Absolutely amazing place. I needed to find a self doggy wash. The staff was so helpful. They even…read morehad an apron in the room from me to use. I was in and out in 20 minutes with my mini Schnauzer. I will definitely get a package and will be back.

It was our first visit today and we cannot be more happy; I used the self wash station (they have a…read more4 bath package that gives you a nice discount) and it was very convenient and comfortable. I'm super grateful with the staff, they were very nice with me and my dog. Definitely recommend.

Fantastic customer service and place to wash your pup!! The tubs are easy to get into and…read morecomfortable to use for both pup and man. Lots of fun treats to choose from!

So I went in yesterday and was greeted. Ask me what type of dogs do I have or a dog I have and I…read moretold them I have a Siberian husky. I saw a couple of chicken feet but then she was telling me about the different varieties of food that they have and vegetables you know can pumpkin stuff like that that I give my dog as well so I ended up getting a few chicken feet and I ended up getting some duck grind raw food for my fur child and they gave me a few samples of some other items that he really enjoyed. I'll definitely come back here to get some treats or food for my dog because they was very knowledgeable about every brand of dog food that they carry but also just they cater to you and give you the ultimate customer service so they get a five hour five and most definitely be back. It's great to have places like this in your community. That's strive to make you happy but also make your dogs happy.

We took our chihuahua mix to the Petco in buckhead for the Vetco vaccination clinic last month…read more the vet sent a prescription for Heartguard+ through email to us. When we tried to fill it at Costco, we were told that a hard copy of the prescription was necessary. Costco tried to call the Vetco vet to authorize over the phone, but the vet at Vetco refused to cooperate citing that they only do that in house. We were told that another vet was going to authorize the prescription at a later time (maybe one business day?). After three days, we contacted Costco about the med, and were told they were unable to fill it. Out of desperation, we returned to Vetco in Buckhead to fill the prescription and were told by the staff that Petco Buckhead did not have any prescription meds or foods, and that we would need to go to Petco Sandy Springs to fill the prescription. We drove 8 miles down the road to Petco Sandy Springs and were told that they were a clinic and a hospital, but not a pharmacy, and that they could not fill a prescription written by the vaccine clinic vet. They told us to go back to Costco, and they were nice enough to print out the Heartguard prescription on their printer. Finally, back at Costco with a printed prescription, the Costco pharmacy took 45 minutes to put a label on a box and sell it to us. So several miles on the car and several gallons of gas later, a $50 prescription took over a week to fill, and no one at any of the stores really knew what to do. The idea behind the vaccine clinic is great, and it helps cut down on vet visit exam fees and other overhead. However, this is not the way to accommodate your customers, and it put a bad taste in our mouth for using Petco/Vetco vaccine clinics again. I would definitely not recommend them. Maybe Pet Supermarket instead?

I had a grooming appointment and Twain B. took such good care of my miniature schnauzer, Noree! His…read morecut exceeded my expectations and it's hard to do a schnauzer cut but he's surely an expert ! I will be keeping him as my groomer ! Thank you so much!

Absolutely appalling treatment of the betta fish at this PetSmart. These animals are living…read morecreatures, not disposable decorations, and the conditions I observed were completely unacceptable. Bettas deserve clean, appropriate environments and proper care, yet they are often left in tiny containers with little to no enrichment or attention. This is not responsible animal care. PetSmart needs to do better. If a store is going to sell live animals, it has a responsibility to provide humane conditions and proper care while those animals are in its custody. I strongly encourage management to address these conditions immediately and for customers to report animal-welfare concerns rather than ignoring them.

We have taken our puppy to Petsmart in Dawsonville for two years. This last time was the worse…read moreexperience ever. I called the store to speak to the manager and was told that I could take him to the Vet if it got worse. I then contacted the corporate office after no apology or empathy. On Memorial Day I spoke to the store manager who seemed empathetic and kind until I took our pet to the our vet and was told this location sends them patients all the time and that they have a running tab??? The manager reassured me this did not happen often and to have ​our vet tell us otherwise was disturbing. I will never take our baby back there again. This was horrible. He was prescribed pain meds and antibiotics. I can't speak enough about how horrible this experience was. ​

Petco now uses "Door Dash" for online orders. Items not delivered that "Door Dash" claim delivered…read more I will take ALL of my business to PetSmart from now on!

Always a good experience in this store! People are always helpful and knowledgeable. I have been…read moregoing there for my pets needs for years.

Buckhead Location: Wide range of products for our furry…read morefriends. Helpful and cheerful staff. Points earned on purchases which add up to savings on a purchase.

So this is an odd one. a friend was in a jam and asked me to go pick up his pup from the groomers…read moreat this location. So I did, and when I got the dog, he didn't really smell like he had been bathed... but I didn't think much of it. Anyways, I paid the tab and came back from Buckhead... when my friend saw the dog, he called the store to demand I get a refund. But Petsmart being Petsmart, they said I had to physically go in a store as opposed to getting refunded over the phone. Really disappointing experience all the way around. If Petsmart is going to offer these grooming services, do them well--or not at all. And it's the main reason why I bathe *my* furbabies at home vs. going here.

We like this place, we go to the Marietta location, so much that we buy gift cards from them. Great…read morechoice of bird foods but also binoculars. Super nice people.

Met up with girlfriends to celebrate a belated birthday and wanted to bring a special gift. I had…read moregiven the birthday girl a hummingbird feeder, which she loves. She wanted to add to her backyard patio, and we wanted to give her the option to pick her present. We decided on a gift certificate from Wild Bird's Unlimited and the Buckhead store manager did not disappoint. Jake was helpful from the minute I walked through the door. I have always had such a positive experience in the Buckhead store. Jake showed me where the gift cards were located, I picked out the perfect card, and we chatted while I got things ready to present to my friend at our lunch. While I was in the store, I asked Jake a lot of questions which he answered well. I also window-shopped a bit, looking at items I plan to purchase in the future including some gifts for other friends. If you love birds, old-fashioned customer service, a knowledgeable staff, and a store fully stocked with everything you could want - then I highly recommend the Buckhead Wild Bird's Unlimited store. I will be back!

I've been here a few times for various adoption events. I love that they support the local shelters.read more

Toco Hills Shopping Center…read more I tried to return a dangerous/defective cat toy to this location less than 24 hours after buying it. The woman at the register started shaking her head "no" at me when I started asking if there was anything we could do here and didn't even let me finish talking. She then proceeded to tell me I could not exchange it or get a refund. Policy is policy; I get that. But she did not attempt to be a part of a solution at all. I know the bare minimum is pretty normal these days, but surely this store can do better than someone with a "too-bad, and I don't care" attitude. I wonder how many other chains will not let you return or exchange a product with an obvious choking hazard? Regardless, there's no shortage of bad attitude and lack of urgency here.

Absolutely amazing concierge first class above and beyond service! Mahogany had a photo shoot and I…read moreneed some items at the last minute. They pulled items for me and everything turned out great.

Scammers! They took my money and never shipped my items! I ordered from them months ago and I have…read morecontacted them multiple times on all different platforms and they flat out ignore me every time. Beware and don't purchase from here!