I recently had Sean come back out to my home after several years. The last time he treated my…read moreproperty was right before the COVID-19 shutdowns, and at that time he did an excellent job. Fast forward to this year, when I started noticing signs of mice in my home. I immediately thought of Sean because of the great experience I had previously. He came out promptly, performed a thorough inspection, explained what he found, identified possible entry points, and provided a clear plan to address the issue. Sean is professional, knowledgeable, honest, and takes the time to answer questions without making you feel rushed. It's reassuring to work with someone who genuinely cares about solving the problem rather than just making a quick sale. I highly recommend Sean's Pest Control to anyone looking for reliable and trustworthy pest control services. It's great to know that even after all these years, the quality of service remains outstanding.

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I called Arterix about a wasp infestation in my house. They scheduled a pest control expert to come…read moreout the very next day. Chance came and took care of the problem and assured me that the nest of "yellow jackets" who somehow had made their way into the wall would be eliminated. He explained that the type of chemical used would kill the adults but not the larvae. He is coming back in 2-3 weeks to continue treatment. If the residual pest control chemical doesn't kill the newly hatched "yellow jackets" the second chemical treatment will be applied. Chance also said it was just "bad luck" that the yellow jackets got into the house.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

this company was fantastic. The gentleman came back until the job was done. I give them a tenread more

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

My biggest recommendation: schedule Saturday service; and technicians are very variable: ask for a…read morerefund at the first sign your technician might be flaky. Two stars for awful service but willingness to refund my money. I made 4 appointments with Terminix: the first two were for the initial treatment and the latter two for followup. The first day, 12-5 pm time slot, the technician came, "knocked" (but didn't ring the doorbell), left a message on the door and left. I was home and didn't hear anything -- when I called the phone line, the customer service rep was nice, and when she got in touch with the manager & technician they promised he had knocked really hard. I rescheduled: The second appointment was for a Saturday: Newton was prompt, professional, and did a great job. He explained that he does a lot of the region on weekends (instead of the usual tech). I saw a few bugs still around and so made a followup appointment (for a Thursday, the usual tech) a few weeks later. When I called the morning of to verify the appointment, it had been moved to Friday without informing me! The customer service rep was very helpful and moved it back to Thursday (at 5). Late that afternoon, the technician called me to apologize, he had a meeting and wouldn't be making the appointment, which shouldn't have been able to be scheduled anyway. At this point, I was willing to give the company and the tech the benefit of the doubt, the excuses were plausible. I rescheduled the followup for the next week, Thursday 5-7pm. Confirmed the appointment the morning of. No show. No note, and no excuse. I called at 630, 645, 650, and after 7 to see if the appointment was still on (it was), if the technician could be reached (he couldn't). At 6.50 they tried to call the service manager (not available). The customer service reps were doing a great job, very polite, and making a valiant effort. One or two was clearly somewhat dismayed at the no-show and inability to reach anyone at the office. At 7:10 I decided he wasn't going to show. The rep told me messages had been left for the service manager, and I should hear from him in 24hrs (didn't happen). I called today (2 business days, 4 calendar days) later. The manager was polite, apologetic, offered a discount, and was willing to refund my money when asked (+1 star). He was out of town, hence the lack of phone call - the message got lost apparently. All in all, great to work with on the phone, decent manager, great Saturday technician, not so great regular technician in my area.

Doesn't listen to what you tell them. Wants to fit you into their way of doing things rather than…read morelistening and responding to your individual needs. I called the 800 number. They told me they would send somebody out to do an estimate. I told them that was not satisfactory. I had to drive 90 minutes to get down to the house and that I needed one and done, not give me an estimate and then meet a second time to solve the problem. They told me that they would have the local office call me between 5 and 7PM that night to address my needs. That never happened. The next morning I received a phone call and text from a tech telling me they were on their way to the property and would meet me there in 30 minutes. I messaged back and told them, No. I then told them what I had already told the 800 number. I described the situation and what I needed. Squirrels had gotten into the roof of the sunroom addition. I needed the squirrels removed and however they had gained access blocked so they could not re-enter. The tech immediately started telling me how they can't have anything to do with going up on a roof. They spent more time telling me what they couldn't do then telling me how they could help. Never again will I call Terminix.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

Orkin in Hanover, MD,was hired to provide regular pest control services in our home. When…read moreconfronted with a rodent problem, their ability to resolve it in an organized, comprehensive approach failed to solve the problem. We therefore had to discontinue their services and hire their competitor who was able to quickly trouble shoot the situation, find the source and address the problem in days. Something Orkin was not able to do in months.

Thought I was calling the local orkin affiliate and ended up with a call-center in Atlanta Georgia…read more I wanted something simple like some carpenter bees, taken care of and got the complete runaround bouncing from call-center to call center spending approximately 30 minutes on hold. They did send out a representative, unannounced, a well-dressed female, that was hardly in any position to climb up a two-story ladder to look at carpenter bees. Bottom line is you will speak to more unqualified individuals apparently looking to upsell at Orkin and never get to anyone that knows what's going on.

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!

They were very knowledgeable. Not trying to upsell you anything. Very honest provider. Definitely…read moreusing them again when needed.

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!