I recently took my SUV into John Elway Cadillac to have a ceramic coating applied to my car as well…read moreas having a detail done on the inside. It could not have turned out better! John Elway Cadillac always does top shelf work. Rifat, whom is a Service Advisor there, is a great guy. The crew who worked on my car could not have done a better job. If you're looking for a car or need work done on your car, go to John Elway Cadillac. They treat you right! Greg T.

I'm extremely disappointed by how I was treated by John Elway Cadillac and General Manager Tim…read moreMartinez throughout this entire experience. Over an extended period, thousands of dollars were spent servicing an Escalade at this dealership in an effort to resolve recurring mechanical issues. Despite multiple visits and expensive repairs, the original drivability concern remained unresolved. After the vehicle spent approximately a week in the service department and was returned, a critical "low/no oil pressure" warning appeared almost immediately. The owner was then informed that an additional repair costing several thousand dollars would likely be required for an oil pump. Paying thousands of dollars only to leave with the original problem unresolved--and then immediately face another major mechanical issue--is an experience no customer should have. What has been most frustrating is not just the financial burden, but the complete lack of accountability and communication afterward. I sent a detailed and respectful letter to the General Manager outlining the situation and asking for help resolving it. I also left two follow-up phone messages. I received no response whatsoever. As a customer, you expect honesty, communication, and some level of concern when a vehicle is returned with unresolved issues and a major new problem appears immediately afterward. Instead, I was left with an undrivable vehicle, thousands of dollars in expenses, and silence from management. Exceptional customer service isn't just about fixing cars--it's about building trust, earning loyalty, and creating lifelong customers. When a dealership fails to resolve recurring mechanical issues, returns a vehicle with the original problem still present, and then a major new problem arises immediately afterward, customers understandably expect accountability, communication, and a genuine effort to make things right. Ignoring detailed correspondence and follow-up phone calls only compounds the frustration and sends the message that customer concerns are not a priority. What makes this especially unfortunate is that every dissatisfied customer represents far more than a single lost sale. Every customer has friends, family, colleagues, business associates, and professional contacts who rely on personal recommendations when deciding where to purchase and service their vehicles. A dealership that consistently demonstrates integrity and stands behind its work can generate years of repeat business and referrals. Conversely, poor communication and unresolved service issues can cost far more than the price of addressing a legitimate concern. This situation was an opportunity to earn trust and create a long-term advocate. Instead, it became an example of how failing to communicate and stand behind one's work can damage a dealership's reputation and discourage future customers from doing business there. Instead, what should have been an opportunity to build loyalty and positive word-of-mouth became one of the most frustrating customer service experiences I've ever had. In the end, the dealership didn't just lose my trust--they likely lost future business and referrals as well. I cannot recommend this dealership based on my experience. If you choose to service your vehicle here, document everything carefully and make sure you clearly understand what is--and is not--being fixed before approving expensive repairs.

My Pathetic Experience with Tesla (Lone Tree - Park Meadows Location)…read more I want to share one of the most frustrating and disappointing experiences I've ever had with Tesla. We had a word with Kevin on Sunday, and he clearly told us that we only needed to pay $250 to block the car -- nothing more. But later, when we were filling out the application, Francis informed us at the end that we'd have to pay $1,700 for the lease. We were never told that upfront. The lack of transparency and communication was shocking. We ended up waiting there for hours -- from 2 PM to almost 6 PM -- while they struggled to figure out the financing details. My lease application was rejected, but later it got approved for finance, and they even asked me to bring a co-signer. Despite that, the whole process was extremely disorganized and stressful. To make things worse, they refused to refund my $250 and told me to call Tesla Insurance myself to get back the $299 refund -- even though I don't even have a car now. It was an unbelievably painful, frustrating, and time-wasting experience. I honestly didn't expect this level of confusion and lack of accountability from Tesla. Beware before you visit the Tesla Lone Tree - Park Meadows location, especially if you're dealing with financing or registration. It's a total nightmare

This was the first time I visited a Tesla Dealership. What was extremely unique about this…read moredealership is it was located inside a mall. The salesman was extremely friendly, knowledgeable and helpful. He highly encouraged test driving a Tesla and provided a great experience, for these unique vehicles.

Kelsey was amazing to work with! We had a great experience all around and will be happy to share…read moreour experience!

Buying experience: High pressure pushing warranties that change in price from the start to the…read morefinish. They forced a 3 year paint warranty on my brand new car and told me it was mandatory and not negotiable. Over $700 down the toilet. Service and maintenance: Pushy tire sales guy who was hard to make go away saying my new car tires were shot at ~18k miles. 26k miles now and no where near the wear marks. Service and maintenance: Terrible transmission fluid replacement service. Toyota SPECIFICALLY states no alternatives to Toyota ATF WS fluid in the manual or possible engine damage. AutoNation Toyota put in aftermarket fluid that was NOT approved by Toyota. Contacted Toyota Brand engagement and they clearly told me that unless the dealer has a letter from Toyota for this fluid it is NOT APPROVED. They initiated an investigation. The service tech made the mistake of sending a video showing the aftermarket product going in and I screen shotted it. After getting nasty with me stating "If we replace your fluid with Toyota ATF (required) we will never see your truck again. Service manager tried to tell me that AutoNation has a nation wide contract with the aftermarket brand and the warranty on it exceeds the manufacturer's warranty. Such a LIE. I made them print out the warranty and ONLY IF you replace transmission fluid every 30k miles will they provide up to $2,000 towards the replacement of the transmission. That doesn't even cover labor. BS. Service and maintenance: After they replaced the aftermarket ATF with required Toyota ATF WS, they damaged my wiring harness and gave it to me that way. See the pictures. It was likely the hose clamps from the machine that tore off the insulating material. After your included maintenance from Arapahoe AutoNation Toyota, I recommend you find a good independent shop and STAY AWAy from this place.

I have a 2018 Tahoe 4x4 that I did not purchase from Bozarth Chevrolet but today when I brought it…read moreinto their Service Center you wouldn't have know that. I was met by Greg Ruybal their Top Notch Service writer and boy did I get first class service. The way he explained to me their process of delivering top level service, I felt as though I had purchased my Tahoe there and was about to receive a level of service I have yet to experience at any dealership. Greg set my expectations and then delivered past them. They made the repairs I needed and gave me back my Tahoe in much better shape than I gave it to them. When I drove away I knew everything was exactly as it should be. Everything was fixed and my Tahoe drove as if it were brand new. Bozarth Chevrolet is a First Class operation and Team Members like Greg Ruybal make it that way.

Bought a 2011 Avalanche from them and still have it. Used Ed Bozart almost exclusively for all…read morerepairs, tires, batteries and oil changes for 15 years until recently. AC was blowing hot air they told me leak in evaporative coil and $2500-$3500 to fix. Second opinion at Firestone said no leak just topped off Freon after UV leak check the gold standard for a leak check. $300. Five weeks later still blowing cold air. Maybe could have been intermittent leak when Bozart checked but really?

These guys are awesome and will go above and beyond to take care of you. Thanks so much Calebread more

Pretty cool you guys left grease all over my truck and then never returned my calls. There's black…read moregrease all over the handle got it all over my hands. It was on my steering wheel and on the front bumper. Looked under the truck and didn't look like you guys sprayed anything down after changing oil so thanks a lot for the mess in the wreck. I think I'm gonna go back to GMC

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

They are a place you do not want to expect efficiency in buying a vehicle…read more Great for test driving, but extremely unprofessional to close deals. They sold a car I drove without waiting for my response, and now that I found another car, I have to be chasing them to close the deal. On a CASH purchase. They're immature and far away from being sales man professionals.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.