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    Holiday Inn Express Temecula

    3.1 (188 reviews)
    Open Open 24 hours

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    Moldy wall in bathroom
    Nicole C.

    The desk staff are friendly and helpful. The breakfast was family friendly and good. The rooms are filthy. We checked in and found the bathroom corners caked with dirt and mold on wallpaper. I wanted to switch rooms and the next room was thick with cigar smoke, and then the last room was dirty too! Getting to late to continue to search for a clean room, we settled in. Not realizing the couch and floor had this goop and the sink and soap were soo dirty! The shower had pink mold and the corner of the doors were dirty. I keep looking for other words besides dirty, gross and filthy. Sorry, but the cleaner check list needs to be updated and this hotel shouldn't be on your visit list. 4 stars for staff, ZERO stars for rooms

    Accessible door control not working.

    This is, by far, the worst Holiday Inn Express I've ever stayed in. The bathroom was filthy, with grime in the sink, mold in the shower and on the bathroom floor, a very noisy exhaust fan, no washcloths, a sticky bathroom floor, and a missing hose between the shower diverter and the shower head. The juice machine in the breakfast area was posted as "Out of Order," and coffee was late coming out at opening and slow to be replenished. The washing machine was posted as "Out of Order." Staff did not seem to care at all, and was unable to address the issues, even providing something as simple as two washcloths after two requests. The front door to the lobby was filthy...not a few fingerprints from a pack of young soccer players, but rather a build up of grime from extended periods without thoughtful cleaning. One room was well stocked with Keurig Pods, but not Keurig Coffee Machine. One of our rooms was even missing the hose that connects the shower wand to the diverter, which meant that water poured out of the opening unless the diverter was in a very special position. We asked staff, twice, for two washcloths because there were none in the room. One staff member replied they don't use washcloths and the other replied they were out of them. IHG...The Holiday Inn Express in Temecula is an embarrassment to the entire IHG family of hotels.

    Linda H.

    Stayed at this hotel for a week while we visited San Diego and Riverside County. Right off of the 15 Freeway in Temecula, the freeway was in our backyard. Fortunately, with double paned windows, the noise was cancelled out. Although the air conditioner was very loud. An older hotel and I was not pleased with the handicap accormodatations. My fault, partly, because I mistakenly booked an ADA tub, though I thought I booked a handicapped shower. Bath soap was not reachable while sitting in the tub, so I unscrewed it off the wall so my son could use it. Tub did not drain and you had to hold it up to allow for drainage. Bath towels had rips in them. The previous customer had left candy wrappers under the bed and in between the desk and wall. The printer did not work so I could not print my boarding pass. The one thing I do like is the breakfast in the morning and I am a big fan of those mouth watering cinnamon rolls and coffee. I like the variety of different breakfast options and makes for one less choice to make in the morning. Right down the elevator from 6:30 AM - 9:30 AM! Located very close to Old Town too and located across the freeway are shops and restaurants. Staff was very nice and accomodating.

    Food on wall

    This place is in a decent location but that's about it. It smells when you walk in, the entrance door handicap button is broken as well. The room had food on the wall and shower had mold. Terrible.

    Ronald M.

    Checked in for a two night stay for the wedding. A great location close to stores and restaurants. And though a bit dated, everything you'd need are here, other than a safe. Comfortable beds too. And Holiday Inn Express always have something everyone can eat for a decent breakfast, especially on weekends.

    Tub could use a refresh
    Gerry L.

    I flew to Los Angeles (from Honolulu) to attend the SoHyang / Jung Dong Ha concert at the Pechanga Resort in Temecula. It was a last minute decision based on my ability to purchase a ticket near the front of the stage (row EE). I could fly into Los Angeles or San Diego but flying into LAX would allow me to get to Temecula during the day. Anyway, I picked up my rental car and drove the 95-odd miles from LAX to the Holiday Inn Express (HIE) on Jefferson Avenue. Why the HIE? Because there were no rooms available at the Pechanga Resort. I arrived at HIE just before 10am because I wanted to drop off my bag. I'd seen videos and heard warnings about not leaving one's luggage in the car. I had 5 hours to kill before I could check in at 3pm. Problem #1: They wouldn't hold my bag. The excuse was no storage area. This is the first time this has happened; ALL hotels hold bags. So, I placed my bag behind the front seat and lowered the rear seat back to "hide" my bag. It was a SUV so leaving it in the space behind the rear seat left it in view. I returned at 3pm to find out that my room wasn't ready; they had sold out the day before and the staff were still cleaning rooms. I had what was labeled an executive room on the 3rd floor. So, I waited (along with a few other people) and finally got the card keys to my room. I went up and entered, turned on the AC and was greeted by a stale smell. Great; this is starting out to be "wonderful". I went to the ice machine on the 3rd floor and was greeted by a sign that said "Broken" (problem #2). I went down to the 2nd floor and couldn't find an ice machine so I had to go to the ground floor to get ice. Back upstairs, I tried turning on the TV but the DirectTV remote didn't do anything to the LG TV (problem #3). I fiddled around for a while and called the Front Desk. Five minutes later, someone came up and was unable to make it work. She said she'd send someone that knew more. I fiddle some more and got the TV powered using the button on the TV. The DirectTV remote would change channels but none of the other buttons worked. I had to use buttons on the TV to control the volume. The "expert" came up, looked at the remote and the TV and stated that the DirectTV remote doesn't work with the LG TV and that the workaround I came up with was as good as it would get. I showered, laid on the bed and got ready to go to dinner. What? I have what looks like a flea bite. Great. (It was the only one, thank goodness.) The bathroom was okay ... the overflow drain cover on the tub was installed upside down; I started to put in it the correct orientation but found that I would uncover a nasty stain so I left it "as is". At least there was hot water and sufficient water pressure. The toilet flushed like a marine head. Those that have been on a cruise will know what I mean. Hey, it worked ... that's all that mattered. My room faced I-15 (100ft away) so I had to put up with freeway noise at night. Luckily, my activities made me tired enough not to care. On Saturday, I encountered a throng of people in the tiny lobby ... I think they were waiting to check in. So, my experience the day prior seems to be the norm. I didn't try the free breakfast until Sunday, check-out day. It was decent ... there was a choice of sausage, biscuits and gravy, cheese omelets, breads and pastries. All I really wanted was coffee and it was decent coffee. Final thoughts ... I think I could put up with the issues encountered had I not paid $488 for 2 nights. For $244/night, I expect more; a lot more. The staff were nice but I think they're understaffed and somewhat overwhelmed. For $100/night, I'd give it 3.5 stars. For $244/night, they're lucky to get 1 star.

    Front desk
    Aimee A.

    Decent hotel. Stayed one night - did not verbally acknowledge hotel status, but gave me welcome points. No upgrade (possibly not available). Breakfast was as expected. Older hotel, but serviceable for what we were there for. Close to fast food and some restaurants. Lots of families.

    Mary L.

    Good location close to restaurants. It's a bit loud during morning hours before 10 am though. Maybe it's the contractors at work before Christmas Day. Staffs are informative and there's free complimentary breakfast here. Not bad for a queen bedroom, but they gave us the accessibility room/good for handicapped people. Hot water pressure runs fast. Beds and sheets were soft and comfortable. Pillows were puffy, just the way I like it. There were no crowds in the parking lot, so there's plenty of spaces to park. Gym was right next to our room on second floor and there's a window in the hallway that can view the ground floor of the lobby. Holiday Inn uses good Dove shampoo, conditioner & body wash. This building is a lot older for this little town, but the stay was comfortable. There's a mini refrigerator inside the room too. Towels & toilet paper is well stocked. It's not the best Holiday Inn, but it's convenient. Snacks and beverages are for sale in the lobby. IHG members get a free goodies bag. This is a convenient hotel for families. Not too bad. Just notice the noise levels though. Average hotel.

    Exterior shower corner with buildup of nastiness.

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    Great place to stay. Very clean and the staff went above and beyond for me during my stay. Very happy with the wifi speed. I'll be back!

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    12 years ago

    Never got to stay here but I had the best customer service from them over the phone. The supervisor there is very understanding

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    13 years ago

    Spent the 4th of july wkend here.. enjoyed the place.. great price for the stay, breakfast and good service...

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    Page 5 of 5

    Ask the Community - Holiday Inn Express Temecula

    When is breakfast?

    I believe it's between 7-10am and till 11 on Sunday's.

    Don’t See Your Question? Ask Away!

    Review Highlights - Holiday Inn Express Temecula

    However the best part was I asked a huge favor of Kathy, the general manager, and she was so helpful and accommodating.

    Mentioned in 4 reviews

    Read more highlights

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    The Empressa

    The Empressa

    (24 reviews)

    I love going around and trying out different themed tea parties. I booked for the Marie Antoinette…read moretea and it was a very cute space. The decor was great and I loved that many people dressed up. I definitely enjoyed my time there. The only thing I didn't like was how long it took for the food to be brought out. I recommend that you have a small bite to eat prior to going.

    I wanted to give it a few days and take a deep breath before I wrote this post. My friend and I…read moretook our toddlers here for a mommy & me Valentine's date this past weekend and we were both super disappointed. We paid $30 per person for the tea party so $120 total. Honestly we weren't expecting anything crazy, but even with that we were super bummed with the experience. The one star is for how cute the place and setup are. It has a lot of potential, and maybe something was just going on this particular day that made the experience so awful. But even if that was the case I wish they would have explained. Anyway, the tea party started at 11 am and they did not specify how long it was supposed to be or the end time. We get there on time and sit down, enjoy the adorable set up and wait to be served. It took about 20-30 for us to be served our tea and lemonade. After that we are waiting for our finger foods (which on the advertisement they stated it would be sweet and savory). They did not bring our bites until 12:30! Meaning it took an hour and a half for them to bring a small tray of croissants, cupcakes and cookies! I was so confused as to why it took so long to serve.. I mean clearly almost everything was premade besides the little basic finger sandwiches (and it was taking a long time for everyone, because we were listening to all the little girls around us complaining of how hungry they were). So finally we get ours and instead of getting ham & cheese sandwiches like everyone around us, they gave us chicken salad sandwiches which the kids did not want at all. I ate them because at this point I am super hungry and getting a headache because i'm also super pregnant. We ask the lady if they have anything else and she said she can make them grilled cheese sandwiches. The main problem was that for the amount of tickets they sold/tables they had.. they were understaffed. There was just one adult (who i'm assuming was the owner) and two kids helping her (i'm guessing her kids). I loved that the kids were serving the tables but it literally took an hour and a half for us to get a super basic tray of snacks and they only came twice to fill our tea. On top of all that, what bothered me the most was there were moms waiting in the waiting room for a solid hour waiting to be seated! Their daughters all dolled up for a cute day with their moms and literally waiting an hour to be seated for something that was supposed to start at 11 am. A lot of the moms were disappointed but what can they say? They don't want to ruin the experience for their daughters. No joke if this was my business i would 100% refund all the moms there. I was so bummed I ended up leaving with a headache that lasted all day. I am just tired of businesses taking peoples money and not delivering.

    Sky Zone Trampoline Park - the bestie

    Sky Zone Trampoline Park

    (132 reviews)

    The manager Rylee and her colleague Nathan were so amazing at resolving an issue I was having and…read morethey really helped to make my kiddo feel special

    We attended a birthday party at Sky Zone Trampoline Park expecting a fun, safe experience for our…read morechildren. What actually happened was disturbing, traumatic, and handled with an alarming lack of professionalism. During the party, one of the children in our group was violently assaulted by older boys who were roaming the facility unsupervised. The injured child suffered visible facial injuries, including bleeding. While this was happening, staff response was minimal to nonexistent. The aggressors were allowed to continue playing freely, without being removed or even meaningfully addressed. What was even more upsetting was the impact this had on my 7-year-old stepson, who witnessed his friend being assaulted. This was not rough play, this was a frightening, violent incident. My stepson was visibly shaken, confused, and distressed by what he saw. This was supposed to be a joyful birthday celebration, and instead it turned into a traumatic experience that he is still processing. Law enforcement showed up and found out that other kids had become visibly assaulted as well. Multiple employees on duty, many of whom appeared very young and poorly supervised themselves were seen laughing, pointing, exchanging comments, and sharing images related to the incident, rather than helping the injured child or ensuring the safety of the kids involved. At no point did it feel like the staff took the situation seriously. The general manager on duty failed to step in decisively, failed to separate parties, and failed to prioritize the emotional and physical well-being of the children. There was no immediate first aid offered. No quiet or safe space provided. No reassurance to the injured child or the kids who witnessed the violence. The behavior of both management and staff created the clear impression that the incident was being treated as entertainment rather than an emergency. To make matters worse, parents of the aggressors were allowed to come and go freely, with one parent returning to the area where our group was standing and openly threatening members of our party again, with no visible staff or security intervention. The lack of concern for child safety was staggering. Not once did anyone ask how the injured child was doing or acknowledge the emotional impact on the other kids who witnessed the assault. Offering a small discount afterward does not begin to address the seriousness of what occurred. Until this location prioritizes active supervision, trained staff, real management accountability, and child safety, I cannot recommend bringing your children here especially for birthday parties. What should have been a happy memory became a traumatic one due entirely to staff inaction and poor leadership.

    Temecula Sports Lounge - Fight night  was so fun!! What a turnout.

    Temecula Sports Lounge

    (57 reviews)

    Friendly staff! Roomy venue with a stage for entertainment. They offer live bands & karaoke during…read morethe week. The only dishes I have tried here since under new management were the chicken wings & lumpia both very tasty, but not enough food for the price. The bathrooms are clean which is HUGE for me!! They have a tv's throughoutthe bar & a huge projector they use during events. I believe that there is a cover charge for special events & they have security during these as well. The downside is they are tucked away in a corner of a smaller shopping center & they don't advertise well enough & sometimes post things that get canceled or push out later example: the karaoke times or days are notorious for this to happen. Making it at times unreliable to plan group outings. Still a nice spot to grab a drink & hangout from time to time!

    It's a nice venue, the DJ was good, and the musical guest (female Saxophonist) was awesome!…read moreThe problem we had was the price, we were told that it was $80.00 cover charge because it was a special event, later to find out it was only $20.00. when we complained, the owner said he would make arrangements for better seating, he did after the musical set was over. by then it was time to leave. The stools were hard; we end up standing most of the time so our butts wouldn't hurt! The food was nasty, i had nachos, my friend had a cheeseburger, they didn't have pickles or tomatoes. Bummer. There was only 1 server who was doing the best she could. I don't think i will go back.

    Mansion Of Lost Souls - Right before 7 pm then the line is allowed to be by the mansion

    Mansion Of Lost Souls

    (38 reviews)

    My expectations were pretty low since I've been to some haunted attractions at theme parks and had…read morethe misfortune of going to a garbage mall one ages ago, so I'm glad I had a lot of fun at this one! We did a Groupon for 2 people and there's a special receipt with a QR code you pick up from the front of the pumpkin patch entry area I believe. Although there was a line for the mansion, it moved pretty quickly since they section people off into groups of 6-ish I believe? Also while you wait, there are multiple scare actors who keep you entertained in line. Towards the front of the line there is also a photo opportunity with the infamous, meme-tic giant skeleton and an electrical chair for you to sit in. PRO-TIP: We were the last ones to step into the "lobby" area and by default we were the closest to the stairs area to enter the mansion first, so we didn't get spoiled for any of the jump scares! The mansion itself had multiple themes (hospital, doll room, butcher room, etc) and were decked out from top to bottom with all sorts of animatronics, illusions, fog machines, lighting, holes in the wall, tight spaces etc. If you have a common phobia, I'm sure you'll encounter something that will spook you here! My partner and I don't generally scare easily, but this attraction did get a couple jumps from me and got him to scream a couple times ! Also it's recommended not to wear heels or long skirts/dresses less they get caught on something, so keep that in mind !

    They did a fantastic job with everything! The haunted house was so scary and everyone played their…read morepart really well. They did several different scary scenarios and at one point I was on the verge of hysteria!! Well worth it!

    Holiday Inn Express Temecula - hotels - Updated July 2026

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