Beautiful property in an amazing location. Rooms are quite comfortable. It looks like they were…read morejust renovated. Linens and towel towels are really good. Staff is very lovely and the breakfast is really great. Coffee good quality enjoyed all of it. The parking is $20 a day and it's about a half a block away would be my only negative but the place is connected to a Whole Foods and convenient Will stay here again

Beautiful, modern hotel with the best customer service! Every employee we came in contact with was…read morejust so darn nice! From valet, front desk, to the wonderful ladies setting up the breakfast bar. Every single one was smiling and friendly. Check in was quick and easy. Rooms are Clean! Modern and spacious. Bathrooms are very nice. I love that they offer Zero brand toiletries. Great, clean, non-toxic shampoo, conditioner and body wash. The bed was firm, not too soft which I personally love.

Very much liked this hotel. Clean and quiet. Convenient to the sam's club. I would stay here…read moreagain. Please avoid the courtyard and the delta hotel.

I've stayed at plenty of hotels and understand that policies are policies, but this was something…read moreelse. I simply asked about the possibility of an early check-in after a long drive, and the way Tammy, the manager, responded was shockingly unprofessional. It wasn't just a "no" -- it was the tone, the attitude, and the complete lack of basic courtesy. There was zero effort to be polite or accommodating, which is the bare minimum you expect from someone in hospitality, especially a manager. What stood out the most is that this wasn't a busy or chaotic situation, it was a straightforward guest request that could have been handled in a respectful way. Instead, it felt like I was being talked down to for even asking. When someone in a management role behaves like this, it reflects on the entire hotel. If this is the standard being set at the top, that's a serious problem. I hope ownership or corporate takes a closer look at how guests are being treated here, because one interaction like this can completely ruin what should be a simple stay.

Disaster Run! First…read morenight 1. Couldn't check in because of remodeling they had to move us rooms to the 10th floor and give us two beds instead of 1 2. Our toilet seat wasn't on the toilet they had to send someone to repair. Second night 1. Elevators weren't working had to go up and down 10 flights 2. Ice machine wasn't working leaked all over the floor 3. Key didn't work we were given a new set. Third night 1. Elevators weren't working again until late in day we had to use service elevator but there was a wedding so had to walk up to second floor to use. 2. We got soaked in downtown Baltimore ran up 10 flights of stairs for our key not to work again. 3. Husband had to run down 10 flights of stairs barefoot because shoes were soaked to get new key. 4. Our room didn't get serviced we left at 11 am this day. We had to use towels to dry ourselves and stuff and call for new towels. 5. Manager complaint to Michael who told us to use laundry room which also was offline and didn't work 6. Asked for preliminary bill sent to us but email services also not working We spoke to two managers Michael and Randall and as a female they completely dismissed me not even looking at me while I spoke. I had to send my husband to do the talking as he was the only one they would acknowledge...kind of. We were promised Marriott bonvoy points since they said there was no way anything would be refunded. The never arrived. There was a line of people complaining in the lobby they were really rude to the females.

The hotel is under renovation currently. Be sure to request a newly remodeled room versus one still…read moreunremodeled. We have a remodeled room. My sister staying on a different floor has an old room with rusted fixtures, non-working tv when they arrived etc. Our room is quite nice. The new wallpaper and decor very handsome. This is a good location for our purposes which was a wedding at the Church Redeemer and reception at country club of Maryland. We also found a nice coffee shop nearby, hiking at the Cromwell park, and Whole Foods store close by too. Their restaurant was okay for breakfast, but no specialty offered... we love fresh bakery bread and freshly made to order oatmeal

Clean hotel. Service was good. Solid location. Would return. From the minute we were greeted it…read morewas good. Breakfast buffet solid for hotel

This hotel was as expected for a Holiday Inn Express. The room was clean and quiet. Breakfast was…read moredecent, although a weekend morning was better stocked than a weekday morning, even though we were there shortly after they opened, and the fridge had no milk. The room was serviced (which is sometimes hit or miss) but the soap was empty, so it was a bit of an issue trying to get the wall dispenser refilled. The gym was pretty typical, but several weights were missing, and it wasn't even locked, so that's probably why but they should make it well-stocked and secure. There is an outdoor pool that's obviously seasonal, which is limiting. Otherwise, the front desk reception was friendly, there was plenty of parking, and the price was good and better than staying inside downtown Baltimore.

I booked here this past weekend because many of the better hotels were booked and prices increased…read moredue to the marches. I realized this was a 2 star hotel but this went beyond my lowest expectations. Lobby: -The desk has bulletproof glass. Red flag #1 -Smelled like stale cigarettes/urine/stale dog (despite a sign at the entrance stating it is a non-smoking facility) -Super shady clientele -Ratty carpet I got my room key and here's where the fun began. The room appeared neat and passable until I inspected the bathroom. The frame around the door was splintered and the bathtub had a large rough spot in the bottom, like the enamel had been scraped off, and no stopper. I decided to go to the front desk to ask for another room. While waiting for the elevator I noticed many of the rooms were missing deadbolts and the hole where the deadbolt should be was covered with random materials (one had a piece of cardboard). This began my tour of their available rooms. 2nd room: Smelled like smoke, nightstand broken and lampshade had holes in it like there was a fight, bathtub scraped and discolored, unidentifiable stain on carpet 3rd room: Water on the bathroom floor from leaking toilet, smelled, random chair wedged between the wall and bed facing the wrong way and unusable. This time the front desk clerk called housekeeping and asked the housekeeper to show me "a good room". I met her on the 3rd floor and she escorted me to the 4th room. This room smelled clean, bathroom was clean but when I turned on the light I saw a large piece of wallpaper hanging from the wall above the chair. A maintenance man was passing by and the housekeeper asked him if he could fix it immediately. He said he could but he had to go get his tools. I asked the housekeeper if there was anything else. She said no so I told them never mind. During all of this I'm noticing customers coming and going in the halls and elevators. Many appeared homeless, alot of dusty young people, some folks clearly on drugs (saw a guy tweaking in the parking lot!) and super loud. I wouldn't even have been comfortable falling asleep there especially since it was the weekend. I went to the front desk and told the gentleman he was going to have to give me a refund because this was unacceptable even for a 2 star. He was apologetic and accommodating and refunded me without incident. On some level I think he knew the hotel was a mess. I called a hotel I've visited in the past and explained my situation. Even though their rates were pretty high for the weekend, the manager matched the Comfort Inn rate +$20 which I was more than willing to pay. DO NOT STAY HERE! Don't even pull into the parking lot.

First off I'm not one to go off a few bad reviews but don't choose this place. Save your sanity and…read morespend $10-$20 more somewhere else. The refrigerator doesn't work the room smelled like dog. The air-conditioning blew out white air. The bathtub was painted the moment we got here we asked for two extra towels because there was four of us staying in the room and they just kept pushing it back saying they couldn't get us towels until the morning then they said that towels wouldn't be ready till 10 AM. Then they said 1230 then they said two then we asked the cleaning lady and she said she couldn't do anything unless we spoke to the front desk And so then we went back to the front desk. He texted the cleaning lady still wouldn't give us towels the ice machine doesn't work. The pool was under maintenance although it looked fine for swimming in this 90° heat I'm surprised this hotel is still here. The comp breakfast was very LOW quality. The damage has fresh oats of paint holding it together.

We weren't sure what to expect from the harbor part of town but found ourselves in this decent…read morehotel with an active bar/main floor. We even bumped into live music when we returned from dinner. The rooms were clean and updated. The view was partial - and we had fun staring at the people working away in their offices directly across from us. I would say that the staff was very friendly. The hotel was above average and we had a comfortable stay.

I stayed at the Canopy for a recent work trip and was satisfied. The room was actually pretty…read morespacious and I had a really good "partial" view of the water. The room was clean enough but could maybe use a little extra TLC from time to time. Service was excellent with every staff member I talked to. My only real complaint was that the pillows are way too squishy to the point that I couldn't sleep! Slept terribly every night. It would be nice if one of the pillows was a bit firmer

Unbelievable outstanding customer service. Tess Talone and her staff helped us 3 times in a 9 hour…read moreperiod solve some problems with using Bonvoy, getting copies printed twice. They were fabulous!

My colleague and I booked their 2 BR suite, with 1 king and 1 queen bedrooms. Even though I paid…read morefor this stay, I purposely chose the smaller bed due to the larger space of the room. Somehow my bed felt more like a full than a queen bed. While the suite was nice overall, here is what I thought made this reservation not live up to the value you'd expect at a Residence Inn: 1) my mattress was bit more plushy than my colleague's and I had a back discomfort after sleeping on it two nights 2) sofa and the loveseat are in poor condition and you sink pretty low when you sit on them. They need to be replaced ASAP 3) as with my prior stays at this property, their breakfast sucks 4) front desk staff was a bit stiff when acknowledging my platinum elite member status. As their king beds are firmer in single room suites and their location is convenience, I will most likely stay here again.

I had the absolute best experience at The Ivy Hotel. From the moment I arrived on Thursday until…read morechecking out today, everyone was so thoughtful and attentive. I wanted to celebrate my birthday in style. This was exactly what I needed. I had the Uncle Nearest Foot Ritual in the Spa. It was amazing! Tea in the afternoon was perfect. It was difficult to choose which one to have. All sounded great. I appreciated that they were either from a Black owned or local company. The art everywhere is amazing, down to the frames and mats. All are museum quality. I had room service as well as meals at Magdalena but I'll review them separately. ‍ My room was amazing! The four poster bed was so divine. I slept quite comfortably. The soaking tub was deep enough to swim in. The spa gifted me with a bath bomb which made for a truly relaxing soak session. I will most definitely be returning.

This review is for High tea at the Ivy hotel by way of the Magdelana cafe! Five stars! The service…read morewas fantastic. The quiche was one of the best tasting I have ever had! Baltimore is a hard city to drive into. This was worth it, it was not super busy today and we were checked in on ALOT while enjoying the beautiful patio area full of "Ivy" It seems like the staff works really well together. I am looking forward to dinner at this place. Next time I will be sure to ask for a tour as there is some old b more history there I am certain!

While attending an expo in Baltimore, I had the pleasure of staying at this bed and breakfast. When…read moreI travel I generally stay at large chains for consistency. My stay here was a pleasant change of pace. Warren gave me a warm greeting and noted my meal preferences. After giving me a brief download of the local area I was shown to my room. The rooms are comfortable and each has a resident beta fish. I found the bed comfortable and the bathroom nicely appointed. The breakfast here is great Warren puts great care into everyone's preferences whether vegetarian, vegan, or you just don't like bananas or melons like me. I have to give Inn at 2920 a ringing endorsement, and would recommend this Inn to anyone staying in Baltimore. Their rates are also very reasonable, and a comparable bargain when you factor in breakfast.

Such a pleasant little haven in Baltimore. The Inn has modern amenities, stylish and comfortable…read morerooms, and a personal touch that puts the humanity back into work travel. The Inn is one of the reasons I look forward to my work trips to Baltimore. It feels like staying with good friends as opposed to being on the corporate hotel circuit. Warren remembered me from my first visit--almost a year ago!--and kept me well supplied and refreshed with copious coffee and tasty breakfasts. I'm an insomniac and I can never sleep in hotels, but this feels like a home away from home and I'm able to get more rest here. Also the jacuzzi is the greatest experience in the world when you've been on a plane for five hours!