Not customer oriented! I don't know why I keep returning to this store, so far I think I've been here 5 times since they opened and each and every time I have had a similar experience. The managers really don't seem to care about the customers they are more focused on instructing their staff to redo walls and displays. It's so bad, that each time I've been a number f the aisles have been backed by ladders or boxes as staff are resting or moving things around. There is no way to get a cart down the aisles and when you try to peak your head down the aisle the employees either ignore you completely or make it obvious you are in their way. The managers have always seemed to be on a power trip, they will be standing up front by the registers with a clipboard pretending to be doing something so they don't have to help you until you walk out of the store with your purchase and they ask if you found everything ok. Fine thanks to for finally acknowledging my existence and the fact that my purchase is helping to pay your salary but really as I'm walking out the door. Please can you be any more lazy. Also if they are so concerned with stocking the shelves then get the broken merchandise off the shelves, I went about 10 days between tips there and saw the same things on the displays broken each time. I'm pretty sure it was the same item because I remember noticing the unusual way it had broken my first time there. I wish I could say I like the store but due to the poor power tripping management I hate this location. I've been to and frequent the other local stores (la Mesa, San Marcos and temecula) and while this does have a good selection of merchandise the attitude and lack of customer service drives me crazy. I have to say until some changes happen at this location I would recommend one of the other locations. For selection my favorite is Temecula, for customer service I recommend San Marcos. If Chula Vista is your only option I say save yourself some money and go the Michaels or Walmart. It a shame when a company like this who prides itself on morales and values treats its customers so poorly by focusing more on the all mighty dollar than the people who pay their salaries. read more