We usually bring our (not so little) baby here to get his food and a nail grinding. When we walk…read moreinto the grooming area - making sure there were no other dogs inside - we were greeted by some of the groomers. At first we were communicating by talking across the room, seems a little unprofessional. Once we told them what we wanted they told me that another groomer is coming in at 4 and she will be the one handling the grinding (it was like 3 minutes from 4 o'clock), so we took Rocky out and went to look at some food. We had him on Blue Wilderness (Salmon) but the vet told us to maybe switch it up to another brand that is limited ingredients since he does have allergies. We were looking through the store and only found a handful of brands that I would actually feed my dog. We decided not to purchase our food here because 1. The vet suggested Taste of the Wild (which they did not have), and 2. We felt the food they provided was not up to par with someone we would want to give him. By this time, it was already after 4. About 4:10. So we walk back to the grooming area, and there she is (about to call us). Anyways, we leave him there and I took the receipt - which I had to ask for so I could pay - to the register. There was only one register open (out of the three they have) and I was the third in line, which is not a huge wait for me. But it was a holiday week, and fairly busy... Anyways, after a few minutes another register opens up but two people hop in that line. After what seemed like forever - my line started to move - YAY! But the person in front of us, had quite a few items to purchase and the cashier was complaining about how slow the computer was... We decided to move to another register (which had two other people), but actually went quicker than the first one we were in. I check in on YELP and received a $5 coupon for the salon, so I show them and it felt as if they have never seen this coupon before. The gentleman working did not know how to put the coupon in, so he grabbed another employee and she was a little confused so they got a manager. I would think that if they have a coupon out, they would make sure their employees know how to ring them in correctly - or at least know about the coupon. Anyways, I saw Rocky getting lowered so I told my fiance to grab him while I finish and pay. This whole time, the first register STILL had the same guy... I would think being a couple days before a holiday they would be well prepared and staffed accordingly. We ended up going to another pet store to buy his food, which is a little more expensive but healthier and better ingredients. I think next time we will go to another pet groomer and see if they are better. P.S. I have been here several times, and this is the worst visit. They are usually quicker and less of a hassle.

I would think 3 times before I ever took my pet here for grooming. They will mistreat your pet and…read moreso called female manager of grooming is the main problem and that quack ought to be fired because she represents the worst in petcare. My dog looked like a goat when she came out of that place and the excuse from them was that my pet didn't want them to trim her! Anywhere else I took her had no problem but that PetSmart Groomery is a joke!! To top it off she handed me a bill for $65 for itSo the next day I spoke to the store manager who refunded my money and offered me free treats to make up for the way me and my pet were treated. He said he would take care of the grooming manager too and I hope he fired her stupid azz.

Hollywood Feed is my new go-to pet store! It's just a little further than the other pet supermarket…read moreI have been going to and the prices are better! The store is tucked away in a little shopping center with a massage place, a bakery, nail salon, and breakfast/brunch spot. The staff is super friendly and helpful. They carry the bougie brand of cat food my picky cat likes to eat and they let you return foods if your pet doesn't like it! I ordered a case of food online and picked it up and they applied a 10% rebate. Can't beat that! For all you dog people, there is a dog washing station and leashed animals are allowed in the store.

My doggie really likes these chews I bought the other day and while they're available on Amazon,…read morewhy not support a local shop since I'm already in the neighborhood. I spotted them immediately and they're on sale. Buy one, get half off the second. So I bought four for the price of three. Awesome. Great service in a very clean and well stocked shop. I'll be back! [Review 19081 overall - round number 3400 in North Carolina - 50 of 2023.]

My mom missed her fur-baby's (Boss) maintenance appointment due to travel and asked if I could get…read morehim groomed over the weekend. A friend recommended Woof Gang and I'm glad they did. From setting an appointment to walking out the door, everyone was personable and took great care of Boss. Prices are reasonable for a mini-groom and they were timely. Needless to say, my mom was happy and I'm sure Boss will be back.

This place is TOO CUTE! The front of the shop has a little shop with lots of treats. Many are…read morehomemade cookies, and they also have a selection of bones and chews. There are big treats that look decorative and change throughout the seasons, and then they have more regular treats, that I'm sure are tasty too. It's billed by weight, so you can pick as much as you want, and you can create an account to earn rewards. In addition to the shop, they also do dog grooming. I can't speak to that as my dog hardly needs a brush, but I will say that the staff is very friendly and has been kind and excited to see my pup when we've stopped in. There's street parking, or you could snag a space in the parking garage or HT lot if it's a trafficky time of day. Love this little gem!

This place is wonderful - friendly staff, great groomers, good prices. My dog hates HATES getting…read moregroomed and she always leaves looking amazing. Ask for Dana. Thank me later!

Woof Gang always knocks it out of the park with grooming our mini goldendoodle, Sutton! Love being…read moreable to make an appointment online, and grateful to have them right here in our neighborhood. We're loyal to the Woof Gang gang!

I want to start by saying the owner/ employees are all super nice and willing to find you what you…read moreare looking for /need. We went in on a Sunday and I have to say I'm used to animals and pet stores having worked at Petsmart for a year. If you have asthma please be careful because the smell is a bit strong/guffy. I liked the variety of items from live plants, tanks, bio actives, feeders, supplies, etc. so that was awesome. I was less impressed with the chaotic nature of the shop. Lots of animals everywhere, not sure which were store sold versus part of the rescue and rehab portion of the store. (Love that they do rescue) Not sure if they just don't have a back room to keep supplies but a lot of store use items were on the sales floor so it just seemed a bit chaotic and disorganized unfortunately especially with a lot of empty used tanks randomly stacked in some areas. The other really big down side for me was their prices. A rescue crested gecko was about $190 I believe and there were others cresties that lechies, or larger lizards but they seemed high. The other high price was dubia roaches, which were .50c each at $10 only getting me a 20 count for mediums (1inch ish). I support small stores like this but was bit of a disappointment.

Buyer BEWARE!! Don't purchase fruit fly cultures. They are mold ridden, full of mites and…read moreoverpriced. Very disappointed. Will take my money elsewhere.

Stopped in for the self wash pet station. It was a clean area. Plenty of towels. The only thing I…read morehad issue with was getting the blow dryer to work. The staff wasn't too attentive to the area for me to ask so I just dried my pup best I could and took him home to dry. Most likely will just return here for a quick self wash when needed.

Just left this place me and my dog and will not return…read more After the rude nasty service I got from the two ladies working there I guess I wasn't the right color they just ignored me but soon as two white men walked in they greeted them and rolled out the red carpet for them and it was the skinny tall mix chic / hi yellow tall and it's always them and your own race that give you there ass too kiss but this place will never see me spending money here this makes me sick only in Charlotte

I can't say enough about the groomer's at Petco Charlotte! My Moyen Poodle puppy is going through…read morehis "fear stage" right now & scared of everyone & everything! When we got to Petco, I was worried. But then, there is Mrs Jessica! She is his groomer & the manager at this location. He was whimpering & like a kid, reaching up for love. Mrs Jessica reached right down to him and picked him up; and he's no Toy Poodle lol. She always does a great job but since it's his birthday, I feel he got an extra special big boy cut! I will also share that, under her leadership & team focus, I've noticed the same level of caring from all the staff. Now parking!!! Whew! It's a parking deck so that's a pain HOWEVER, it's a Target on the 3rd floor, some great shopping in walking distance and a Frutta Bowl right across the way! So you can make an appointment for you dog, fool around for a few hours then pick up your fur baby & go home; 1 RT Trip PERFECT! I recommend this location and drive 20 miles to go myself

Doggies and kitties need presents too, so we stopped in to Petco and picked up some goodies. The…read morestore is tidy, well packed with stuff for dogs, cats, fish, other small creatures. Prices are clearly marked. Friendly service. They often have animals for adoption so I try to steer away from that part of the store or I'd have to take more home with me and I already have enough. [Review 12573 overall, 2365 of 2019.]