Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

I recently took my SUV into John Elway Cadillac to have a ceramic coating applied to my car as well…read moreas having a detail done on the inside. It could not have turned out better! John Elway Cadillac always does top shelf work. Rifat, whom is a Service Advisor there, is a great guy. The crew who worked on my car could not have done a better job. If you're looking for a car or need work done on your car, go to John Elway Cadillac. They treat you right! Greg T.

We were interested in a vehicle at this dealership and had several conversations with a salesperson…read morenamed Ephi about our trade-in. We couldn't reach a deal, so we politely walked away. A week later, Ephi texted saying the vehicle was still available and that the dealership was now ready to compromise. She sent pricing details and service paperwork at 11:58 a.m. Because I was at work in back-to-back meetings, I was trying to coordinate with my husband during the day. We decided he would stop by after work to finally see the vehicle in person since we had only seen online photos and videos. He drove 25 minutes out of his way, only to be told by another salesperson that the vehicle had sold at noon. The frustrating part is that Ephi never bothered to let us know the vehicle had already sold, even though she had just sent us paperwork minutes earlier. That means she was actively discussing the vehicle with us while it was apparently being sold to someone else. I understand dealerships want to make a sale, but basic communication and respect for customers' time should be expected. We were actively working our jobs while trying to coordinate this purchase, and those jobs are what bring in the money allowing us to buy a vehicle. Also, my husband wasted a significant amount of time driving to see a vehicle that was no longer available. In the beginning they promised to change our opinion of the car buying process after being burned previously and they failed miserably at that.

My Pathetic Experience with Tesla (Lone Tree - Park Meadows Location)…read more I want to share one of the most frustrating and disappointing experiences I've ever had with Tesla. We had a word with Kevin on Sunday, and he clearly told us that we only needed to pay $250 to block the car -- nothing more. But later, when we were filling out the application, Francis informed us at the end that we'd have to pay $1,700 for the lease. We were never told that upfront. The lack of transparency and communication was shocking. We ended up waiting there for hours -- from 2 PM to almost 6 PM -- while they struggled to figure out the financing details. My lease application was rejected, but later it got approved for finance, and they even asked me to bring a co-signer. Despite that, the whole process was extremely disorganized and stressful. To make things worse, they refused to refund my $250 and told me to call Tesla Insurance myself to get back the $299 refund -- even though I don't even have a car now. It was an unbelievably painful, frustrating, and time-wasting experience. I honestly didn't expect this level of confusion and lack of accountability from Tesla. Beware before you visit the Tesla Lone Tree - Park Meadows location, especially if you're dealing with financing or registration. It's a total nightmare

Elon Musk couldn't be CEO, and I think the company may survive. If he stays on, continuing things…read morethe way he has, this won't be here (if it even is still?) and his reputation in Colorado has definitely been hit hard. He did it to himself... but his investors are not gonna be happy with him soon I don't think. What was the purpose of this? Can't DO anything here... aside customize a car and see and touch things, but not the CHEAP models, only the highest end stuff with the expensive parts. They don't show off the cheap models...

With my son on hand, I stopped by the dealership hoping to find a RAV4, but inventory was limited…read moreto two older models, a 2019 and a 2015. If you're in the market for a truck, there is plenty to choose from with their selection of Tundras and Tacomas (definitely the guy-truck crowd!). Autonation has/had a nice selection of gold certified, 2025 4Runners and there was one TRD Premium with only 1,500 miles on it. It was an absolute dream to test drive (everything is nowadays compared to 15yr old "Brady"). Of course, the sticker shock set in once the taxes and fees were added, so I'm still debating any commitment. #ServiceStarShoutOut to Cornell, who was by far the best sales associate to approach us. He took the time to talk with us about the vehicle's features and warranty options without ever making us feel pressured. I totally appreciated his honesty when discussing add-ons, advising us that things like appearance protection (a sticker spotted on many vehicles) aren't always necessary. If you're shopping for a Toyota, I would absolutely recommend asking for Cornell.

I brought my Toyota to AutoNation Toyota Arapahoe for an oil change, a new set of tires, and a…read morepre-trip inspection. I explicitly told the service advisor that I was taking this vehicle on a road trip to another state and needed it to be completely safe. Instead, this service department handed me back a vehicle that was an absolute hazard to drive. The technicians committed multiple severe, amateur mechanical failures: Unbolted Skid Plate: They completely failed to bolt the heavy metal skid plate back onto the underside of the vehicle. A hanging skid plate can easily rip off at highway speeds, causing catastrophic damage to my truck or drivers behind me. Loose Oil Cap: The engine oil cap was barely hand-tight. Had it vibrated off on my road trip, it would have sprayed hot engine oil everywhere, potentially causing an engine fire or destroying the motor. Improper Tire Inflation: After spending over $1,500.00 here, including brand-new tires, they couldn't even fill them correctly. There was a dangerous 10 PSI variance between the tires. When I called the dealership to report these severe safety hazards, the response was incredibly ignorant and dismissive. I was told "sorry this happened, when you come back again tell your service manager." There is zero accountability for putting my life at risk on an interstate trip. This is extreme negligence.

I've bought multiple vehicles from this location and the other one on havana, but this place is…read morebeyond profesional and caring always have their customers in mind Tim sweet is a one of a kind sales profesional. Thank you Tom!!!

Bought a 2011 Avalanche from them and still have it. Used Ed Bozart almost exclusively for all…read morerepairs, tires, batteries and oil changes for 15 years until recently. AC was blowing hot air they told me leak in evaporative coil and $2500-$3500 to fix. Second opinion at Firestone said no leak just topped off Freon after UV leak check the gold standard for a leak check. $300. Five weeks later still blowing cold air. Maybe could have been intermittent leak when Bozart checked but really?

I was prepared for 6 fixes & they said Ino Lu needed 2! Honesty much appreciated & they got me out…read morein a few hours.

These guys are awesome and will go above and beyond to take care of you. Thanks so much Calebread more

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

They are a place you do not want to expect efficiency in buying a vehicle…read more Great for test driving, but extremely unprofessional to close deals. They sold a car I drove without waiting for my response, and now that I found another car, I have to be chasing them to close the deal. On a CASH purchase. They're immature and far away from being sales man professionals.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Wendy, our salesperson, was excellent. She was friendly, professional, and made the shopping and…read morebuying process enjoyable. She earned this review. Unfortunately, taking possession of the vehicle was a completely different experience. Wendy wasn't available when my daughter and I arrived to pick up her new 2026 Hyundai Santa Fe Hybrid, so she left the key with another salesperson, Art. From the moment we arrived, there was no greeting, no congratulations, no walk to the vehicle, no "thank you for your business," and no offer to explain any of the vehicle's features or answer questions. It felt like we were an inconvenience rather than customers taking delivery of a brand-new vehicle. I understand it wasn't Art's sale, but representing the dealership professionally should not depend on whose customer it is. Delivery day is supposed to be exciting, especially for someone purchasing a new vehicle. My daughter was incredibly proud of her new Santa Fe, and that moment was diminished by the lack of basic customer service. For comparison, when I purchased a vehicle from McDonald Hyundai in Highlands Ranch, everyone there was welcoming, professional, and made the delivery feel special. The difference between the two dealerships was striking. It's unfortunate that what started as a very positive buying experience with Wendy ended on such a disappointing note. I hope management recognizes that the delivery experience is just as important as the sale itself.

Seriously, just do not come to this dealership if you have a more expensive repair, and I don't say…read morethat lightly. I had an oil leak and was originally billed at about $3500. This issue persisted to the point that I had to take the car in TWO additional times over the course of TWO months. At this point, they forced to me to pay an additional $2000 which is over the value of the car at this point because in their own words, "we couldn't see the issue until we dug deep enough". I basically got baited into buying a new car in terms of value for an issue that either should only been a few grand. If I knew how much it would cost in total, I would've scrapped the entire vehicle and purchased another one. DO NOT go to Arapahoe Hyundai. I don't know if it's the mechanics or management, but someone is doing either an extremely poor job, or operating in an extremely predatory manner.