Awful experience, had a nurse come to my father's home. After the consultation she called the…read more"doctor". She was the most unprofessional, unpleasant person. You would think considering all circumstances she would have been nice and able to explain steps / requirements. She instead insulted my care, argued and then decided to deny care. Awful company, disgusting doctors. Look elsewhere

In-home care for my mom, who died within days of entering hospice (which I learned is a status, not…read morea place). East Bay Hospice was excellent in every way, through every phase and interaction. Prompt, considerate, thorough. Candid. Staff who arrived were there to actually help. After death, they did all the right things without complications or delays. Deeply grateful to the individuals and the organization. Recommend.

My experience with Interim is exemplary. It took a minute to get the right skill set and…read morepersonality to work with my 95 year old dad. Caitlyn and Melissa were very open to my feedback and made fruitful efforts to find someone who blends in with our family. We now have a consistent caregiver who is really getting to know my dad and his needs. I am very pleased and comfortable leaving home knowing my dad is receiving great care. Melissa and Caitlyn maintain open communication about my hours and do regular check-ins to ensure our family's satisfaction with the service. I have recommended them to my peers who care for aging parents.

Working here has been an incredible experience. My manager, Melissa, is beyond kind, helpful, and…read moresupportive. She's always had my back--whether I'm sick or need time off to care for my daughter, she completely understands and makes it easy to balance work and life. Joe, the owner, is also wonderful. He goes out of his way to plan thoughtful things for us on holidays and really makes everyone feel appreciated. The whole team treats you like family, which makes coming to work every day something to look forward to. they keep you busy, I highly recommend this company to anyone looking for a workplace where you're valued and supported.

Comfort Keepers is EXCELLENT! Their management team were responsive, empathic and supportive…read more They listened to our needs, assessed my husband's physical and medical status, and sent caregivers who helped us beyond measure. Every single caregiver was on time, friendly, and helpful in every possible way. We felt safe, cared for and supported in healing. The overnight caregivers allowed me to sleep and helped my husband with medications, bathroom needs and making sure he was safely in bed whenever he got up, or moved around. The daytime care was equally attentive, friendly and engaged with our needs without being invasive or hovering. As my husband's health is now better, we are beyond grateful for all of the attention and care Comfort Keepers provided. THANK YOU!!!

They provided the arguably BEST caregiver for my father that we could ever ask for. We had several…read morekey requests for a caregiver and after a little trial and error, we quickly settled on what worked best for us. Comfort Keepers could always work with us in terms of hours and they were good about maintaining quality care reviews and meeting us when our schedules had changes. They were there when we needed them.

I wish I could give a zero review. I am in Sacramento and the caregivers they sent have been 10 to…read more15 mi utes late, inept,not professional. One had tatooes all over and when she showed up 15 mi utes late we complained and she stormed off with an attitude. BEWARE OF THIS COMPANY!!

Be careful. This company hires unsafe caregivers. My mother…read morewas robbed of all her savings from one on duty. They have been NO help getting it returned either. The next one came over when ever she felt like it and smoked "alternative medicine" in her house and came over asking my mother to loan her money! I've had to put in security cameras in her house to see what's going on! My mother is so Traumatized by their employees that she now refuses to have anyone come into her home to help her! They should be ashamed!

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

Jury still out. problem with the industry is the turn overs. You cannot depend on one caregiver to…read morebe the one for more than a week. Then the errors on the company side are them sending people that are not qualified for the job and do not even meet the expectations of the contract you signed for. Those are managerial issues, not the faults of the caregivers. Problem is, the turn overs, companies do not see these caregivers for long. This is not a career but an entry level job for most of them. This is an industry problem though. And if you are paying for a service rather than hiring your own, you are paying for their payroll, staffing, bonding and insurance.

Hey HHC Team, I just…read morewanted to thank uchenna for going above and beyond to assist with my wheelchair transfers couple of days this week. Her willingness shows that she is a proactive team player. Finally, I personally appreciate her magnanimity for taking the bull by the horns in helping out. I don't usually say things like these in my hay days but I have to say it this time around because it warrants it. Thanks Sly HHC client

Be prepared for a long, disappointing wait if you are trying to transition a loved one out of a…read moreskilled nursing, post acute or hospital facility. The process takes a very long time and in our case the patient could no longer stay in the facility because he was not receiving any therapy or rehabilitation for the entire 5 months we were waiting to get him into our home to help him. He could not take it anymore. These 5 months were critical to him for rehabilitation purposes after having a stroke. It was a very long, sad process to see our loved one waste away in agony in this facility while we were being told to wait, wait, wait, wait. He finally was discharged to a horrible half-way house because this agency took too long and let him down. We were told 2-3 months tops. I would not trust them again for anything in the world. Be careful. There are other agencies that do what they do. I don't know if they are any better, but anything would have been better than this treatment or lack thereof.

I applied online, got no response. Phoned three times, was assured each time someone would reach…read moreout to handle my request to enroll my wife in their program. No response. Visited them in person and spoke with the receptionist and the admin assistant to the CEO and was assured someone would reach out to handle my request. Finally, I got a call from a disgruntled receptionist who "assured" me she would send me the necessary forms to enroll my wife - - - still haven't heard back. Been trying for two months. All the PR about caring for people in need does not match this treatment. All they have to do is say, "Sorry, we can't handle your request right now. We are overbooked and short-staffed. Try again in a few months".

This rating is based solely on the fact that we had some great therapists (however If this review…read morewas just on the company it would be less) Picked this company because it had a high rating on both Google and Yelp (note worthy that they do not have many reviews, Just like other companies. I have noticed it's either bad reviews, slim good ones or none at all. We need to change that. Reviews aren't that hard to do and honestly help people when they are faced with picking a company to care for their family members. You are the one that truly knows how the company treated your concerns and the care they provided) Establishing care: 5 star My mother was released from a rehab center so they took care of assigning the company care (made it very easy Onboarding: 4 star My mother was released from rehab on June 30th and had her onboarding done on July 3rd. During onboarding they just go over paperwork and tell you your rights and an overview of care. Office staff: 1 star Over all company: 1 star On several occasions we had to call into the office and the service or response was not proactive or helpful, it often had us confused and left with days and weeks of no care or answered questions. For example:: -after onboarding my mother went over a week without therapy or visits (yes we understand it was a holiday but some type of communication would have been nice) -we had to reach out to them when therapist were no shows and they had no urgency -my mother switched health care providers so they discharged my mother and had us wait a full month to restart care after revaluation -they never knew who my mother was when we would call them (resulting in promised call backs or sending me to other people) -when we would call they would say things like oh it's you again, or we already know (which instead they could have called and kept us updated rather then making us wait and call) -they were unprofessional when it came to knowing their staff names (upon asking us who our therapists were they told us they did not work there or we had the wrong names - make it make sense?!) -they discharged my mom without notifying us Physical therapist: 4 star We had two different therapists Micheal was our assigned therapist and Xue was the one that would come to check in with progress Micheal 5 star Really good and friendly. He clearly knew what he was doing and was able to push and motivate my mother to get up and walk back and forth in the house. Xue 4 star He was nice but always seemed to rush around things (spent most of his time on his tablet) Social worker: 1 star Denise was horrible, she came a day early for service and clearly didn't know what she was doing. I informed her that we had physical therapy that day, however she still came for a 5 minute visit to ask if we had any questions. Our physical therapist came and she had to ask him how to use the tablet, meanwhile she bashed the company and lack of onboarding. She was scheduled to come visit again in 2 weeks. Instead of coming she called to say that she felt like we were "smart" enough to do everything on our own so she was going to discharge us. Home health aid: - 0 stars They apparently only have 1 home health aid so we never had a visit and don't even know if they put us on the list because they brushed us off every time we asked. Nurse: 3 star We had several nurses come by (about 5 total) only remember a few of their names Maritot & Darius: 1 star Beatrice: 4 star All nurses were subpar, they come to check vitals and update the doctors of any new or worsening conditions. All nurses stayed for about 5 to 10 minutes maximum. Always rising thru visits. With the exception of Beatrice, though she was always late (reason for -1 star) she was so attentive and actually seemed to care, each of her visits she oils talk with my mother, make her laugh and give her tips to get better. She would rub massaging rub on my mom if she was complaining of being sore. She would have her stand and ask her to walk to know her progress. She would stay her whole slotted 30 minutes. You could tell the at she liked her job and wanted to care for as well as see her patients get better. Occupational therapist: 4 star Apparently our area only had one occupational therapist so we would only get 1 visit a week, even though our doctor ordered 2 a week Abby 5 star She was great! She asked what my moms goals were and worked towards that. Mostly working in the independence of getting up and transferring herself as well as working her arms and eyes. While my mom was in the hospital she still reached out and checked in. Speech therapist: 1 star I don't remember her name, she visited 2 times and both times she did nothing but go over strategies (not actively) by reading them off of a page **this company does have different therapists and nurses come based on where you live, we live in Hayward and these were some of the people that we would get**

I'm most impressed with Kindred's focus on meeting the needs of the client. When our first…read morecaregiver didn't work out, they jumped right on it and found us a better fit. They also thanked us for the feedback. No one is perfect, but it's very reassuring to know that everyone at Kindred is committed to making things work for their families.