This company is a top notch RV dealer! They go out of their way to make sure you have the best…read morebuying experience and truly back what they sell! We have purchased multiple units from various RV dealers in the past and have never had an experience as great as this one! We would highly recommend looking here first for whatever type of unit you are looking for!! Thank you to the Blue Star family for everything!

Awesome service. Everything went smoothly and they made everything very simple. If you're gonna get…read morean RV, get it from blue star!

Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.

All I can say is WOW! We had amazing service at All Seasons. Our sales person Tyler and his new…read moretrainee Jay were instrumental in finding us the perfect RV for my husband and I. We had a list of criteria a mile long and they found two RV's that would fit the bill. It was easy to work with Mike in the finance department too. We owned a smaller camper for seven years and just stopped randomly to see if we could find the "perfect" camper to get an upgrade. We purchased that day! Super happy with the whole experience and we would both recommend them highly.

I can't even give this dealership a review rating because it doesn't even deserve a 1 out of 5…read more Bought a Rockwood from them in 2021 new. This year some cosmetic things needed to be addressed so service told me that Rockwood would cover the labor. I took it in to get the work done along with getting the slide adjustment done. None of the warranty work was completed correctly and the slide adjustment was done wrong. The repair technician adjusted the extended limit so it went out to far and almost ripped the trim off the interior frame around the slide. I ended up watching a YouTube video so I could fix it myself. I'll never deal with this place ever again.

Called midway Monday afternoon, explained that I was traveling and far from home. My air…read moreconditioner cooling had flown off.. Spoke with Dave and he couldn't have been more helpful. They had the part I needed. He gave me directions to their shop and had it waiting for me when i arrived. Was able to sell to me for less than originally quoted. Can't thank you enough..made my travels a little less stressful.

WOW.... What a great group of people to work with. We were traveling in our Newmar 43 ft Class A…read moreCoach and while in Southaven, MI, one of our slides developed a problem. One of the metal brackets, under the slide, lost ALL six screws and was hanging down about 3-4 inches. Of course.... It's the weekend. This is an important part of the Coach slide and.... This is not good. On Monday, I called Newmar to find an Authorized Dealer. They suggested I call Midway RV in Grand Rapids... only an hour away and it's in the direction we were traveling anyway. Yeaaaa !! The Service staff were very friendly, and helpful. Scheduling with Dave, the Service Mgr, was pleasant. He said... I can't get you in at all today.. (Monday), but probably Tuesday morning, if you can be here by 8:30 AM. I said "Certainly". I then asked if they had room for us to "park & plug-in". Dave said "yes!". Perfect, we will see you about noon today !! We drove up Monday, parked & plugged in, very thankfully. Early Tuesday morning , they had us in and work was completed by 12:00 noon. They inspected both plates and fixed them !! And, we were back on the road feeling sooooooo pleased. Though we were not there to buy an RV.... I would certainly recommend them for RV Service.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

ZERO STARS - SKETCHY! Salesman told us a price that seemed…read moretoo good to be true without us even throwing out a bartering price yet...that price was reiterated with salesman which he shook his head yes (mind you all of this is on their surveillance for their review) Derek Bosch, sales manager, comes out with his finance form and the price that was thrown at us is now $8,182 higher than salesman threw at us. When questioned about the final price configuration Derek Bosch made a snarky comment then told us to leave the store. We happily obliged. Derek then sends a email asking for feedback where he should have left it alone...but since he's asking for feedback...well...that's exactly what they are getting.

Purchased my Cougar from them and had a great buying experience, this is in 2019. as the R.V. has…read moreaged a little we had some items that was not working correctly. Took it back to them and they performed all the needed services and went above and beyond to make the R.V. what we needed it to be. John Hill

I tried to buy a 2021 Keystone Carbon 5th wheel toy hauler from Lakeshore RV this summer. It did…read morenot go well: Lakeshore defaulted on the deal in the midst of the purchase transaction, after keeping my wife and me waiting for 3 hours without explanation or apology. This despite having a signed Purchase Agreement and deposit with them. Background: We're easy customers, well-qualified, and the super low-hassle type. We did our homework, and found the exact model we wanted in stock at Lakeshore (Keystone Carbon 358), contacted the dealer, agreed on a price and trade-in, and got approved for financing via the dealer. We had planned to trade in our beloved 2008 Keystone Laredo - the trade-in number was not great, but good enough to make the deal worthwhile to have the new unit for the 2nd half of the 2021 camping season, and it would save us the bother of having to do a private sale. Lakeshore was also not able to help us with our hitch - we needed a new adapter plate for our wonderful Pullrite Superglide. Reason: "We don't do anything with hitches." Strange for a volume RV seller. After a long search in finding the right hitch plate (since I also am not a hitch specialist or RV dealer), we were ready to sign and do the deal. We cleaned out our Laredo 5th wheel, brought it to Lakeshore at the time of our appointment, and met our salesman. He "had to take care of few things" and asked us to pull our trailer around to the service department. After three hours in the waiting room, he asked me to step outside to speak privately (why not in his office?). - "They don't want to take your trailer in trade." Me: "What? Why? Are you saying I mis-represented it?" - "No, not at all. My guys just don't want it. We can still sell you the new one at full price (without your trade). I'm very sorry." What "guys?" The salesman was literally the only person who ever spoke to us. No one was around to give us an explanation, and there was no effort to re-negotiate the trade (which I probably would have agreed to). This unexpected ending happened after we were largely ignored for three hours. We sat in the waiting room, looking all very happy-new-customer-like, but no one came over to us to greet us, offer us coffee, or explain the wait, other than the occasional run-by by our salesguy telling us "I'm working on it...". For us, Lakeshore RV was a strange, almost empty and very odd-feeling place. We walked in and out of our new coach several times, and no one took any time to say hi or even make eye contact with the smiling couple clearly anticipating their fun new purchase. Dealing with Lakeshore RV was not a good experience for us. So we had a 300-mile drive (towing our current RV), an entire day wasted, and 3 hours sitting in their waiting room (without being told why we had to wait) when were literally the only customers in the place. My guess is they never wanted our unit, and hoped that "new buyer fever" would overcome us and we would do the deal for the full price. We've not heard from the dealer since then, so the bad taste from our poor experience from Lakeshore RV remains. The attached photo is right from their website. It's a lie.