ultimately helped secure placement in a better facility after nearly a week in limbo. That level of follow-through meant everything to our family. I especially want to recognize Nurse Claire in the ER. Her kindness and humanity were extraordinary. She gave my father blankets, made sure he was comfortable, and even offered me blankets, food, and water during a long and emotional night. She cleaned my father up with such care and dignity. After 10 hours of uncertainty, she brought calm, reassurance, and genuine bedside compassion that I will never forget. I also want to thank Dr. Carson Dangberg for advocating for my father during a very unfortunate situation. His professionalism and willingness to step in made a real difference. In one of the hardest moments for our family, this ER team reminded us that healthcare can still be compassionate and patient-centered. We are deeply grateful.

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    Welcome desk at the Chao Family Comprehensive Cancer Center.
    Welcome desk at the Chao Family Comprehensive Cancer Center.
    UCI Medical Center
    Valet services at UCI Medical Center.

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    Valet services at UCI Medical Center.
    MemorialCare Orange Coast Medical Center

    MemorialCare Orange Coast Medical Center

    3.6
    (723 reviews)
    10.8 mi

    First time coming to this acute care hospital to give moral support to sister having an ablation…read moreprocedure done! This hospital provides both inpatient and outpatient care for health and medical services which includes an emergency care as well as surgical procedures. Staff from security check in and as well as other hospital employees are very pleasant and cordial in welcoming visitors !! I am really very impressed on such professionalism that I experienced here!!

    Warning worst hospital in OC!!! My dad was brought to this hospital by ambulance because he was…read morestruggling to breathe. He has heart failure, has been intubated before, and arrived with a severe case of pneumonia. He was shaking, gasping for air, and clearly very sick. His insurance usually doesn't approve extended stays at this hospital, but the doctor specifically requested that he remain because it was too dangerous to transfer him. So help me understand this... If he was too unstable to be transferred, why wasn't a room secured for him? Twelve hours later, he was still on a gurney in the ER. No pillow. Freezing cold. No food had even been ordered for him. He's a high-risk patient, yet he was left exposed in a crowded emergency department where he's at even greater risk of picking up another infection. Twenty-eight hours later, he finally got food... but he was still on that same ER gurney. This doesn't feel like patient-centered care. It feels like a business. If you acknowledge that someone is too sick to move, they deserve more than being left in an emergency room hallway for over a day. No family should have to watch their loved one go through this. If you have a choice, think twice before bringing someone you love here. This has been, without question, the worst hospital experience our family has ever had.

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    MemorialCare Orange Coast Medical Center
    MemorialCare Orange Coast Medical Center
    MemorialCare Orange Coast Medical Center

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    City of Hope

    City of Hope

    3.5
    (34 reviews)
    2.5 mi

    Warning for Prostate Cancer Patients: Lack of Preparation & Professionalism…read moreRating: 1/5 Stars I am a prostate cancer patient who recently transitioned to a PPO to seek care at City of Hope Irvine. Unfortunately, my experience with Dr. Jeffrey S. Yoshida was deeply concerning and did not live up to this institution's reputation. The Major Issues: Lack of Preparation: Despite transferring all my records, the doctor appeared not to have read my chart. He asked basic questions about my treatment (Brachytherapy/seed implants) that were clearly documented. Questionable Clinical Advice: He dismissed my concerns about PSA "nadir" timing for LDR Brachytherapy, claiming "they are all the same," which contradicts standard medical literature and my previous specialists' guidance. Professionalism & Privacy: I overheard the doctor making disparaging remarks about the "strange" patient he saw right before me while he was still in the hallway. This raised immediate concerns about how he discusses patients behind closed doors. Administrative Failure: I filed a formal complaint with City of Hope Patient Advocacy. They lost the complaint. I refiled a 2nd time and they called me in a day and promised a written response in 30 days. That time has now past and I have been ghosted. I canceled any future follow up with doctor and went to UC Irvine. The UCI doctor was spectacular. What a difference! Stay away from City of Hope. Bottom Line: If you are a patient who values a doctor who studies your history before walking in the room, I suggest looking elsewhere.My new doctor demonstrated professional immediately. He demonstrates better engagement and preparation.

    I took my wife to City of Hope in Irvine for her appointment and infusion and what a beautiful…read morefacility. The staff and quality of care are stellar. Joyce was the RN who assisted my wife with her infusion and was so professional, caring and knowledgeable. The experience was perfectly orchestrated and my wife was pleased overall. Highly recommended!

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    City of Hope
    City of Hope
    City of Hope

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    Joe C Wen & Family Center for Advanced Care - UCI Health

    Joe C Wen & Family Center for Advanced Care - UCI Health

    2.5
    (20 reviews)
    4.8 mi

    This was my first time ever going and I received urology Care at first when I went I was nervous…read morebut when I walked in to UCI health I start talking to the nurses and they reassured me that everything was going to be okay and I ask ed about the doctor I was seeing I asked whether she was nice and professional and they said yes and the doctor that I saw was Dr Olivia Chang and she was very nice and polite and she was very professional the nurses were right how about Dr Chang because when I was there Dr Chang was nothing but nice and she helped me and she asked me did I have any questions she understood what I was going through she reassured me everything was going to be fine and not to be nervous and I felt so calm and relaxed I received great quality Care while I was there and my office experience was excellent because I went for urology Care and everything what's good and thorough even the nurses were nice and I like the fact that everyone was polite and they were smiling and happy and they were talking to me and conversating with me I was so happy and belated because doctors that I went to in the past especially like for urology help they were rude and disrespectful but not doctor Olivia Chang he was polite sweet and she was understanding I am looking forward to going back to see her again in future appointments because like I said my office experience was wonderful it was calm relaxing the atmosphere was pleasant it was clean no one was rude everyone was polite and nice to me and I enjoy that and I enjoy my visit recommends UCI health to friends and family have a great place thing has great doctors and nurses two thumbs up

    Last night I was here again for another transfusion and to get my knee glued. Once again the care…read moreand staff were wonderful. Especially Jasmine who was so kind, made sure I was comfortable while getting a vein for the CT and for her kindness. Audrey once again was so pleasant and comforting. Mario did a great job handling my transfusion. Dr. Koda was fantastic finally getting my leg to stop bleeding. Dr Choi was great at explaining what was going on and had a great bedside manner. Carrie in Human Resources or something was absolutely wonderful and even wheeled me out to the car. My only negative is I had to use the restroom and a nurse came in and said she could use something on me when I was perfectly capable of walking myself. Then one of the nurses asked what type of cancer I had and I'm freaking out because I don't have cancer at all. It's because she told this nurse I did. I did not care for this nurse at all and she should gather information before speaking about something that not true. Aside from her everyone was fantastic and I'm so thankful for them all. Again I highly recommend this infirmary is the only one in OC I will go to.

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    Joe C Wen & Family Center for Advanced Care - UCI Health
    And this is a part of the lobby where you sit and wait for your transportation or a family
    And this is a part of the lobby where you sit and wait for your transportation or a family
    Therapist always hands on with so much patience, but enjoy working with my son

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    Therapist always hands on with so much patience, but enjoy working with my son
    Hoag Women's Pavilion - Newport Beach

    Hoag Women's Pavilion - Newport Beach

    3.1
    (771 reviews)
    9.4 mi

    There are moments in life that stay with you forever, and the birth of our daughter this past…read moreJanuary will always be one of those sacred memories. What made that day even more meaningful was the extraordinary compassion, professionalism, and heartfelt care we received from the Labor and Delivery team. Words can hardly express how deeply grateful our family is for the kindness and dedication shown to us during such an important moment in our lives. Norma, Chelsea, and Emi cared for us with such warmth, reassurance, and skill that we immediately felt safe and supported. Their calm presence, constant encouragement, and genuine concern for our well-being turned what could have been a stressful experience into one filled with confidence and peace. We are also incredibly thankful to Dr. Brooks, whose professionalism and medical expertise guided us through the delivery with remarkable care and precision. Our appreciation continues for the post-delivery team--Sydnee, Helene, Carrey, Suzuki, and Jessica--who helped us through recovery with patience, attentiveness, and heartfelt compassion. They treated us not just as patients, but as a family welcoming a new life into the world, and that kindness will never be forgotten. We are also deeply grateful to the pediatric team, especially Dr. Lank, for the gentle and professional care given to our newborn. And from the bottom of our hearts, we thank our OB physician, Dr. Mozayeni, whose guidance, reassurance, and unwavering support throughout this entire journey meant more to us than we can ever fully express. This hospital is far more than a medical institution--it is a place where compassion, dedication, and human connection truly come alive. Because of each of you, the day our daughter was born became not only the greatest day of our lives, but also one filled with trust, comfort, and gratitude that our family will carry forever.

    It was such an awesome experience last night here at Hoag! My wife was here for a surgery. Parked…read moreat the Dolphin structure, $10 from 11:30 am - 11:00 pm. Pay station is at the main entrance of this part of the hospital. 2-East, the Pre-Op, RNurse Kelsey, Dr. Lance Betson (Surgeon) were so good with my wife, extremely attentive, compassionate, and welcoming. I couldn't be happier with them. Very grateful for them, very knowledgeable and patient with us! The Recovery/Discharge Nurses Vivian and Sarbrena were also amazing. Very caring and loving with us. Sabrina made a nice cocktail (hahaha) for my wife, I tried it, sooo good! They have so many waiting areas and food areas, lots of options. The cafeteria in the basement was nice too. Good variety of food. The hospital is very clean, well maintained, and spacious and modern. Extremely happy with our experience here!

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    Hoag Women's Pavilion - Newport Beach
    Hoag Women's Pavilion - Newport Beach
    Hoag Women's Pavilion - Newport Beach

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    Kaiser Permanente Orange County - Irvine Medical Center

    Kaiser Permanente Orange County - Irvine Medical Center

    2.9
    (218 reviews)
    0.2 mi

    I had my son 2 years ago at this hospital and the care was amazing. I've been searching for my…read morelabor and delivery nurse Jonne Rasmussen, thank you for being the best nurse ever to me you were so amazing I hope somehow you see this. Thank you so much

    waited around 4 hours just to be checked in at this emergency room. After that, they had me wait in…read morea small room until I was the last patient left there. It felt like patients were being prioritized based on how staff perceived they felt rather than how long they had been waiting. In total, I spent over 11 hours here. I eventually received fluids, but the doctor barely spoke with me. At discharge, I was simply asked if I needed to talk to a doctor and then sent home. After waiting that long, I expected more communication about my condition, treatment, and next steps. To make matters worse, when we went to pick up the prescription that was sent over, it wasn't ready, which resulted in another hour of waiting. I understand emergency rooms can be busy and that patients are triaged based on medical need, but the lack of communication throughout the process was extremely frustrating. Spending over 11 hours in the ER and leaving without feeling informed or properly evaluated was a very disappointing experience.

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    Veggie scramble..sausage..coffee.  $2:80
    Veggie scramble..sausage..coffee. $2:80
    Poster regarding commitment to healthier eating
    Poster regarding commitment to healthier eating
    Indoor estong area and outdoor

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    Indoor estong area and outdoor
    Hoag Hospital - Newport Beach - Emergency Room

    Hoag Hospital - Newport Beach - Emergency Room

    3.1
    (76 reviews)
    9.4 mi

    I've had the misfortune of being treated here a handful of times for a variety of issues. However,…read moreof all the hospitals where I've received care, Hoag stands out positively among them. The nursing team who treated me in 2024 was caring, attentive, and sensitive to my needs. They checked on me frequently and ensured my medications were administered on schedule. My treating physician, Dr. Jessica Liao, was sympathetic, knowledgeable, and compassionate. These are exactly the qualities you want in a doctor. Dr. Liao and the nursing staff worked diligently to ensure I was stable and recovering before discharging me. Obviously, no one wants to be hospitalized due to illness, but I must say that having a room overlooking the ocean definitely helped me relax and recuperate. Lastly, I can't stress enough how orderly and clean this facility is. You truly get a sense of healing and recovery when you're admitted here. I feel fortunate to have received treatment at Hoag.

    Highly recommend you steer clear of Hoag ER and ER Doctors…read more After going to the NB location on a weekend for a fractured forearm and what turned out to be a shattered elbow needing plates and screws, the Ortho doctor, who never saw me and sent a TEXT to the staff, thought it was appropriate to send me home in the most useless sling and referred me to my PCP. On a weekend, with no access to my PCP and in the most pain ever, I was forced to go to another hospital who deemed my case sufficient for admission and performed surgery. The extra damage that was done by not treating my injury properly is also on record and totally unnecessary. How completely wrong on every level for Hoag NB ER and doctors to completely dismiss my case the way they did. Yes, complaints have been filed with the appropriate agencies and whether or not it affects them, they are on record!

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    Hoag Hospital - Newport Beach - Emergency Room
    Dude left all the EKG hooks  all over my body
    Dude left all the EKG hooks all over my body
    Hoag Hospital - Newport Beach - Emergency Room

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    St. Joseph Hospital

    St. Joseph Hospital

    2.8
    (507 reviews)
    9.9 mi

    I'm still in the emergency room and both the Nurse and Doctor in charge of my care have been…read morelovely'. Professional, communicative, thorough, and compassionate . Thank you Nurse Avi & Dr. Ayalin.

    I was brought into the ED 9/2025 and while waiting for a CT scan a nurse took off my earrings and…read morenecklace ( which was an heirloom from my mother) and they just sent me a letter stating that they are not responsible for it. I had my eyes close the enitire time when the nurse took it off of me before taking me to CT scan so i wasnt able to see who it was. None of the nurses introduced themselves to me and they were talking about their personal lives while I had my eyes closed on a gurney in the hallway. The care was mediocre, the nurses were unprofessional and no accountability in the hospitals part for the lost items which was not my fault but taken off by their own nurse. Don't go to this hospital/ED if you can help it. This place here has absolutely no accountability for their errors and will just send you a letter basically stating to eat it because we won't do anything about it. Hope this will be helpful so you won't have to eat it when you lose something precious and priceless while absolutely receiving mediocre care from people who don't care at all. I was transferred to Kaiser Permanente after and the care I received there was excellent and you can feel that the staff actually gives a damn about you as a patient.

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    St. Joseph Hospital
    Just a reference, the computer station to the left is where Jaime scrolled through my father's information.
    Just a reference, the computer station to the left is where Jaime scrolled through my father's information.
    St. Joseph Hospital

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    Orange County Global Medical Center

    Orange County Global Medical Center

    2.4
    (290 reviews)
    7.3 mi

    The doctors and nurses were nice in the ICU. The took good care of my father the last days of his…read morelife. The surrounding of the hospital is trashed with trash, over grown plants, dead plants. Not pleasant to the eye. You roll up in a parking lot and go...what the hell is this place. You are hoping that the staff is good.. presentation the outside will always deflect the inside. It is an old building inside to. I feel like I was in mental hospital, white walls, pale blue flooring. It has no color or nothing. The cafeteria is to very limited to what you can eat, salads and sandwiches. No thank you. I don't want to get sick. I do have to make a huge complaint about the security guard. A white man, buzz hair cut with thick black glasses. You are the rudest person. You snap at my family several as we were checking in. You are in the wrong position to be in the front desk. If you hate your job so much, go somehere else. You were so angry and snapoing at us and we let you know we how we felt. I am just warning other people. How dare you snap a people while they are in a state high emotions. People are grieving, in pain, and confused in where to go.

    Staff is friendly, but wow lol. The bathroom alone is enough to keep me away. I came here to bring…read moremy pregnant friend who was in a car accident. She prefers this hospital so I drove her the 75 miles here from Hemet. They only allow one person in at a time with patients. As for the bathroom, the lock is broken, the toilet is locked down so it can't be stolen lol, and there's no workable sink.

    Photos
    Dr Ha .
    Dr Ha .
    Medical supply cabinets in my room.
    Medical supply cabinets in my room.
    Orange County Global Medical Center

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    Hoag Hospital - Irvine - hospitals - Updated July 2026

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