Took my Aussiedoodle, Teddy, for a much, much needed full grooming and considering how long it had…read morebeen since he'd had a haircut, the groomer did a phenomenal job! There are a few places where I've gone back and done some blending and trimming to even things out but Teddy tends to get antsy during a groom so I expected to have little details to clean up since it was his first time here. The staff is wonderful--I directly spoke with two of them and both were so kind, helpful and informative. I'll definitely be bringing Teddy back for his future full grooms and am thinking about taking him here for daycare. Thanks Wag-A-Lot Upper Westside for such a great experience and for taking such good care of my fur baby!

My Dog, Teddy absolutely loves Wag-a-lots! He is always so excited to head there and play. The…read morestaff is so friendly and he loves to greet every single person there. I enjoy being able to check on him via the cameras as well :) I like how he can get a bath at the end of the day as well, their groomers are also pretty good.

I have been taking my dog Harlee here for 5yrs now and all I will say is.... WE LOVE TREEHOUSE!!!…read moreShe's a big Rottie and they treat her with so much love and care. She also boards here a few times a year. Thanks for always taking care of my baby Treehouse!!

Treehouse is the BEST! They have taken such wonderful care of my baby everytime we go and I am so…read moregrateful! They are always able to see us in a last minute emergency and my cat has had a few major procedures done here as well and has healed wonderfully and been treated like a princess! Dr. Smith and Dr. Deloach are always so kind, gentle and knowledgeable on medicines and treatments. The front desk and techs are all fantastic as well! I would highly recommend them to anyone looking for great animal care!

Would not recommend for long-term boarding, especially for dogs needing coat maintenance…read more I boarded my Shih Tzu here from July 11-22. She has a drop coat that requires regular brushing to prevent matting -- I know that's not something a boarding facility can do for free every day, and I never expected that. At drop-off, I explained this to a young woman, possibly Haley (who was doing intake) and the groomer, who happened to be there. I even brought my own brushes and asked for her to be brushed 2-3 times during the week. I was told they'd check with the groomers. We also scheduled a mini groom for pickup day, July 22nd. Over the following days, I checked in on the webcam when I could and noticed she was looking increasingly disheveled. On July 19th, I reached out again to confirm the grooming appointment and to ask if anyone was brushing her, since she looked matted on camera. Haley responded right away and said she'd ask the groomers. On the morning of the 22nd, I got a call from the groomer explaining that my dog was severely matted and would need to be shaved down. When I reminded him I had specifically requested regular brushing at drop-off, he asked who I'd spoken to -- it became clear that the request had not been passed along or acted on for the entire two-week stay. He was apologetic, waived the dematting fee (which I would never have paid), and said he'd try to save as much coat length as possible. When I picked her up, it was obvious he'd tried, but the result was thinned out, uneven and choppy -- chunks clipped short around the mats, with a longer matted section left near her neck and tail and her top knot was a dreadlock. She looked worse, not better, and I had to book an emergency appointment at PetSmart of all places afterward just to even out her cut. What frustrates me most is that this was preventable. A specific, repeated request was made at drop-off and again mid-stay, and nothing happened until the final morning when it was too late to do anything but shave portions of her coat. Why not just do a proper cut? I was hoping this could be a regular daycare spot for my dog since I'm heading back into the office a few days a week, but after this experience I won't be returning. I don't care about the money. I'm hurt and disappointed more than anything. Photo 1: "Discovery Day" on July 8th. The "before" after a full day of daycare. No problem. Photos 2-3: During the stay. Photos 4-6: The "after" on pick-up.

After a HORRENDOUS experience at Pup N Cuts, we were dejected. How could a place with such great…read morereviews and reputation turn our Simon into a "Steve" (he didn't look like the same dog in the worst way possible). Enter Bark & Board. Not only do we love them for boarding but decided to give them a shot for grooming as well and we were not disappointed. The facility is well-kept, employees know Simon by name, and rates are competitive. We were very sad to leave Spot for Dogs when we moved from East Atlanta, but B&B has fit the bill. Thanks for all that you do, Simon loves you and so do his pawrents. 5/5

I have two 100+ lb hairy as f*ck dogs (great Pyrs) that I take here, and they always do a great…read morejob. The only thing that standing in the way of 5 stars is a glitchy and hard to navigate website but they are great on the phone.

My dog had a large bleeding gash on her back when I picked her up from a $84 groom. Never leave…read moreyour pet with them.

Great service. And my dog looks even more beautiful now!…read more He's happy and in a good mood every time we leave. The groomers treat the dogs with love and compassion. Great place!

Before I get into the good stuff please note PARKING IS DIFFICULT. Anything remotely close to this…read morebusiness you will need to pay for. I usually park at Ayla apartments, it's $7 for one hour. If you plan on dropping your pup(s) off and spending a few hours on the Beltline, you'll get your money's worth. IMO, this place is worth the hassle and inconvenience. I am so grateful to have found a grooming place for my dogs that they not only love going to, but finding a groomer that gives my dog Gotti the best cut he's gotten in Atlanta! Thank you so much Madison, you've gained loyal customers!

My corgi Gus has been part of the Bark & Board family since we moved to Atlanta 4 years ago. Gus is…read morea "special needs" dog in that he's a rescue dog that's not fond of too many people or other pets. He's a loner until he decides he likes you, then you're in! Over the years, the B&B family have gotten to know him and they all have varying levels of comfort with him, Sophie being the stand out and could have easily replaced me as his mom! Despite Gus's lack of interest in most beings that aren't a tennis ball, everyone makes a concerted effort to get to know Gus and his quirks, ensuring a safe and enjoyable experience! When there was an issue with another dog, not started by Gus, the B&B family immediately let me know and we solved the issue together, again with their team being absolute rockstars in care for Gus's small wounds before I could get back to him. I mention this story because there's always someone on a review site for doggy daycare and boarding with a bad experience who talks about it, but doesn't go into the detail of how the company made it right. Bark & Board have become trusted advisors and custodians to my dog for 4 years, and we cannot thank them enough for giving Gus a safe, loving, and comfortable experience for over 4 years, and will continue to do so and care for my little buddy. For anyone without a "special needs" dog, they will love your pet like their own and will get much more out of the themed days, photos & videos, "paw-gress" reports. But if your pet is a little more like Gus, rest assured, they will be in great hands!

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

I was looking for a black owned business for pet grooming and I found my favorite! Sparkles has…read morebeen here twice and she is always happy when I return. I love the appointment app and the staff is so nice. Every time I drop off Sparkles, I am greeted warmly and they treat my baby with love! Sparkles always smells nice and looks fantastic when I pick her up! To me that means that the staff cares and that they took their time with her, which I think is a plus. I would recommend Happy Hearts Pet Care to anyone looking for a great groomer for their dog!

I've been bringing my goldendoodle, Mylo, to Happy Hearts since 2023--back when Wayne was grooming…read moreand operating mostly solo. While we had one earlier issue (Wayne falsely accused me of disputing grooming charges with my bank), I chose to give the business another chance because mistakes happen. The first boarding experience went smoothly. I received photos and videos of Mylo, which gave me peace of mind while I was away. Unfortunately, this most recent boarding experience was an absolute nightmare--primarily due to poor customer service and a complete lack of communication between Wayne and his staff. When booking the boarding appointment, I clearly told Shan (the receptionist) that I wanted Mylo groomed during his stay. She repeated the services back to me and took a deposit to confirm everything. I dropped Mylo off on Friday, and Wayne told me he'd be ready for pickup at 3 PM on Sunday. I informed him my sister would handle the pickup, and he handed me a sticky note with a phone number for her to call. While I was out of town, I received zero photos or updates about Mylo, which was already concerning based on my previous experience. Then, on Sunday at around 12:30 PM, I got a call from a woman at Happy Hearts asking if Mylo could be picked up by 1:30 because she "had something to do" and Wayne had "a work thing." This was a major inconvenience. She called twice more rushing my sister, and then told me she'd be leaving at 2 PM regardless. Before hanging up, I requested a call from Wayne--but instead, she just texted me: "Hey may call this number when your sister arrives please." At this point, I was genuinely concerned about Mylo's well-being. It didn't feel like I had boarded him with a professional business--it felt like leaving him with an unreliable friend. When my sister arrived, she called the number and rang the doorbell, but no one responded. Eventually, the number called back and Wayne facilitated the pickup. That's when we found out Mylo was not groomed during his stay. Later that evening, Shan texted me from her personal phone, apologized for the miscommunication, and said I could bring Mylo in on Monday because they had availability. I brought him in that morning, but the receptionist said there was no availability and he wasn't on the schedule. When I mentioned the text from Shan, she was surprised and only recognized the automated business system message--not Shan's personal message. Eventually, they agreed to groom him because, at that point, he was not leaving without service. Before leaving, I again asked for Wayne to call me. He finally did hours later--with a completely dismissive, unapologetic tone. I expressed how disappointed I was with the service, the lack of updates, and how concerned I felt not knowing if Mylo ate, drank, was walked, or was comfortable during his stay. His response? He blamed his staff and said "You or Shan didn't tell me he needed to be groomed." That's unacceptable. I communicated everything clearly with your staff. It's not my job to repeat instructions your team failed to relay. And just when I thought the experience was over, when I picked Mylo up after his grooming, the receptionist casually mentioned that she had photos and videos from his stay--yet I still have not received a single one. This entire situation was unprofessional, stressful, and deeply disappointing. What used to be a trusted business turned into a mess of excuses, finger-pointing, and poor leadership. I will no longer be using Happy Hearts, and I strongly recommend finding a grooming and boarding facility that prioritizes clear communication, professionalism, and genuine care for your pets.

Great service I've been coming to him for years. He is always professional highly recommend.read more

+Spent a lot of money for a haphazard job. My dog had two matted areas, small ones, at his…read moreears/neck. Rather than comb them out, they simply cut them leaving two huge chunks. The final cut had a huge high peak on his neck, and chunks on where the mats were. For $180 that's just unacceptable. I went here because they were supposed to be "poodle experts". Thats BS . Go somewhere else.