Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

We had a bad mouse infestation in the walls and attic of our single family home in Columbia. Art…read morewas responsive and explained his approach even before I hired him. He came out, identified what was happening, and even added a complimentary treatment when we discovered more than what was expected. We're sleeping easy knowing our problem is gone and we can focus on other things. Definitely would recommend.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

I called this pest control that answered their phone, was professional and courteous. Although he…read moredoesn't handle squirrel removal he gave a solution that fixed the problem. He suggested having trees cut that allow roof access for squirrels then referred me to a company that removes squirrels. I set the appt fir tree trimming and squirrel removal. Although I didn't use his card meant if, and when I need pest control I will surely use him. His customer service and "communication skills" are unbeatable. If that's any indication of his work then he's the one to use. Thank you sir for your help. I added pics for other customers with the same issues. Call this company to determine what the critter is that does this.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

Now, I know I normally write reviews on restaurants and such but I have to give a very necessary…read morepositive nod to a company that really helped me out during a renovation. I was the project manager supervising the renovation of a townhouse in the Columbia, Maryland area that has a pest infestation the likes that God himself rarely sees...and believe me, that's saying something. Every square inch (or centimeter for the metrically inclined among us) of the house had some kind of 6-legged, non-rent paying squatter, crawling around, playing cards, checking on their eggs or complaining about a bad call made by the referee against the Ravens in their most recent game against the Steelers. Needless to say when you walked into the home, two things crawled - your skin and the walls. I went through over 32 Raid insect foggers...no, ladies and gentlemen. That's not a typo. I did indeed say 32, in addition to 7 cans of Raid bug spray and I was only able to kill a tenth of what was in there. I felt like Sigourney Weaver marooned on a planet 75 light-years from Earth, positioned near the queen alien's nest with only a slingshot, 7 rocks, a mosquito net and two granola bars. I called a few pest control companies in the area, some of whom were booked solid and one who absolutely would not take the job based on the description alone (gee...whaddaya know - a pest control company that doesn't want to do pest control.) When I got to Phenom, Laurie (I hope I'm spelling her name correctly) answered in a voice so polite and possessed a demeanor so jovial, she'd make a Chick-Fil-A employee seem like Triumph the Insult Comic Dog. She patiently listened as I gave her the synopsis of my problem. She then connected me with the supervisor who didn't just send employees out. He came out to the site PERSONALLY, gave an in-depth onsite assessment, and promptly with his associate began the first treatment. He informed me that there would be multiple treatments and that it would take some time, but the schedule was adhered to and the price was quite fair. Long story short, the home looks as though it NEVER had a pest infestation of any kind. And talk about professionalism - they were willing to spray each adjacent unit to ensure the problem did not migrate to the next homeowners over. Now THAT is the definition of good service! I'm not just making this review to make it seem as if they are a great company. I know for a fact that they are a great company, staffed by people who are courteous, professional, and do what they say they are going to do. Phenom is a company I trust and will definitely work with them on any and all future projects. They excel at removing pests... ...perhaps I should call them about a certain ex of mine who is proving to be somewhat troublesome. Might need more spray, though...

Totally Recommend Phenom pest control. Quick and…read moreprofessional work. They have serviced my residence for over three years.

They have been a terrific company for years and until this week, they would have received 5 stars…read more However, due to a mouse problem, I have called, emailed and texted them multiple times yesterday yet no response, hence the 3 star "average". This is unlike them. Does anyone know if they are out of business or something? There is no evidence of that on their webpage or voice mails. just got a call back and they have merged with American Pest which led to the confusion. i hope they can maintain their excellent workmanship and customer service.

I have an annual agreement with them and for an entire month I'm calling and leaving voice mails…read morewithout a call back. They fell off the earth and I am evaluating how to get a refund with the help of my credit card company.

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more