I do love Hollister as they always seem to have something going on here and today is no different where almost everything in the store was on sale woohoo!! With everything always neatly displayed it makes it way too easy to shop, my eyes just goes into overdrive signaling to my brains here...here..here ooo no look at that lol!! Prices are reasonable especially at their clearance section though everything they have are so comfortable and their fun messages do make a cool statement as one of my favorites says "Ray of sunshine" which some friends do have their own opinion of that. They also carry Gilly Hicks items which was my obsession when they had their own store and thankfully they do carry some items which are insanely so affordable, comfy and cute. Staff here is friendly and always stay busy though are aware if you need any assistance, thank you for yet another great find and when you join Cali Club with each purchase you earn points for Cali Cash and other perks yay!! Thank you! read more

Hollister - Women's Clothing Near Me - Kapolei, Hawaii

I've fallen in love with these linen pants!! So much comfier than jeans. I seriously want to buy every color. I also bought a shirt that was insanely soft. I'm can't believe I've never really shopped at Hollister before. Comfort is my number 1 priority, so this seems like the perfect store for me. I also love the employees working tonight! Maddy introduced herself and was so warm and nice and helpful. I don't get the name of the girl at the checkout, but she was also very friendly. The people really make the difference! read more

Hollister - clothes - Women's Clothing Near Me - Kapolei, Hawaii

Their clothes have improved this season. Very good merchandise. And as always the service is excellent. The store atmosphere is very nice.Music is good and not too loud. read more

#1 for 2021 I found out last minute from my hubby that he had to exchange a shirt given to him during Christmas for a different size. To save time, we agreed he would get the car and I will take care of the shirt. Speed walking and calling this location to find out where they're exactly located since google and Ka Makana Alii directory weren't matching up. Male worker informed me they're located by food court, then I asked what time do they close just to confirm same time listed in google. Informed 7 p.m. Literally had 8 minutes and took a chance. 5/5 excellent customer service. Same male worker informed me they were out of same color and size in store and online. Inquired about store credit; however, management no longer offers it. Inquired about options. Male worker informed clearance section in the shop. Decided to find another shirt, in my hubby's preferred color and size. While I'm in a hurry to search and being mindful of closing time, a female worker approached me and asked if I needed help. I informed her, I'm trying to find a shirt in my husband's preferred color and size. Female worker informed me areas to look and also expressed empathy. Aha! Found a shirt in one of his favorite colors and size. Hollister also offers military discount. Paid a small difference in amount for merchandise. Also asked their names, thanked both workers for their excellent customer service and wished them a Happy New Year! read more

Love this Hollister location! All the employees are amazing and deserve a raise! This is my goto Hollister on island!

Do not go here. They don't know what they are doing. Customer service also sucks. Customer service online also sucks. No help.

I'm shocked no one has reviewed this store.... I absolutely love this place! Every time I go in the store is very neat and in order. Greeted the first couple of feet within the store. Isles are easy to walk through with a big stroller- that's a plus for me. I can always find what I'm looking for and more. Prices are reasonable for the great quality you get. Love that I can shop for my husband and I in one store. Always great finds in their clearance section, so don't forget to check it out before you leave. Customer service is excellent! Keep up the good work. read more

Around 4 PM on Thursday, my friends and I walked in and looked around for a bit. Asked an employee a simple question, and she gave a response with a rude tone and attitude. Did not feel welcomed. I expect Hollister to have top customer service, and for the customer to be left wanting to come back again. But because of their attitude I feel unwelcomed walking in. read more

Sorry to say.....terrible customer service today by Sean and female trainee at the register.

Today was the second time I visited here and this time it was a horrible experience. The first time I went there a few months ago, they were all nice and very helpful. Today they kept making snide comments and just overall being rude. I was ready to leave everything there and not buy a damn thing. I only bought some things there because I was short on time and desperately needed clothes for work. Very rude customer service except for the guy who rang us up. The other two girls were nothing like him. I definitely won't be returning to this location. read more

My mom and I walked into this store today looking to purchase a jacket for my mom. She was trying to look for a jacket that was similar to mine that I had purchased from the Pearlridge location just before, which was 40% off. So my mom found a jacket, which was located near a sales sign reading 40% off and was ready to check out. When cashier #02247019 rung up my mom's jacket, the total came out to be more than what she expected. My mom was confused and thought it was on sale, like how all the other jackets at Pearlridge were on sale and because she found her jacket near a 40% off sales sign. So my mom asked cashier #02247019 nicely, "Isn't it on sale? Don't you guys have the same sales as Pearlridge?" And cashier #02247019 rolled her eyes and replied "I don't know." It didn't faze my mom, but it surely made me mad when I seen that, but I had to hold my composure because I had my kids with me. So my mom stood there thinking about getting the jacket or not, and while she's doing that, cashier #02247019 is standing there looking irritated. She didn't even make an effort to see why my mom thought it was on sale or even try helping at all. What she could of done was try asking my mom where she got the jacket from and look in that section to see if the sales sign was even in the right place or maybe just somehow my mom found the jacket that wasn't suppose to be in that section. It's not like there was any line, in fact, it wasn't even busy in there! But my mom decided to purchase the jacket. I love Hollister's clothing line. But I'd hate to feel discouraged about ever going back to any of its stores because of people like cashier #02247019, and yes cashier #02247019 I will put you on blast! No cares given just like how you didn't care to give us any good customer service! You had no personality and didn't even bother to smile at all. But I hope Hollister improves with better workers who are actually friendly. read more

My friends and i went here a few days ago and while i didnt buy anything (yet but i will soon) my friends did and the workers there was super nice and amazing. The store is also nice, clean and organized as well. Cant wait to go back and purchase something there. read more

I love Hollister brand! But bc of my busy schedule, I get majority of my items online & have it shipped to me. I came to this store to return a few things & one of them didn't have the tag. Not sure if it was lost or was shipped without one. The manager refused to process the return even though the item was listed on the original receipt that I provided. I was forced to return at another location with no problem whatsoever. It was just a huge inconvenience for me. read more

Just walked into this store, first employee walked passed me , proceeded to walk to very back of the store where there were two more employees engaged in personal conversation , not one stopped to acknowledged my presence as a customer. Terrible customer service , probably shows in their daily sales. To Hollister Corporate , train your employees!! read more