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    Home Leak & Drain Construction

    5.0 (1 review)
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    2 years ago

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    Mr Rogers Neighborhood Plumbing

    Mr Rogers Neighborhood Plumbing

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    I called Roger's Plumbing this morning for a clogged kitchen sink. Before booking, I specifically…read moreasked whether they service my area. I was told yes, so I stopped searching and waited on them. When the plumber arrived somewhere, he texted me a photo of the wrong gate and asked if it was my house. I replied no and immediately sent him my live location pin, clearly showing my exact address. This is not a hard-to-find property - we regularly receive deliveries, contractors, and even DoorDash drivers with zero issues. At that point, communication completely broke down on their end. My husband drove out to locate the plumber and called him multiple times. The plumber repeatedly sent him to voicemail and did not return calls. My husband then called the office and asked that the plumber call him back. The office said okay. No call came. When my husband finally got through, the plumber said, "I'm in the middle of nowhere." My husband offered to have him drop his location so he could physically guide him in. The plumber refused and said, "Just find someone else." I then called the office myself. Instead of offering a solution, or another technician, I was told: "I don't know what to tell you. When we look up your address, we only see bushes and plants." That statement is simply false. Our address is clearly mapped, and again, other service providers find it daily without issue. The tone was dismissive and essentially amounted to "Oh well - find someone else." Key issues: - They confirmed they service my area, then refused to complete the job. - The plumber ignored repeated calls while knowing my husband was actively trying to help him. - No attempt was made to troubleshoot navigation, send another plumber, or offer any resolution. - Communication was avoided rather than handled professionally. If your company relies on GPS and mobile communication, your technicians need to be capable of using it - and answering the phone. At the bare minimum, basic respect and follow-through are expected. This was a complete waste of time and extremely unprofessional. Do not say you service an area if you are unwilling to actually drive to it.

    Xavier came out twice to fix two separate issues with our leaky bathtub and some weird water sound…read morein one of our toilets. He was incredibly knowledgeable, trustworthy and professional. The leaky tub had to do with the previous plumber from a different company using the wrong sized gasket when he repaired it. He explained how he fixed the water sound in the toilet but I didn't understand a thing. All I know is that the sound is gone and the bathtub stopped leaking! I also had a concern about a dripping sound I'd hear when I ran hot water for awhile from each sink in the house. We ran water from a sink and once we heard the "dripping" he immediately knew what it was. He used a couple words to explain what was happening but I don't remember them so we'll just say it was the pipes expanding or something. He definitely eased my mind assuring me that it wasn't water dripping in the walls throughout my home. All in all Xavier was superb and I trust him wholeheartedly.

    Trusty Plumbing - Shower valve replacement

    Trusty Plumbing

    (46 reviews)

    We had a completely fused shower cartridge that turned into a waaayy bigger fix than the quick DIY…read moreproject we anticipated after the stem broke off. I got on Yelp & searched hoping to find a plumber who could come out the same day. Based on their 4.9 rating and great reviews, I called Trusty Plumbing....kinda skeptical with the name at first LOL but their reviews & rating & my desperation had me dialing!! Dominick asked us to send a couple photos so he could assess the issue, then dispatched Milton, who literally showed up within the hour. Seriously a lifesaver! What could have turned into a $1,200 wall-opening repair ended up costing a couple hundred thanks to Milton's skill and patience. He carefully chipped away at the completely seized cartridge for two solid hours & removed it w/out damaging the valve. From start (answering my call) to finish (coming out n removing & switching out the mineral built up fused cartridge) they were polite, friendly knowledgeable, patient, and clearly experienced! :) We are beyond grateful. 1000% recommend Trusty Plumbing!

    Outstanding Service from Trusty Plumbing - Highly Recommend!…read more I can't say enough great things about Trusty Plumbing in Oceanside. I initially reached out regarding a bathroom Moen faucet that would not shut off properly--it continued to run unless turned far to the left, which clearly indicated an internal issue (likely the cartridge or valve). I'm located in south Carlsbad near Aviara Parkway, and timing and budget were important to me. Dominic responded incredibly fast, letting me know he could have someone out within an hour for a free quote. I had already received two other estimates, and Trusty Plumbing came in about $50 less, which immediately stood out. After inspecting the situation, they made a thoughtful and honest recommendation: since this was a double-sink bathroom with 40+ year-old faucets, it would be smarter to replace both faucets so they matched--rather than repairing just one (even though the second faucet was still working fine). That made perfect sense, and I appreciated the transparency. Once work began, they discovered that both angle stops were rusted in the "on" position and needed replacement. While this was unforeseen, Dominic was very understanding of my limited budget and reduced the overall price to help offset the additional cost. That level of integrity and customer care is rare these days. The entire job took about two hours, and everything was completed flawlessly. The faucets work perfectly, shut off completely, and the bathroom now looks absolutely amazing. From quick communication and fair pricing to professionalism and quality workmanship, Trusty Plumbing exceeded my expectations. They've earned my trust and will absolutely be my go-to for all plumbing and heating needs moving forward. Thanks again, Dominic and team--top-notch service all around! James

    MasterCraft Plumbers

    MasterCraft Plumbers

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    This is the 5th time I've had excellent service and professional experience from Jeremy Nedrow (…read moreMaster Craft Plumbing)... In the last 2 years I've had Major plumbing installation, cutting into slab, installation of new under slab plumbing, attic plumbing and a few other services... Great experience, not to mention professional, prompt and good communication about options and or solving installation recommendations to meet building codes. I'm very pleased with Jeremy Nedroe's work this far and looking forward to him returning to finish the rest of my upcoming remodels. I would highly recommend him for a variety of services. So if you call Master Craft Plumbing, request Jeremy Nedroe, he's Worth the wait.

    I can't recommend Mastercraft Plumbing highly enough. I reached out because I thought I might have…read morea water leak in my house, and Joe responded quickly to my message and made time to come out the same day, which was greatly appreciated. Joe was extremely professional and asked all the right questions to understand the situation. He carefully checked everything, including using a moisture reader on the walls and testing the water pressure, to make an accurate assessment. What really stood out was that he didn't rush to cut open walls or tear things apart. Instead, he took a thoughtful, methodical approach and clearly knows how houses work. In the end, Joe determined that I didn't have a plumbing issue at all, but a different problem entirely. He was honest about that and even made a great referral so I could get the right help the very next day. I'm really glad I called Mastercraft Plumbing and highly recommend them.

    Home Leak & Drain Construction - damagerestoration - Updated June 2026

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