Good things: super comfy mattresses, hot tub was hot, really cool that juice & coffee are free all…read moreday. However I was refused the $50/10,000 point credit for a 3night stay, even though my stay was 3 nights. Fun side activity: I also had several deposits held on my card - one for each night - and had to check in & out every day. Our room had loud, pounding music all day & night - we thought it was a neighbor; turns out we were above the pool. I was told how sorry they were, and that was it. We had to try to work & take meetings with a constant, loud bass in the background, as well as try to sleep through it. After several texts and complaints, on the third and last night, somebody finally turned it off at 7PM. Not worth the comfy bed & free juice.

Ok here goes…read more.... Pros - Brian had very good customer service skills when we checked in after 11pm. He explained the house rules when it came to midnight and how to access the hotel. He asked how we were doing and so forth. Cons - there was a male individual at the counter speaking to him before we walked in.....without a shirt and only wearing dark colored boxer briefs. Not something that should have been acceptable. Other Pros - Breakfast was good and well stocked. In addition to a make your own waffle station, there were bagels and yogurt, as well as a warm food bar with scrambled eggs, bacon, French toast and biscuits with gravy. Juice options and coffee/tea rounded the corner. Beds were a plus. Firm mattress and supportive pillows. The main issue was the guy wearing nothing but his briefs at the front desk when we came in.

We always enjoy staying at McMenamins Grand Lodge and make a point to visit about once a year. We…read morerecently stayed for a quick overnight getaway and had another great experience. Our king room was spacious, comfortable, and dog-friendly. We really appreciated the thoughtful touches for our pup, including food and water bowls in the room and a welcome treat upon arrival. One of the perks of staying overnight is access to the outdoor soaking pool, which is always a highlight. The property has plenty to enjoy, including several bars, a main restaurant, a spa, and even a movie theater. There's enough to keep you entertained without ever needing to leave the grounds. We're big fans of McMenamins in general and, as Tripsters, we're always happy to visit their unique properties. Grand Lodge continues to be one of our favorites. The staff is consistently friendly, welcoming, and helpful. At times they seem a bit understaffed and can get busy, but the employees always do their best to provide great service and make guests feel taken care of. Overall, it's a fun and relaxing place to stay, and we look forward to coming back again next year.

What an amazing place! We stopped by as an alternative to outdoor activities because of rainy…read moreconditions outside and we were not disappointed. As described on their website, "the stately manor is filled with one-of-a-kind rooms, a beguiling ghost, spa, soaking pool, theater, games and restaurants serving handcrafted goodness." You were provided a map and wandered from the attic to the basement. Each floor was an exciting new adventure with pictures, paintings of/by previous guests, and fascinating historical commentary. We ate lunch there and it was delicious. Their menu is quite varied with specials each day and even vegan offerings. We thoroughly enjoyed our visit and purchase several things from the on-site gift shop. Parking was easy, employees were friendly and helpful, and the hours we spend wandering the mansion were a fantastic way to spend a rainy afternoon. I would even return when we're next in the area because I know there's probably much that we missed.

Do not stay here! The dirtiest and grossest place I have stayed by far. The lobby was dirty and the…read moreevening staff was reclining with his feet on the counter. We requested additional bath towels because they were the size of hand towels and were told they could exchange our other two for two clean ones but that they could not give us two additional. The clean towels never arrived. It is also supposed to be non smoking rooms but there was a strong cigarette smoke smell wafting into our room making it very uncomfortable to sleep. The room was poorly lit with only one lamp instead of one on each side of the bed. The bedding while clean had holes in it. The toilet seat was also broken and kept sliding around with each use. It was a waste of money staying here. I will never stay here again.

Hard to believe Expedia would advocate for this charming dump…read more.. I could have dealt with the broken entry lock, the wtf bathroom chiseled lock, the broken towel bar.... the loose toilet seat, and the rest of the pathetic maintenance issues.... BUT...who in puts an OVERSIZE QUEEN MATTRESS on top of a Full box spring.?????? (It's like a Carnival ride when you roll over ...) Lucky I didn't break my neck rolling off this 'bed' for lack of a better term.... I mean that is absolutely Bush League Pathetic.... I couldn't take a second night at this Inn....so I had to leave.... since Expedia left me alone trying to get a refund on the second night.....I had to try and get my Credit Card company to put a hold on the charge...doubtful but hey, I guess I will always have another story to tell about my travels... AVOID THIS PLACE.... seems to be better that the other two listed here in Portland and Salem... PS Get a new maintenance man....and a NEW BOX SPRING you LOSERS

We came back-the inn is lovely with so many special touches, the breakfast is delicious and Jerry…read moreis an amazing host. You will feel right at home....I highly recommend !

We always love staying at Jerry's when visiting wine country. Amazing spot with comfortable rooms…read moreand breakfast

We had a first class stay at the Brookside Inn. From our pristine and peaceful room to the lake…read moreside gardens and amazing home made breakfast--we recommend this place unreservedly! Erika & Jerry are gracious and hospitable and everything about the place is an opportunity to rest or celebrate!

Our excitement was met with disappointment in cleanliness of exterior of property and inability to…read moreenjoy until issues were resolved in a timely manner over a 2 day period of our 4 day stay. Day 1- Trash was not removed from exterior of guest house. Upstairs patio and chairs at guest house stained with bird dropping and smashed cherries, as were the downstairs outside couches. Called ITrip operations who sent the groundskeeper to resolve issue. He never did wash down the patio. Same night, we wanted to enjoy our dinner to experience the beautiful weather. We were unable to remove the layers of dirt on the patio dining table at Manor and had to eat dinner inside. Day 2- We noticed outside chairs at Manor were dirty and did not sit on it, as were the chairs around fire pit. Called ITrip operations again to tell first tell them Day 1 patio cleaning was not properly done, and that my HUSBAND washed and scrubbed it himself. Then proceeded to tell them about newly noticed issues. Operations sent someone in a timely manner. He was the plumber, Victor who scrubbed and scrubbed and scrubbed...did an AMAZING job!!! Also told him our a/c was warm and not working properly. He tried to resolve, and advised if not cooled by Day 3 to call management._ Day 3- After sleeping 2 nights in warm stuffy condition, had to call management again to notify....they could not promise someone could come out. After waiting a few hours it was evident a/c was not working and sent text message that conditions warranted an emergency service call. An a/c expert arrived shortly thereafter and confirmed major issue with a/c system in guest house. He managed to get it cool enough for us to enjoy sleeping. Day 4- Finally all issues resolved the day before we were to check out. _ Check out day- Post wedding celebration, we requested a late check out but no response. We quickly packed up so as to not get charged. House cleaners arrived as the last of us were about ready to leave. We told her everything except a/c issue in guest house. She confirmed it ALL should have been completed prior to our arrival, and that we could have had a late check out since no one was scheduled to arrive in a couple of days. Moreover and probably the most concerning was an undisclosed RV above the property was being occupied by groundskeepers who had codes to access the homes. Terrifying if all females stayed at the property. Exterior night lighting around grounds insufficient, making it dangerous. The amount of money we paid to stay was overpriced for the non-privacy and condition it was delivered in. Above all else, interior of both homes were very clean, the beds were comfortable, bathroom amenities excellent, expansive outside space and private lake was enjoyable. Response time and maintenance resolution by ITrips operations was impressive, however, I'm still waiting for the property manager to call me, it's been 7 days Might recommend to others with but with caveats.

This review is for the Le Meridien restaurant only:…read more I wouldn't feed this food to my dogs. ... I can see how the view can be worth it for some... especially the locals here. (I was visiting on a business trip!!!) ONE star was added for hotel service (although a bit stiff and rude, still very helpful and kind!) Edited; I stayed across at the inn -- same ownership and management though! Tried the food. Tastes terrible!

We had an amazing stay at Headlands! From the front desk, to the adventure staff, to the bartenders…read moreand servers in the restaurant, everyone we encountered was great. Housekeeping was also attentive. The rooms are very nice and of course the view is perfect. We made use of the fireplace in the evenings. Beach access is a breeze and they have plenty of great amenities. We did an evening tide pool exploration and a bonfire on the beach, both were well worth it and made our stay special. Shoutout to Daniel who was a fabulous adventure guide and so nice! We also enjoyed happy hour at the Meridian bar. Delicious small bites and cocktails, also want to call out Zak who made great drinks and provided us with nice conversation a few nights in a row. Overall I would definitely return if spending time on the coast and would recommend staying here!

The wife found this wonderful hotel. The owners and staff were wonderful. Its in a quiet area and…read morethere is a farmer's market on Sunday that is literally 10 steps away (Great Taco's Pancho's). The staff was truly nice and greeted us everytime we saw them. We had an issue with one of the doorlocks at 10pm at night and the manager came over right away, fixed it and tested it to ensure it was completely fixed (I'm sorry I forgot your name so we'll just call you Superwoman:). Yolonda is awesome she has warm smile and had some great recommendations. I'm sorry we didn't stay more days but we will defintley book a week next time we come to Hillsboro. Please make a reservation if you are in the area and trust me you won't want to leave :).

Stayed here because it was so close to my sons wedding venue and boy was I impressed the owners are…read moreawesome the place is amazing the owners have cute little touches that made me Feel welcome and you get vouchers to the little pastry shop across the street !! My room was decorated adorably, Was spacious had everything I needed and it had its own little patio ! I couldn't be more pleased with my experience here. Highly Recommend!

We stay here every time we are in town. The beds are super comfortable. It's nice if you have a…read moreone bedroom unit you get a mini kitchen. The staff is always super friendly, it's a great central location, and there's lots of places to walk around outside

Quoted room rate $259 + $20 pet fee Checked out $483…read more This was added Pet cleaning fee $150 Parking fee $12 Room taxes My dog is well trained and did nothing in the room that would require a cleaning fee of $150.

This is a group or cute bungalow cabins that are even better inside…read more Great decor inside. Nice little thank you bag on check in full of small treats. Can't go wrong coming here.

We were scheduled to stay just one night, but I wish it could've been more. The check-in was…read morefriendly and we even received a little goodie bag, which my 10 year-old son absolutely loved. The room was adorable and immaculately clean. Bed is comfortable and a nice quiet night of sleep. Recommend this motel to anyone! Much more fun and personalized than a chain hotel. We will be back for sure!

Solid Hampton Inn in the area. Close to the freeway and there are plenty of food options nearby, as…read morewell as a movie theater. Folks working the front desk were nice. Parking was easy too. Room was clean and the breakfast was decent. We only stayed one night but we had no complaints. They have a pool and fitness center as well, although we did not use either. I'd stay again if I needed a place to stay in the area.

Stayed here for a couple of days and the room was your standard hotel room with 2 queen beds. The…read morestaff were friendly and helpful. They had a good selection for breakfast and changed it up each morning. I was a little disappointed that not all the tv stations were working, not sure if it was just my room. Looking forward to another visit!!