This is a five star pet experience. Staff is super friendly and helpful. I went to purchase shampoo…read morefor my sensitive skinned Havanese as well as bathe him. The self wash areas are exceptionally clean. I like that I did not have to bend over and hurt my back to wash Bear. I have been back twice and will definitely go again.

I take my pet here to bathe him . Very Accommodating . It keeps my home from getting messy…read more Shampoos and conditioners are nice too

I never had an issue with a Petco location until my dog was sent to this one. My dad had been…read moretaking my dog there multiple times, but he calls to set up an appointment and the girl on the phone tells him that she can no longer be seen there. That's so ridiculous. They said that she is "too old". Maybe they should instead train their staff in how to handle older dogs instead of just sending them away..luckily there are other grooming places that have the expertise to adequately groom dogs.

I am irritated that I have to give this review 1 star…read more.... I made an appointment online for my Maltese to be groomed. I had a 2:15 appointment on 7/17/2021. From the time we arrived it seemed like Ashley (the groomer) didn't want to work today. The 1st issue was his rabies vac...he has a rabies tag that is stamped 2021 yet Ashley made me go through the motions of downloading the paperwork. The tag clearly says 2021 there is NO WAY the tag was expired as rabies vacs last 1 year...but OK...so after downloading the paperwork and showing her the effective date we finally move to how I want him cut. I explained that he had a matted spot on his chest and that I wanted him short but hopefully not scalped. Ashley then used the matted area as the reason she could not cut him. She literally told me a VET would have to cut the matted area and that she found one on his front paw. I am not sure what she did to that area on his front paw but my fur baby was in my arms and NEVER growls at anyone while I'm holding him and he started growling at her as if she was pulling the matted area. At that point I decided it wasn't worth the energy or the effort to keep going back and forth with Ashley about the cut. We left and I called multiple vets only to be told VETs DO NOT GROOM ANIMALS. So the whole story of a vet had to groom him was BS. I wasted my time, rearranged my day and my gas to travel 30+ minutes for this appointment only for it to fail because Ashley didn't want to work today. Even worse, I called PetSmart, explained how Petco refused to cut him due to the matted spots and after a brief hold while the agent spoke to the head groomer, my fur baby was granted an appointment for tomorrow with the head groomer. No bogus story of a VET having to cut him or him needing special handling. That being said, I will NOT recommend this Petco location, nor would I recommend the groomer Ashley. To add insult to injury, I STILL went to the Petco in Peachtree City to get an item that Petco doesn't carry which makes the trip to Petco an even more waste of time.

I have been going there for the past year for my dogs grooming. They went in January and the…read moregroomer totally chopped up my yorkies hair. She apologized and the manager would only allow her to give 10% off, which is nothing, add tax and still at the same price. I agreed to give her another chance, the store had $20 off coupons that were sent out , good until 4/5 but you couldn't get an appointment so I made it before the coupon expired but they still would not allow the discount after being g a loyal customer for years. Now I'm done and they keep their lousy 20 dollar coupon and everything else. I will be ordering my dogs food directly from Hills, don't need you PetSmart

Horrible grooming experience. Paid over 170$ to get dogs groomed and get this. I hope they don't…read moreget infections. No compensation was offered.

Great products, extremely helpful and friendly staff. Simply a wonderful experience! Made our…read moredog's birthday a happy one.

I shopped here for treats for my Brittany's 14th birthday. The selection of ingredients and cute…read moreshapes were amazing. My dog is picky, he has always liked soft treats but the choices were crispy. He loved them! Thank you for making his birthday so special. The woman who helped me was very kind too.

Joe, Ian and Rachel are just the best! We've made PPS our go-to for all things pup related. They're…read moreall so knowledgeable and make the best recommendations. Our pups love everything we bring home from there. The owner is also so nice! They all make the community a brighter place!

Local business. Wonderful & helpful staff. Free parking. Great selection of foods & suppliesread more

My dog's new favorite groomer! Probably the first time I have seen her not be stressed out after…read morehaving her cleaned. We are grateful for their service. She is especially, since someone *actually* managed to do her nails correctly for ONCE!. If you have a hard time getting your groomer to treat your dog's skin. These guys have the right idea of what they're doing.

Cool family owned store with knowledgeable, friendly, staff and owner on site. Mostly reptiles, but…read morealso has small grooming service for dogs.

This morning started with the words no dad wants to hear:…read more"Dad... it's an emergency." I didn't ask questions. I jumped in the car like I had a gunshot victim in the back seat. Turns out Skylar (my daughter's dog) had rolled head-to-toe in something that should require a hazmat team. STOP ONE: Pet Supermarket 930 Highway 81 E, McDonough, GA 30252 I ran inside begging for help. They turned me down, and their wash station was down due to weather. Not much you can do about that. STOP TWO: Pet Supermarket 1541 Highway 20 W Ste 120 McDonough, GA 30253 Same emergency. Same smell. Totally different experience. This location was calm, professional, and actually cared. Alexa deserves special recognition -- she was kind, patient, and genuinely tried to help us even in full Code Brown Emergency conditions. No judgment, no attitude, just great customer service. That's why this location gets 5 stars. Employees like Alexa are the reason people stay loyal to a store. Highly recommend this location -- and especially Alexa -- preferably on a day when Skylar is not a walking crime scene

Third trip here in an effort to begin being an aquarium family. This time it was to return a broken…read morethermometer and to ask about a foreign creature that has appeared in our tank. Amaya was very helpful. When we were given a piece of filter, it had snails embedded on it. Now we have these snails multiplying in our tank. . OUCH!!

The manager was extremely kind and considerate of my Labrador. The grooming service was swell…read more Highly recommend.

Again, Mr Justin, from the Fayetteville store has provided me with the awesome professional service…read moreand kindness! Along with Mr Dylan, on a previous visit! Kudos for these gentleman and store for having the customer service that is non- exist in so many retails store! Thank you again Justin, for making my day!