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    TheKey - Senior Home Care

    5.0 (1 review)
    Open Open 24 hours

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    13 years ago

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    Specialty Medical

    Specialty Medical

    4.7
    (57 reviews)
    3.2 mi

    Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

    On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

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    Specialty Medical
    Specialty Medical
    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

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    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug
    Pomona Family Dental

    Pomona Family Dental

    4.4
    (155 reviews)
    4.0 mi

    I discovered Pomona Family Dental after my company moved from Altadena to Pomona, and I'm so glad I…read moredid. Their rates truly can't be beat--especially compared to my childhood dentist in South Pasadena. A cleaning is only $50 (versus $150 elsewhere), and the quality of care is excellent. The staff is incredibly nice and professional. Last month they helped me with two cavities and a crown, and the numbing process was much less scary than I expected. They placed a temporary crown, and two weeks later the permanent one was ready and fit perfectly. What I appreciated most was how they explained everything step by step, which really put me at ease and helped me feel prepared throughout the process. I also love that each patient has their own room with a TV, and that the staff takes their time--you never feel rushed or like just another number. I've already recommended Pomona Family Dental to friends and coworkers, and they've all shared similarly positive experiences. Highly recommend!

    I usually don't leave reviews, but I had to this time. My husband and I both saw Dr Choi the past…read morecouple of weeks and we both had a great experience. I've been to many dentists and this is the first honest dentist I've been to. They don't try and sell you treatment you that don't need. The prices are very reasonable, and he and his team are very kind and friendly. We found our new dentist and I'm definitely referring them to family and friends.

    Photos
    Hallway that leads to rooms and back office restrooms
    Hallway that leads to rooms and back office restrooms
    Pomona Family Dental
    Pomona Family Dental

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    TheKey - Senior Home Care - homehealthcare - Updated July 2026

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