Flowers by Jodi were great to work with. They can accommodate large and small orders for your…read moreevents. We had a smaller wedding and ordered the bride's bouquet, a jr. bridesmaid's bouquet, the groom's boutonniere, and a few dozen white roses for table decor. They are super well organized and keep track of all orders and notes in their client portal. They base their bouquets on inspiration photos, and you can see what flowers they are planning to use on the portal. Make sure you are vocal about anything you may not like and answer all of their questions in a timely manner to ensure all visions are executed correctly. I recommend you make any needed changes at least two weeks before the event, as they order flowers a few weeks in advance. They were great to work with and delivered our flowers to the venue on time and as planned.

If only we could fully show how gorgeous our wedding flowers were through a review! Our…read morearrangements were just like a dream and perfectly matched our vision, and the team at Flowers by Jodi were so easy and kind to work with. The flowers arrived on time and looking wonderful (I could not stop staring at my bouquet throughout the whole day!), and they made picking out the flowers a breeze even though we were planning from out of state. They knew our venue inside and out and delivered the arrangements on time to certain spots so that they were prominent and right there for us to find. We are so glad we went with Flowers by Jodi for a stress, worry-free experience and beautiful flowers. Book with them!!!

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

I ordered flowers from this funeral home, but they failed to deliver them to the graveside ceremony…read moreas promised. DO NOT believe them when they say they will get your flowers delivered.

As a guest, everything was perfect, well planned and organized. The service inside and gravesite…read morewas notable and the socializing afterwards was excellent

UPDATE: I'm disappointed that George Retsina publicly offered to talk about my review, then asked…read moreme to send proof of the agreement, which I did, and said he would get back to me--but never did. His lack of follow-up makes the public offer feel more like an attempt to make PMP look responsive than a genuine effort to address my concerns. It looks like he did this with every bad review by other people, too. We strongly recommend that families think twice before entrusting Phoenix Memorial Park with their loved one's remains. Our experience was appalling, not because of one minor mistake, but because even simple, specifically agreed-upon instructions were not followed to our satisfaction. We had a signed contract requiring tamper-evident tape on our father's urn/container before it was transferred to an attorney for safekeeping. Instead, the photograph we received showed what appeared to be ordinary tape on a cardboard container. When we raised the fact that this was not the tamper-evident tape specified in the agreement, we were told that regular tape would make it "obvious" if the container had been opened. That response was astonishing. The issue was not whether someone at Phoenix Memorial Park believed ordinary tape was good enough. The issue was that tamper-evident tape was specifically agreed upon. A written agreement should mean something. The documentation was equally unacceptable. We were supposed to receive photographs of our father's container entering the crematorium. What we received was so blurry that we could not clearly read the identifying information that should have shown our father's name and identification number. Even the photograph of the container afterward was blurry. How difficult is it to take a clear and respectful photograph to make sure the sign on the box is readable? These photographs concerned the identity and handling of our father's remains. This was not the time or place for careless documentation. When a family asks for photographs specifically so there is a record of what happened to their loved one's remains, the identifying information should actually be readable. Then, rather than simply addressing our concerns and providing adequate documentation, we were told to communicate through an attorney. Think about that. A grieving family should not have to pay an attorney to ask a funeral home to follow written instructions, answer basic questions, or provide clear photographs. Unfortunately, we did have our attorney respond, yet the documentation we received still did not meet what we considered a reasonable standard. The handling of someone's remains demands precision, accountability, and respect. There are no do-overs. Families should be able to trust that written agreements will be followed exactly and that important documentation will be clear enough to actually document something. Our experience left us with very little confidence in Phoenix Memorial Park. If attention to detail, clear documentation, honoring written agreements, and responsive communication matter to you, we strongly suggest considering another provider. We certainly would not choose Phoenix Memorial Park again. We may update and add photos if necessary.

This place was starred by the emt because it was the closest to my residence and I'm very happy I…read morewent with them. Laura exceeded all expectations. She was professional, empathetic, and courteous throughout the experience. The venue is beautiful inside and the event went on with no issues. My condolences if you are in the market for this service. I assure you that they will take care of you and your loved once's with grace and dignity.

Shadow Mountain Mortuary has taken care of the Valley (Phoenix AZ area) firefighters and Police for…read moremany years. Megan the funeral director is VERY caring with the loved ones, the families requests and feelings. But in hard times losing a loved one, some people are more sensitive than others and don't understand or naïve to state, city and company rules, regulations and conflicting requests made by other family members. It is hard for one to balance those things and make the relatives understand and but sometimes a nerve gets hit and the relative or friend unravels in angry. I personally have used Shadow Mortuary a few times for relatives, and I can say positively they were the best I could ever hoped for. Our firefighters and Police will continue to use Megan and Shadow Mountain Mortuary to assist our lost brothers and sisters to their final resting place.

I attended a funeral. Beautiful location. Very peaceful and quiet. Service was in the pavilionread more

We had a wonderful experience making arrangements and ordering the stone. The manager Ira Mann was…read morevery caring and helpful in this very difficult time! The staff is great and respectful to me, I go and visit everyday and they are always friendly if they are outside when I drive by! I feel very comfortable with my choices here!

My personal thanks to Randy and everyone at Hansen for their assistance in the cremation of my…read moremother. The professionalism, the attention to detail, the communication, the knowledge, and most of all the empathy and the concern for getting details correct was amazing. My family and I are very grateful.

My husband passed away & HANSEN's mortuary took control & helped me get all his arrangements taken…read morecare off . My husband looked so nice . I highly recommend HANSEN's mortuary to everyone ! Thank you HANSEN's

My situation was a little unusual as I was the sole family member and needed a direct burial. I…read moremust commend Ali Mangino and the hiring manager who retained such a warm, compassionate, and supportive employee. Thank you Ali and staff for your empathy and graciousness with the accommodations afforded me. The ease of the entire process was made that much simpler because of Ali's attention to detail. I can rest assured knowing that Mom would be pleased. Warmly, RA

We tragically lost Dad while he was transitioning his life to the Gilbert, AZ area. My…read moresister-in-law directed us to this cemetery, which is newer, quieter, peaceful, beautiful, and out of the way from busy avenues of the city. It's has less of a cemetery feel than a memorial space as they don't allow standing gravestones, just the flat plaques. Right now it's in development but the future plans will include a pond and bigger spread. The staff were so kind and helpful before and during the services, we were thankful for their professional guidance. My emotions are still raw but the peace of this place will soothe them as I come to revisit and reflect.

This was my first involvement in a close person's passing. They were WONDERFULLY HELPFUL…read more Christi in particular was a gem to work with. They led me (mostly by the nose) through the long list of requirements and made it relatively easy to get through. I couldn't recommend them more highly!

The first thing I want to share is that the staff was very helpful in making the arrangements and…read moreletting us pick up on a day that they were closed. We too, looked at reviews before choosing. The disheartening thing is the way our viewing was handled. The viewing area is by no means adequate or private. The front desk and employees sat in the same room while we had distressed family members in tears and disbelief that my son was gone. The ladies continued to type on keyboards and move around, it was distracting and it felt, disrespectful. The room had closets open and stretchers viewable, boxes and things stacked around the room. The cover that was placed on my son was tattered and a blue material that was very well used and not appropriate. There was nothing comforting there at all. There were used water bottles on the tables and trash left behind. No music, nothing to mask the smells that went straight to my heart when I was close to my son. Upon returning to get my sons ashes they were brought into this same room again, while another family was viewing and in the center of the room. The lady walked over to a counter behind the decedent and gathered the box of ashes for my daughter and my sons father. The other family was in dismay at this, as was my daughter. She kept apologizing to the family for the intrusion. The room is quite old and there was just absolutely nothing about this experience that I can recommend. It was all very sad. Professionalism at a time like this would have been appreciated. We all left feeling very uneasy and sad that my son was placed in their care. Kristy was very sweet and very helpful and that is my only kind comment. The two woman that typed and texted through our viewing and sadness have no idea how disrespected we felt. I will, we will never forget this. Not recommended.

I would highly recommend. We contacted a few different places and this was the only one where the…read moreperson who answered did not seem like a greedy salesman. They were caring and compassionate throughout the entire process. There was a mixup at the ME office and they worked diligently to get them to fix the error. This also put us in a time crunch but Ascend was able to efficiently cremate and release the remains to us on time. So very thankful for them and their effort. They made things much easier on us by handling everything in a caring compassionate way

Overall, our experience was good. Staff were at times slow to get back to you to answer questions…read more It is better to respond to the general e-mail address for them as responding to individual e-mail addresses within the organization several times went unanswered. Good coordination with the Donor Network but would have liked to have known where our loved one was in this process and where his body was (at the cremation site, Donor agency, etc.). Service requested was completed. Got death certificates as needed in a timely manner.